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  3. Scout Platform
Logo of Scout Platform

Scout Platform

bySoroco
in
4.8
Market Presence: Process Mining Platforms (Transitioning to Process Intelligence Platforms), Task Mining Tools

Overview

Product Information on Scout Platform

Updated 11th September 2023

What is Scout Platform?

Scout is a multi-modal transformer model that learns from organizations and creates a work graph, which reveals what you do not see, called as the ‘dark side of the moon’- the hidden pains your teams experience at work, and how they impact business outcomes. Soroco has two product offerings: Scout for Business Operations (SFBO) focuses on improving business KPIs and outcomes by optimizing the efficiency of tasks and processes via standardization and automation. Through AI recommended interventions, for a given KPI, it identifies sources of friction and eliminates them. Scout Platform. The platform provides access to the underlying work graph data that Scout discovers via APIs and abstractions. The goal of the platform is allowing any third party to build any new app or use case on top of the work graph data. SFBO and the platform support business outcomes and KPIs that include improving workforce productivity and employee experience.

Scout Platform Pricing

Scout offers two types of pricing model: Named user license- A named user license is dedicated to an end user for the duration of the subscription term. The subscription term is annual. Rotational user license- A rotational user license can be rotated across teams, 4 sequential rotations allowed in a year across teams. Standard Pricing: Annual Named User License Subscription: USD 1400 per user per year Annual Rotational User License Subscription: USD 2400 per user per year

Scout Platform Product Images

SFBO Product-in-Action
SFBO Product-in-Action

Overall experience with Scout Platform

ASSOCIATE DIRECTOR AGILE TRASNFORMATION
10B - 30B USD, Insurance (except health)
FAVORABLE

“Transforming Business Outcomes by Eradicating Operational Biases”

5.0
Aug 21, 2024
It helps. in generating insights about the process that is being followed vs. what should be the most efficient which helps in direct optimization opportunities
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th October 2023

Soroco is on a mission to change how the world gets work done. Powered by multiple patents, its flagship product, the Scout AI model, generates a work graph - a map of hidden pains teams experience at work and their impact on business outcomes. Today, this graph drives productivity improvements in 100s of organizations globally, including several Fortune 500 companies.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2014
Head office location
123 South Street, 4th Floor, Boston, MA 02111
Number of employees
100 - 499
Annual Revenue
50M-250M USD
Website
https://soroco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Scout Platform
Performance of Scout Platform Across Market Features

Scout Platform Likes & Dislikes

Like

It helps in achieving business outcomes by removing biases in operational processes.

Like

1) Efficiency - as it automates repetative tasks, saving time & manual efforts 2) Customization - flexibility allows to tailor it to specific needs 3) Productivity- process streamlining

Like

fast and close follow up in case of IT issue with the SW. support team availability, flexibility and professionalism

Dislike

Nothing specific except for the fact that your organization's security compliance team need to work with in close partnership to get desired benefits.

Dislike

nothing as such

Dislike

Answering time of the tool was quite long sometime

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Peer Discussions

Scout Platform Reviews and Ratings

Showing data for 6 ratings and reviews for Task Mining Tools market. View all 50 ratings and reviews across markets for a complete picture.

4.8

(6 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSOCIATE DIRECTOR AGILE TRASNFORMATION
    10B+ USD
    Insurance (except health)
    Review Source

    Transforming Business Outcomes by Eradicating Operational Biases

    5.0
    Aug 21, 2024
    It helps. in generating insights about the process that is being followed vs. what should be the most efficient which helps in direct optimization opportunities
  • Assistant Manager, Supply Chain
    1B-10B USD
    Consumer Goods
    Review Source

    Exploring Soroco Scout: A Gateway to Organizational Efficiency

    5.0
    Jul 3, 2024
    The Soroco scout platform captures user interactions to automate repetative tasks. enhancing efficiency & productivity. Valuable tool for organizations seeking optimization
  • xx
    1B-10B USD
    Miscellaneous
    Review Source

    Great support team

    4.0
    Jan 16, 2024
    Support team was great; always here for any question and need. Even going further by detailing a proposed solution
  • Customer Service & Support Associate
    10B+ USD
    Healthcare and Biotech
    Review Source

    Great visibility and data insights

    4.0
    Jan 4, 2024
    This was our initial use of tool and we were learning as we deployed. There was a lot of learning as we moved forward or realized the complexity of our own processes. I would have liked some scope guidance earlier on in the process.
  • Senior Consultant
    50M-1B USD
    Services (non-Government)
    Review Source

    Scout helped in quick discovery and streamlining of processes

    5.0
    Dec 5, 2023
    Insights received were detailed in nature helping us to accurately come to conclusions. For large scale L4 activities Scout helped in prioritizing processes along with the team being extremely supportive and available at any hour.
Showing Result 1-5 of 6

Recommended Gartner Research

  • Market Guide for Task Mining Tools

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