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Logo of Scout

Scout

bySoroco
in
4.9
Market Presence: Process Intelligence Platforms, Task Mining Tools

Overview

Product Information on Scout

Updated 1st April 2026

What is Scout?

Scout is our enterprise platform for understanding how work is actually executed across teams, workflows, and technology environments. Powered by TribeScope, a proprietary foundational model, Scout builds a work graph from digital interaction data to help organizations understand execution patterns, identify friction, improve operational performance, strengthen system adoption, and support automation and agentic initiatives. Scout also helps enterprises understand how human work and agent-driven work come together in real operating environments, so teams can design and manage agentic workflows with better context and control.

Scout Pricing

Scout Product Images

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Runtime Metrics
Runtime Metrics
Segmentation
Segmentation

Overall experience with Scout

Retail Manager
<50M USD, Transportation
FAVORABLE

“Transforming Business Dynamics: CRM Redefined Work Processes”

5.0
Nov 21, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 31st March 2026

Soroco is an enterprise software company founded in 2014 and headquartered in Boston, Massachusetts. Our flagship product, Scout, helps organizations build a work graph that maps how work actually happens and where friction affects business outcomes. Today, Scout supports productivity and operational improvement initiatives in more than 200 organizations globally, including several Fortune 500 companies.

Company Details

Updated 31st March 2026
Company type
Private
Year Founded
2014
Head office location
123 South Street, 4th Floor, Boston, U.S. Outlying Islands
Number of employees
100 - 499
Parent Company
Soroco
Annual Revenue
50M-250M USD
Website
https://soroco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Scout Alternatives

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Peer Discussions

Scout Reviews and Ratings

4.9

(44 Ratings)

Rating Distribution

5 Star
91%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Retail Manager
    <50M USD
    Transportation
    Review Source

    Transforming Business Dynamics: CRM Redefined Work Processes

    5.0
    Nov 21, 2024
    The ongoing updates and support from the team with ongoing recording sessions for data was second to none, and the final presentation of the findings was way above what my expectations were.
  • Retail Manager
    <50M USD
    Transportation
    Review Source

    Transforming Business Dynamics: CRM Redefined Work Processes

    5.0
    Nov 21, 2024
    The ongoing updates and support from the team with ongoing recording sessions for data was second to none, and the final presentation of the findings was way above what my expectations were.
  • Read All 44 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Process Intelligence Platforms
  • Magic Quadrant for Process Intelligence Platforms
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Reviewer Insights for: Scout
Deciding Factors: Scout Vs. Market Average
Performance of Scout Across Market Features

Scout Likes & Dislikes

Like

The outcome of the insights was incredible, we are just in the process of getting a new CRM and the insights that were presented to us have made us review our requirements for the new CRM, and will make our working day much more efficient therefore freeing up more time in manual hours.

Like

The outcome of the insights was incredible, we are just in the process of getting a new CRM and the insights that were presented to us have made us review our requirements for the new CRM, and will make our working day much more efficient therefore freeing up more time in manual hours.

Like

The outcome of the insights was incredible, we are just in the process of getting a new CRM and the insights that were presented to us have made us review our requirements for the new CRM, and will make our working day much more efficient therefore freeing up more time in manual hours.