Overview
Product Information on ServiceNow Process Mining
Updated 13th October 2025
What is ServiceNow Process Mining?
ServiceNow Process Mining Pricing
Overall experience with ServiceNow Process Mining
Engineer
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Setup Decisions, Data Quality, And Internal Alignment Shape ServiceNow Mining Outcomes”
SOFTWARE ENGINEER
30B + USD, Services (non-Government)CRITICAL
“Mining the Correct Processes Only!”
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
Do You Manage Peer Insights at ServiceNow?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top ServiceNow Process Mining Alternatives
Peer Discussions
ServiceNow Process Mining Reviews and Ratings
- EngineerGov't/PS/EdEducationReview Source
Setup Decisions, Data Quality, And Internal Alignment Shape ServiceNow Mining Outcomes
ServiceNow Process Mining gives us clear visibility into how work really flows through our processes, not just how it is documented. The biggest benefit is that it works inside the ServiceNow platform, so the team can move from a process view to the actual records causing delays. The main tradeoffs are that value depends on data quality and setup choices, and licensing can take time to fully understand.
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
