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SAP Signavio Process Intelligence

bySAP
in Process Mining Platforms (Transitioning to Process Intelligence Platforms)
4.5

Overview

Product Information on SAP Signavio Process Intelligence

Updated 13th October 2025

What is SAP Signavio Process Intelligence?

SAP Signavio Process Intelligence is a software designed to analyze and monitor business processes by leveraging data from enterprise systems. The software provides process mining functionalities, allowing organizations to visualize end-to-end process flows, identify inefficiencies, and uncover bottlenecks. It enables users to gain insights through dashboards, reports, and automated recommendations for process optimization. By integrating with various data sources, the software supports continuous process improvement and compliance through data-driven analysis. SAP Signavio Process Intelligence helps businesses enhance operational efficiency by providing tools to assess and address process performance against defined objectives.

SAP Signavio Process Intelligence Pricing

SAP Signavio Process Intelligence software uses a subscription-based pricing model. The pricing structure is typically determined by factors such as number of users, volume of data processed, and selected feature tiers. Enterprise plans may be customized based on deployment size and integration requirements, with costs adjusted according to specific business needs.

Overall experience with SAP Signavio Process Intelligence

ANALYTICS AND AUTOMATION MANAGER
50M - 250M USD, Energy and Utilities
FAVORABLE

“Integration Strengths Stand Out in SAP Signavio Process Intelligence Amid Reporting Limits”

4.0
Jul 29, 2025
I have found SAP Signavio Process Intelligence to be really helpful for turning raw data into clear, visual metrics. It gives me great visibility into how our processes run, and the automatic detection of process variants is a big plus for me. The integration with our SAP systems is seamless, which makes it easier to get insights quickly. Having said that, I think there's room for improvement in workflow functionality and reporting features. Overall, it's a solid tool with a lot of potential, especially for teams already using SAP
MANAGER, STRATEGY
1B - 3B USD, Manufacturing
CRITICAL

“SAP Process Insights Offers Fast Overview, But Struggles With Detailed Process Analysis, "Historically Grown Processes" & Management Needs”

3.0
Dec 23, 2025
The support we have received from SAP Signavio regarding the use of Process Insights has been outstanding! However, we are missing certain analytical features in Process Insights that would allow us to validate the tool's insights. Other critical limitations arise from the tool's central design decisions, since the foundational assumption is that the process landscape is somewhat aligned to SAP's best practice processes. During our pilot project, we quickly realised that, for processes that have evolved over decades and are therefore no longer aligned with best practice, most of the assumptions and, consequently, the insights are invalid. Nevertheless, we were able to uncover improvement potentials in the aforementioned pilot, but the validation of these was hindered by the lack of flexibility in the analysis functionalities.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About SAP Signavio Process Intelligence
Reviewer Insights for: SAP Signavio Process Intelligence
Deciding Factors: SAP Signavio Process Intelligence Vs. Market Average
Performance of SAP Signavio Process Intelligence Across Market Features

SAP Signavio Process Intelligence Likes & Dislikes

Like

What I appreciate most about SAP Signavio Process Intelligence is how effectively it transforms complex process data into intuitive visual insights. It makes it much easier to understand how our operations, such as billing, recruitment, supply chain, finance among others, are running and spot inefficiencies. The automatic identification of process variations and the smooth integration with our existing SAP systems really streamline our analysis and decision-making

Read Full Review
Like

It is easy to implement and provides (potential) valuable insights in a short amount of time. For processes that differ only slightly from the underlying assumptions of Process Insights (SAP best practice processes), we found that Process Insights alone was not sufficient to validate these insights. Instead, we relied on manual SAP data exports and other measures to granularise the analysis and drill down into the required detail. For processes that differ immensely, we were unable to create value with the tool. In short, Process Insights provided us with a high-level overview and enabled us to swiftly identify areas of potential. However, this was only applicable to certain processes, and we had to use other tools to complete our analysis.

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Like

Immediate, actionable insights - The ability to quickly pinpoint process inefficiencies, bottlenecks, and root causes is incredibly valuable. I appreciate how fast the platform converts raw data into meaningful recommendations. Clear end-to-end process visibility - I love it how it provides a comprehensive view of our processes across our organisation, making it easier to understand dependencies and performance trends. Ease of use - The interface is intuitive, user-friendly, and well designed, allowing both business users and technical teams to get value with extensive training. Seamless SAP integration - Because it's built to work with SAP systems, the data is highly reliable, always current, and easy to explore. Prebuilt best-practice indicators - The predefined PPI's, benchmarks, and improvement recommendations save significant time and help guide our process optimisation efforts. Support for continuous improvement - The tool makes it simple to monitor changes over time, validate improvements, and sustain momentum in our transformation initiatives.

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Dislike

What I find least satisfying about SAP Signavio is its limited workflow and reporting capabilities. While the tool excels at visualizing processes and identifying inefficiencies, it doesn't offer as much flexibility when it comes to customizing reports or building end-to-end workflows. I also feel that some features could be better tailored to specific business contexts, which would make the tool more practical and impactful in day-to-day operations.

Read Full Review
Dislike

- Missing analytical features (for instance: Drill-down into others in Company Benchmark, Year-to-Date aggregations are complicated to get over trend analysis, when you change a filter you need to go back to set the time period to a year, ...) - Missing Analysis for SAP Success Factors (as far as I am up to date here) - Custamizable dashboard for higher management (I know this is possible in Process Intelligence, but for that you need to licence another tool -> why is this not a capbaility within Process Inisghts?)

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Dislike

There are some additional features that would make the product even better. Age Analysis (Graphics) which we had in the previous BPM World and also the ability to Filter at Org Unit Level Over all the PPI's and Correction Recommendations.

Read Full Review

Top SAP Signavio Process Intelligence Alternatives

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Peer Discussions

SAP Signavio Process Intelligence Reviews and Ratings

4.5

(100 Ratings)

Rating Distribution

5 Star
61%
4 Star
34%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER, STRATEGY
    1B-10B USD
    Manufacturing
    Review Source

    SAP Process Insights Offers Fast Overview, But Struggles With Detailed Process Analysis, "Historically Grown Processes" & Management Needs

    3.0
    Dec 23, 2025
    The support we have received from SAP Signavio regarding the use of Process Insights has been outstanding! However, we are missing certain analytical features in Process Insights that would allow us to validate the tool's insights. Other critical limitations arise from the tool's central design decisions, since the foundational assumption is that the process landscape is somewhat aligned to SAP's best practice processes. During our pilot project, we quickly realised that, for processes that have evolved over decades and are therefore no longer aligned with best practice, most of the assumptions and, consequently, the insights are invalid. Nevertheless, we were able to uncover improvement potentials in the aforementioned pilot, but the validation of these was hindered by the lack of flexibility in the analysis functionalities.
  • ANALYTICS AND AUTOMATION MANAGER
    50M-1B USD
    Energy and Utilities
    Review Source

    Integration Strengths Stand Out in SAP Signavio Process Intelligence Amid Reporting Limits

    4.0
    Jul 29, 2025
    I have found SAP Signavio Process Intelligence to be really helpful for turning raw data into clear, visual metrics. It gives me great visibility into how our processes run, and the automatic detection of process variants is a big plus for me. The integration with our SAP systems is seamless, which makes it easier to get insights quickly. Having said that, I think there's room for improvement in workflow functionality and reporting features. Overall, it's a solid tool with a lot of potential, especially for teams already using SAP
  • IT Manager
    1B-10B USD
    Manufacturing
    Review Source

    SAP Signavio Process Insights Delivers Rapid Process Visibility and Actionable Analysis

    5.0
    Nov 24, 2025
    My overall experience has been excellent - SAP Signavio Process Insights provides clear, actionable visibility into out processes that we never had before. The tool is incredibly intuitive and easy to navigate, making process analysis more accessible for both business and technical users. I appreciate how quickly the platform delivers meaningful insights; it significantly speeds up our ability to identify bottlenecks and improvement opportunities. The seamless integration with our ECC6 SAP environment ensures that the data is reliable, up-to-date, and ready to use without manual effort. The predefined process flows and recommendations give us a strong starting point for continuous improvement and support more informed decision-making. SAP Signavio Process Insights helps us move from reactive to proactive process management, which has been a huge benefit for our teams. Overall, the solution has strengthened our operational transparency and helped accelerate our business transformation initiatives.
  • Director of Supply Chain
    1B-10B USD
    Energy and Utilities
    Review Source

    Scalable Process Intelligence with Clear Governance and Strategic Impact.

    4.0
    Nov 13, 2025
    Our overall experience with SAP Signavio Process Intelligence has been highly positive. The implementation was completed within the planned time budget and the solution quickly proved its value. We used it to analyse supply chain processes, identify bottlenecks and generate actionable insights. The integration with LeanIX allowed us to assign clear roles and responsibilities, that significantly improved governance accountability. The platform is now embedded in our daily operations and is being reviewed for consideration for expansion into other departments.
  • Manager, Service Delivery
    <50M USD
    IT Services
    Review Source

    Offers Intuitive Design But Lacks In-Person Support

    4.0
    Jul 24, 2025
    We implemented SAP Signavio Process Intelligence as an independent process management software with a view to integrate with the client's existing ERP for the intelligence as a stage 2 project. We were bought in to assist in both the configuration of the process framework and mapping of current state processes. We use many different software programs to manage processes for an organisation, however, I was impressed with the intuitive design and how easy it was to both independently learn and then configure on behalf of the client.
...
Showing Result 1-5 of 120

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