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  3. SentinelOne Wayfinder MDR
Logo of SentinelOne Wayfinder MDR

SentinelOne Wayfinder MDR

bySentinelOne
in Managed Detection and Response
4.7
2024

Overview

Service Information on SentinelOne Wayfinder MDR

Updated 13th October 2025

What is SentinelOne Wayfinder MDR?

SentinelOne Vigilance Respond is a software designed to provide managed detection and response capabilities for endpoint security. The software enables analysis, triage, and investigation of security alerts, leveraging artificial intelligence to accelerate response times and facilitate investigation workflows. SentinelOne Vigilance Respond performs threat hunting, forensic analysis, and supports remediation activities to address security incidents. The software assists organizations in managing alert volumes, reducing dwell time, and meeting compliance requirements by providing expert-driven decisions and actionable guidance for incidents detected by SentinelOne’s endpoint protection platform. This software helps address challenges related to resource limitations and the complexity of managing cybersecurity threats across enterprise environments.

SentinelOne Wayfinder MDR Pricing

SentinelOne Vigilance Respond is a service that offers pricing based on a subscription model, typically structured according to the number of endpoints being covered. Service tiers are determined by scope of incident response and support involvement. The pricing for the service may vary depending on the level of support and the scale of deployment required by organizations.

Overall experience with SentinelOne Wayfinder MDR

ENGINEERING MANAGER
50M - 250M USD, Software
FAVORABLE

“Efficient Threat Detection and Clear Remediation Steps Mark Sentinel One Vigilance”

4.0
Nov 15, 2025
Overall, my experience with Sentinel One Vigilance Respond has been excellent. Their ability to quickly identify threats, provide clear remediation steps has greatly improved our operational efficiency and peace of mind.
DIRECTOR IT AND CISO
<50M USD, IT Services
CRITICAL

“Unpacking User Sentiments Towards Product”

2.0
Apr 22, 2024
In any organization from a compliance point of view, reporting has to be stronger, and in case Sentinel One Vigilance Responds, it does not have any customization or intelligence.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2024
For Market:
Managed Detection and Response

About Company

Company Description

Updated 28th February 2024

SentinelOne provides autonomous security solutions for various IT environments. The company's main focus is on endpoint security, cloud security, and identity security. It operates on an AI-powered platform that brings prevention, detection, response, remediation, and forensics under one umbrella. The endpoint security product uses artificial intelligence to constantly adapt to new threats, offering real-time protection and automated response. The key principle of SentinelOne's security approach is to allow organizations to detect harmful behavior across multiple vectors, rapidly eliminate threats with an integrated response, and continuously adapt defenses against advanced cyber attacks. The company also provides a range of services such as threat hunting, incident response, and incident management.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2013
Head office location
Mountain View, United States
Number of employees
1001 - 5000
Website
http://www.sentinelone.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About SentinelOne Wayfinder MDR
Reviewer Insights for: SentinelOne Wayfinder MDR
Deciding Factors: SentinelOne Wayfinder MDR Vs. Market Average
Performance of SentinelOne Wayfinder MDR Across Market Features

SentinelOne Wayfinder MDR Likes & Dislikes

Like

The best part of service is how much time it saves our internal team. It streamlines our operational and allow us to focus on more strategic security work. we get well investigated findings with clear next steps.

Like

Ease of Use and Stable product

Like

They respond fast, even before I get to the logs, that kind of backup is gold during high-pressure incidents

Dislike

The area that needs the most improvement is communication. There are times when alerts sit without updates or when follow up information is limited.

Dislike

Reporting

Dislike

Sometimes I wish they'd share more technical context, like which IPs or parts ports were involved, not just the alert summary

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Peer Discussions

SentinelOne Wayfinder MDR Reviews and Ratings

4.7

(382 Ratings)

Rating Distribution

5 Star
73%
4 Star
25%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Planning & Transition

4.7

Delivery & Execution

4.8

Integration & Deployment

5.0

Service & Support

5.0

Service Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEERING MANAGER
    50M-1B USD
    Software
    Review Source

    Efficient Threat Detection and Clear Remediation Steps Mark Sentinel One Vigilance

    4.0
    Nov 15, 2025
    Overall, my experience with Sentinel One Vigilance Respond has been excellent. Their ability to quickly identify threats, provide clear remediation steps has greatly improved our operational efficiency and peace of mind.
  • IT Manager
    50M-1B USD
    Energy and Utilities
    Review Source

    A solid remote SOC that gives network teams space to breathe

    5.0
    Aug 29, 2025
    Having a remote SOC watching over alerts gave me breathing room, I could focus on infra while they handled threats
  • IT Security Engineer
    50M-1B USD
    Software
    Review Source

    MDR Service Offers Constant Threat Monitoring Amid Occasional Communication Delays

    4.0
    Sep 20, 2025
    MDR service has been helpful. It gives us 24/7 threat monitoring without needing to build a large in-house team. The response times are fast, and we feel more secure overall.
  • IT Security & Risk Management Associate
    Gov't/PS/Ed
    Government
    Review Source

    What one word comes to mind when working with SentinelOne? Reassurance.

    5.0
    Jan 23, 2026
    The SentinelOne Wayfinder MDR service has given my organization some much needed peace of mind. The service gives us fast response times and alerts us of any issues immediately. If we have to work with support, they are always quick to respond.
  • DIRECTOR, IT SECURITY AND RISK MANAGEMEN
    <50M USD
    Real Estate
    Review Source

    Clear Communication and Process Monitoring Stand Out in Response Team Experience

    5.0
    Nov 12, 2025
    The response team has been actively involved from the moment the contract was signed. I have regular meetings and know the team well. I have not needed to execute on an instance yet, but I am watching the process and everything seems to be going well.
...
Showing Result 1-5 of 452

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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