Overview
Product Information on Skan Process Intelligence Platform
What is Skan Process Intelligence Platform?
Skan Process Intelligence Platform Pricing
Overall experience with Skan Process Intelligence Platform
“Improved US support hours and clearer onboarding would boost adoption”
“The Double-Edged Sword of Skan: Secure but limited”
About Company
Company Description
Founded in 2018, Skan is a US-based multinational software corporation that helps organizations accelerate automation and digital transformation initiatives aligned with business outcomes by measuring, analyzing and improving KPIs. Skan combines the best of both process mining and task mining with an AI-powered observation platform that requires zero integrations and creates a detailed, holistic, end-to-end view of processes continuously, at scale. The company has more than 100 employees with customers from industries like banking, financial services, insurance, healthcare, manufacturing, utilities and energy sectors across North America, Europe and Asia Pacific.
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Skan Process Intelligence Platform Reviews and Ratings
- Engineering Manager50M-1B USDFinance (non-banking)Review Source
Improved US support hours and clearer onboarding would boost adoption
I would have appreciated more proactive guidance regarding the infrastructure requirements and setup process. The deployment took several months after contract signing due to activities and dependencies that were not fully understood upfront. Earlier visibility into these requirements would have helped us prepare sooner and begin using the product much earlier. Additionally, support coverage during US business hours would improve the overall customer experience and accelerate issue resolution.
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