Overview
Product Information on ServiceNow Cloud Cost Management
Updated 13th October 2025
What is ServiceNow Cloud Cost Management?
ServiceNow Cloud Cost Management Pricing
Overall experience with ServiceNow Cloud Cost Management
It Supervisor
1B - 3B USD, IT ServicesFAVORABLE
“IT and Finance Teams Improve Departmental Budget Planning With ServiceNow Cloud Tool”
ServiceNow Cloud Cost Management is the most effective tool that helps the organization to control their cloud expenditure; it helps in cost control and budgeting allowing the organization to manage their finances and allow them to implement necessary steps.
According to my experience at our organization, this software can be utilized to control IT and cloud usage, which helps manage hotel operations such as online booking platforms, F&B control system, Guest application and store management.
One of the key roles of this software is cost control. This allows the IT and finance team to manage the expenses of each department such as Front office, reservations, housekeeping department, sales department, guest occupancy which allows the operations to understand were the utilization is required and were we need to focus more.
This software also helps us in budget planning and forecasting, which is an essential element for my organization to analyze the occupancy and needs of the guest; it also provides streamlined resources by identifying the idle resources and allows the organization to focus more on the product which is required for the organization and helps in reducing the over cost.
Overall, ServiceNow Cloud Cost Management is the most valuable tool for the organization as it helps the finance team to control the budget and allows them to work on decision making and align IT cost with organizational goals.
It Manager
<50M USD, Finance (non-banking)CRITICAL
“CCM Setup Streamlines Budget Tracking Despite Older Interface Outperforming New Layout”
I am the main admin for servicenow in my company and using this CCM setup has helped drastically with identifying where we spend and do not spend out budgets. This has allowed us to save money in the long run.
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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Key Insights
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User Sentiment About ServiceNow Cloud Cost Management
Reviewer Insights for: ServiceNow Cloud Cost Management
ServiceNow Cloud Cost Management Likes & Dislikes
What I like most about this tool is Cost clarity: It Gives a clear picture from where its coming and allows to manage budget Resource Utilization: It Helps to manage un-usage resources Budget: Correct Reports helps to make the accurate budget
Report creation and extraction is second nature to me in this system due to ease of use.
1. Stong visibility into cloud cost with detailed breakdowns by service, account, and usage. 2. Integration with the broader ServiceNow platform, which helps align cost management with IT and business process. 3. Actionable insights and rrecomendations that support cost optimaization and budget control
Things which I dislike about this product are: Complex Setup: Required highly skilled person High Maintenance: The pricing is a bit high Learning Process: It Takes more time in understanding the tool
Old UIs are outdated but function better than the new look layout.
1. The initial configuration and data integration can take time and may require coordination across multiple team 2. Some advanced cost optimization features have a learning curve and could benefit form cleaner in-product guidance 3. Reporting customization can be complex when trying to address very specific or unique business requirements
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ServiceNow Cloud Cost Management Reviews and Ratings
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- It Supervisor1B-10B USDIT ServicesReview Source
IT and Finance Teams Improve Departmental Budget Planning With ServiceNow Cloud Tool
ServiceNow Cloud Cost Management is the most effective tool that helps the organization to control their cloud expenditure; it helps in cost control and budgeting allowing the organization to manage their finances and allow them to implement necessary steps. According to my experience at our organization, this software can be utilized to control IT and cloud usage, which helps manage hotel operations such as online booking platforms, F&B control system, Guest application and store management. One of the key roles of this software is cost control. This allows the IT and finance team to manage the expenses of each department such as Front office, reservations, housekeeping department, sales department, guest occupancy which allows the operations to understand were the utilization is required and were we need to focus more. This software also helps us in budget planning and forecasting, which is an essential element for my organization to analyze the occupancy and needs of the guest; it also provides streamlined resources by identifying the idle resources and allows the organization to focus more on the product which is required for the organization and helps in reducing the over cost. Overall, ServiceNow Cloud Cost Management is the most valuable tool for the organization as it helps the finance team to control the budget and allows them to work on decision making and align IT cost with organizational goals. - IT SPECIALIST1B-10B USDManufacturingReview Source
ServiceNow Cloud Cost Management Offers Strong Visibility Despite Complex Initial Setup
Overall, our experience with ServiceNow Cloud Cost Management has been excellent The platform provide clear visibility into cloud spending and helps us better understand cost drivers across different services and teams, the dashboards and reports are easy to use and support better decision-making. While there is some initial setup effort, The value gained in cost control and optimization makes it worthwhile. - AUDIT MANAGER50M-1B USDEnergy and UtilitiesReview Source
Automated VM Resize Requests and Cost Issue Resolution via ServiceNow Integration
It is a valuable tool that relies entirely on the existing ServiceNow platform in your organization integrated with the CMDB and ITSM workflows, to fix the unwanted cost issues. - DIRECTOR OF AUDIT1B-10B USDManufacturingReview Source
Centralized Cloud Spend Visibility and Seamless Workflow Integration With ServiceNow
Overall, my experience with ServiceNow Cloud Cost Management has been positive. It provides strong visibility into cloud spend and integrates well with the broader ServiceNow platform, making it effective for goverance, reporting and accountabiltiy. - AUDIT ASSOCIATEGov't/PS/EdEducationReview Source
Truly Exceptional Cloud Cost Management with actionable insights.
I had an exceptional experience managing the cloud costs. It has given clear visibility into cloud spending in different environments and helped me understand cost drivers in practical manner.
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