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ABBYY Timeline

byABBYY
in
4.4
Market Presence: Process Mining Platforms (Transitioning to Process Intelligence Platforms), Business Process Automation Tools

Overview

Product Information on ABBYY Timeline

Updated 13th October 2025

What is ABBYY Timeline?

ABBYY Timeline software enables organizations to analyze and visualize business process data through process intelligence capabilities. It allows users to import data from various systems and automatically create process maps, providing insights into how processes are executed over time. The software offers features for monitoring, discovering inefficiencies, and identifying bottlenecks to help improve operational performance. Advanced analytics and root cause analysis tools are included to support continuous process optimization. ABBYY Timeline aids in compliance, risk management, and business decision-making by offering an objective view of process execution across different departments and systems.

ABBYY Timeline Pricing

ABBYY Timeline software follows a subscription-based pricing model with several plan tiers that vary based on features, number of users, and data processing capacity Clients choose plans according to project requirements, and pricing is adjusted based on the scope of use and additional functionalities selected Implementation and professional services may incur separate charges depending on customization needs.

Overall experience with ABBYY Timeline

Senior Web Developer
500M - 1B USD, Miscellaneous
FAVORABLE

“Access to Real Devices Improves Testing Accuracy”

5.0
Jul 19, 2025
Being able to test new sites on every latest desktop and mobile device while being a remote worker has changed everything. In the past, I’ve had to try to get my hands on as many new iPhone, Android, tablet, Windows, Mac, and Google Phone devices as possible to accurately test anything. Working remotely, that made QA a nightmare.
Designer
<50M USD, Software
CRITICAL

“Tool Supports Process Visualization and Issue Detection in ERP Environments”

3.0
Jul 17, 2025
Its a good tool that i often use to help me reconstruct processes from ERP systems and it helps visualize, analyze and optimize the processes by creating flowcharts and interactive timelines.

About Company

Company Description

Updated 21st December 2023

ABBYY is a global company that combines AI innovation and expertise to convert data from critical business documents and processes into intelligent, actionable results in real-time across over 200 languages. The primary business problem ABBYY addresses is transforming large amounts of data into useful and actionable insights. ABBYY empowers thousands of companies worldwide to achieve critical objectives such as enhancing customer experience, operational efficiency, and gaining a competitive edge.

Company Details

Updated 13th May 2025
Year Founded
1989
Head office location
Austin, United States
Number of employees
501 - 1000
Website
https://www.abbyy.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ABBYY Timeline
Reviewer Insights for: ABBYY Timeline
Deciding Factors: ABBYY Timeline Vs. Market Average
Performance of ABBYY Timeline Across Market Features

ABBYY Timeline Likes & Dislikes

Like

The fact that they're real devices is such a huge relief. I've never worked with an emulator that didn't have some inaccuracies or drawbacks. Connecting to real devices also lets me easily check the last few recent versions of each device too, which is essential when testing for iPhones or the Galaxy Fold, whose viewports and resolutions can vary so much between versions.

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Like

You can set alerts and monitor ongoing processes to catch issues such as bottlenecks, deviations etc. before they become critical. You can also monitor live process data and simulate hypothetical changes

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Like

Powerful process variant analysis-quickly surface bottlenecks, rework and non-conformant paths. Interactive timelines and path explorer - easy for business users to self-serve without heavy SQL. Customizable dashboard KPIs and alerts-Turns insights into actionable monitoring and reporting.

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Dislike

Connecting to real devices, having them initialize anew each time, and then loading up whatever I need to test can take a while. That may be nitpicky, but when you have to test four different versions of iPhone, Android, Galaxy S, Galaxy Fold, and Google Phone, in addition to Mac and Windows laptops, you start to get impatient.

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Dislike

Advanced configuration can be tricky and may require training, also task mining may also require add-ons.

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Dislike

Performance at scale - On very large logs, queries and recalculations slow down, stronger indexing and workload partitioning would help. Upfront data modelling, effort-mapping, and multi-source event schemas take time. connector gaps-limited out of the box connectors force custom ETL/APIs and maintenance.

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Peer Discussions

ABBYY Timeline Reviews and Ratings

4.4

(91 Ratings)

Rating Distribution

5 Star
43%
4 Star
49%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Reviewer Type
Reviewer's Company Size
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Reviewer's Job Function
  • Senior Web Developer
    50M-1B USD
    Miscellaneous
    Review Source

    Access to Real Devices Improves Testing Accuracy

    5.0
    Jul 19, 2025
    Being able to test new sites on every latest desktop and mobile device while being a remote worker has changed everything. In the past, I’ve had to try to get my hands on as many new iPhone, Android, tablet, Windows, Mac, and Google Phone devices as possible to accurately test anything. Working remotely, that made QA a nightmare.
  • Manager, Supply Chain
    10B+ USD
    Transportation
    Review Source

    Smooth Setup and Dashboards Noted, Limited Connectors and Scaling Issues Identified

    4.0
    Aug 22, 2025
    Abbyy Timeline gave us clear end to end visibility and helped identify automation ready bottlenecks quickly. Integration and initial setup was smooth and the dashboards are actionable once the date is mapped. I'd like to see faster processing on very large datasets and more out of the box templates and connectors to reduce upfront effort.
  • ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Digital Twin and Process Prediction Stand Out Amid Performance and Modeling Concerns

    5.0
    Sep 10, 2025
    ABBYY Timeline provides a powerful process intelligence platform that combines process discovery, mining, and monitoring in a single environment. Its visual dashboards and automation capabilities make it easier to identify inefficiencies, bottlenecks, and compliance gaps. In terms of its user experience it is generally smooth, with intuitive drag-and-drop features for mapping processes and a strong focus on data-driven insights.
  • BUSINESS ANALYST
    <50M USD
    Healthcare and Biotech
    Review Source

    Automatic Discovery Helps Uncover Root Causes While Advanced Features Pose Challenges

    4.0
    Sep 8, 2025
    Overall, my experience has been positive. The platform provides powerful capabilities for process mining and analysis. It has significantly improved our understanding of operational inefficiencies within key healthcare workflows and has become an essential part of our continuous improvement toolkit.
  • Data Analyst
    10B+ USD
    Banking
    Review Source

    Herramienta integra datos empresariales aunque puede ser poco flexible para algunos casos

    5.0
    Sep 9, 2025
    Es una herramienta que tiene una interfaz visual e intuitiva donde los procesos se presentan como diagramas de flujo interactivos y fáciles de explorar. Permite realizar análisis detallados donde se pueden ver los tiempos, variantes de procesos y desviaciones en tiempo real
...
Showing Result 1-5 of 105

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