• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Shift4Shop
Logo of Shift4Shop

Shift4Shop

byShift4Shop
in E-Commerce Integration
4.0

Overview

Product Information on Shift4Shop

Updated 13th October 2025

What is Shift4Shop?

Shift4Shop is an ecommerce software that provides tools for building and managing online stores. It offers features including customizable store templates, product catalog management, payment processing integration, and support for multiple shipping options. The software includes inventory management, order tracking, marketing tools such as SEO optimization and email campaigns, as well as reporting and analytics capabilities. Shift4Shop is designed to help businesses streamline the process of selling products online by automating tasks related to sales, customer management, and website maintenance. The software addresses the challenge of creating and operating an online storefront without the need for advanced technical expertise.

Shift4Shop Pricing

Shift4Shop software offers a subscription-based pricing model with several tiers determined by the features and tools included. The software typically provides monthly plans, which may vary based on the level of ecommerce functionality, access to advanced features, and transaction limits. Payment processing fees may be applied separately depending on usage.

Overall experience with Shift4Shop

Engineer
500M - 1B USD, Banking
FAVORABLE

“Unveiling the Top Platform for Establishing Small to Mid-Sized Online Stores”

5.0
Apr 21, 2025
Best platform to use for creating online stores for small and mid sized customers.
SYSTEM ENGINEER
500M - 1B USD, Manufacturing
CRITICAL

“The Future of Online Business: Customization, Integration, and Ease of Use”

3.0
Apr 30, 2025
Overall experience at average level. The application need to grow a little more but it fits well for little and medium environment. The site builder is very rich with a lot of customization tools and the template section it's a must. You Can have all that you need from mobile friendly templates to SEO customization, intuitive design tool for edit in HTML or CSS. A lot of tools are dedicated to the social media marketing. There is a fully customizable checkout experience and a very interesting product management and category management. A tool dedicated only for the inventory and a very easy to use and deploy order management system. You can interface with a lot of ecommerce platforms to have a complete synchro with them. The payment section is very easy to setup and you can have it interfaced with a lot of external platforms. There is also the adandoned cart option to let the customer to back to your shop !

About Company

Company Description

Updated 18th March 2025

Shift4Shop is an eCommerce platform that provides a comprehensive solution for online selling. The services it offers encompass a robust online store builder and a suite of inventory management tools. These resources assist users in designing their stores, facilitating digital downloads, and monitoring sales. The platform presents a broad range of included features.

Company Details

Updated 18th March 2025
Company type
Private
Head office location
Tamarac, United States
Number of employees
51 - 200
Website
http://www.shift4shop.com

Do You Manage Peer Insights at Shift4Shop?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Shift4Shop

Shift4Shop Likes & Dislikes

Like

This product is cost effective, customer friendly and reliable.

Like

Easy to deploy is the must of this product. The product and category management is another must. At the end we appreciate the abandoned cart function.

Dislike

The only drawback is the complexity for the newbies in terms of using the product. Otherwise, it's great.

Dislike

The platform need to grow a little more may be expanding services and the templates area.

Top Shift4Shop Alternatives

Logo of Shopify
1. Shopify
4.4
(40 Ratings)
Logo of Commerce Cloud
2. Commerce Cloud
4.2
(17 Ratings)
Logo of Adobe Commerce
3. Adobe Commerce
4.6
(13 Ratings)
View All Alternatives

Peer Discussions

Shift4Shop Reviews and Ratings

4.0

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
0%
3 Star
50%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SYSTEM ENGINEER
    50M-1B USD
    Manufacturing
    Review Source

    The Future of Online Business: Customization, Integration, and Ease of Use

    3.0
    Apr 30, 2025
    Overall experience at average level. The application need to grow a little more but it fits well for little and medium environment. The site builder is very rich with a lot of customization tools and the template section it's a must. You Can have all that you need from mobile friendly templates to SEO customization, intuitive design tool for edit in HTML or CSS. A lot of tools are dedicated to the social media marketing. There is a fully customizable checkout experience and a very interesting product management and category management. A tool dedicated only for the inventory and a very easy to use and deploy order management system. You can interface with a lot of ecommerce platforms to have a complete synchro with them. The payment section is very easy to setup and you can have it interfaced with a lot of external platforms. There is also the adandoned cart option to let the customer to back to your shop !
  • Engineer
    50M-1B USD
    Banking
    Review Source

    Unveiling the Top Platform for Establishing Small to Mid-Sized Online Stores

    5.0
    Apr 21, 2025
    Best platform to use for creating online stores for small and mid sized customers.
Showing Result 1-2 of 2

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.