ServiceNow Process Mining Alternatives

4.2(55 Ratings)

Process Mining Platforms (Transitioning to Process...

Considering alternatives to ServiceNow Process Mining? See what this market ServiceNow Process Mining users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow Process Mining compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

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1. Celonis Process Intelligence Platform

4.4

Celonis excels at visualizing process inefficiencies and helps teams act on data-driven insights. The interface is intuitive, and the process discovery is powerful. However, initial implementation can be complex, especially when integrating with legacy systems or when process documentation is lacking.Read all insights and reviews for Celonis Process Intelligence Platform

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2. IBM Process Mining

By IBM

4.4

IBM Process Mining is effective at mapping complex workflows and highlighting process variations. It helped us identify key areas for improvement. However, I found the user interface to be less intuitive in some parts, and it often required a lot of clicks to get the desired result Read all insights and reviews for IBM Process Mining

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3. UiPath Agentic Automation

4.4

My overall experience with UiPath has been very positive. The platform has allowed me to scale automation rapidly across various business areas while maintaining control and governance. I has worked with automating repetive tasks and processes and integrating with wide range of enterprise softwares.Read all insights and reviews for UiPath Agentic Automation

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4. Power Automate Process Mining

4.3

Honestly, my overall experience has been very positive. The tool integrated surprisingly well with our other Microsoft products, which was a big plus. It's main strength is definitely the visualization feature. Seeing the reel process map laid out, instead of the one we thought we had, uncovered so many hidden delays in our system Read all insights and reviews for Power Automate Process Mining

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5. SAP Signavio Process Intelligence

By SAP

4.5

The support we have received from SAP Signavio regarding the use of Process Insights has been outstanding! However, we are missing certain analytical features in Process Insights that would allow us to validate the tool's insights. Other critical limitations arise from the tool's central design decisions, since the foundational assumption is that the process landscape is somewhat aligned to SAP's best practice processes. During our pilot project, we quickly realised that, for processes that have evolved over decades and are therefore no longer aligned with best practice, most of the assumptions and, consequently, the insights are invalid. Nevertheless, we were able to uncover improvement potentials in the aforementioned pilot, but the validation of these was hindered by the lack of flexibility in the analysis functionalities.Read all insights and reviews for SAP Signavio Process Intelligence

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6. ABBYY Timeline

4.3

I have had nothing but good experiences with ABBY Timeline. Bottlenecks, inefficiencies and automation opportunities can be quickly identified thanks to the platform’s robust data visualization, process mining and analysis capabilities. Once you get used to it, the interface is easy to use, and its capacity to manage big datasets and provide useful insights greatly enhances process optimization and decision-making. All things considered, ABBY Timeline is a strong and useful tool for data-driven operational development.Read all insights and reviews for ABBYY Timeline

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7. ARIS

4.2

We found ARIS very useful to document process maps using BPMN notation. It is quite extensive in integrating processes, products and platforms.Read all insights and reviews for ARIS

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8. Process360 Live

4.9

iGrafx Process360 Live has become an indispensable tool for our organization. The platform provides a comprehensive and unified approach to process management, combining powerful process mining with robust modeling, simulation, and predictive analytics. The user-friendly interface and exceptional support have made our journey toward continuous process improvement both effective and enjoyable.Read all insights and reviews for Process360 Live

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