• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
All Categories
/
E-Commerce Integration

E-Commerce Integration Reviews and Ratings

What is E-Commerce Integration?

E-Commerce integration connects various systems, applications, and software to create a seamless and efficient online shopping experience. It is crucial for businesses to streamline operations, enhance customer satisfaction, and stay competitive in the digital marketplace. By integrating payment gateways, inventory management systems, customer relationship management (CRM) tools, and shipping logistics, businesses can ensure that their e-commerce operations work together harmoniously. E-Commerce Integration platforms are used by large enterprises, small and medium-sized businesses (SMBs), B2B companies, retailers, manufacturers, and distributors, to streamline operations and improve efficiency.

E-Commerce Integration Software Features

E-Commerce integration tools feature payment gateway integration to process secure online transactions via credit cards, digital wallets, and bank transfers. Inventory management is another critical feature that allows real-time tracking of stock levels, automates reordering and syncs across multiple sales channels to prevent stockouts and overstocking. Enabling personalized marketing and improved customer service, CRM systems centralize management of customer data, interactions, and support, and marketing automation tools drive customer engagement and sales.

Order management streamlines order processing, tracking and fulfilment, ensuring timely deliveries. Shipping and logistics integration with carriers also automates label printing, tracking, and delivery notifications. Additionally, analytics and reporting provide insights into sales performance, customer behavior, and operational efficiency, while product information management (PIM) tools maintain consistent and accurate product data across all channels.

To be included in the E-Commerce Integration market, an offering must meet the following key criteria:

  • Payment Gateway Integration: Ensure secure and efficient processing of online transactions through various payment methods like credit cards, digital wallets, and bank transfers.

  • Inventory Management: Provide real-time tracking of stock levels, automated reordering, and synchronization across multiple sales channels to prevent stockouts and overstocking.

  • Analytics and Reporting: Give comprehensive insights into sales performance, customer behavior, and operational efficiency to inform business decisions.

Benefits of E-Commerce Integration Tools

E-Commerce integration platforms offer numerous benefits such as automation of repetitive tasks that increases efficiency by reducing manual errors and freeing time for strategic work. This is particularly beneficial for large enterprises and SMBs focusing on growth and innovation. Accurate order processing, timely delivery and personalized interactions lead to improved customer experience from the seamless integration and higher satisfaction and loyalty, benefiting retailers and B2B companies to build stronger relationships with customers.

Integrated systems provide scalability by managing increased transaction volumes and expanded product lines to support business growth. They help manufacturers and distributors handle large inventories and complex supply chains, leading to cost savings, reduced operational costs, and improved profit margins. Additionally, real-time data synchronization reduces errors, ensuring business decisions are based on accurate and up-to-date information. Access to comprehensive analytics and reports also empowers data-driven decisions, enabling businesses gain a competitive advantage by responding to market changes and customer demands quickly.

How Categories and Markets Are Defined

Product Listings

Filter by

Products 1 - 12 of 12
Sort by
Logo of Shopify

Shopify

By Shopify

4.4
(40 Ratings)

Shopify is a software that enables businesses to create, customize, and manage online stores. The software provides tools for managing products, processing payments, handling shipping, and tracking inventory. It supports integration with various third-party applications and sales channels to streamline ecommerce operations. Shopify offers features for website design, marketing, analytics, and customer engagement, allowing businesses to sell products online and in physical locations. The software addresses business needs related to digital storefront setup, transaction management, and growth across multiple channels while offering scalability for businesses of different sizes.

Show More Details
Logo of Commerce Cloud

Commerce Cloud

By Salesforce

4.2
(17 Ratings)

Commerce Cloud is a software developed by Salesforce that supports businesses in managing digital commerce operations across various channels. The software provides tools for creating and customizing online storefronts, enabling product catalog management, order processing, and customer engagement. It integrates with marketing, sales, and service solutions, aiming to streamline workflows from product discovery to transaction completion. The software offers features such as inventory management, pricing and promotions control, payment processing, and customer data analysis. Commerce Cloud addresses challenges related to scaling ecommerce operations, improving user experiences, and supporting multi-site or global ecommerce strategies.

Show More Details
Logo of Adobe Commerce

Adobe Commerce

By Adobe

4.6
(13 Ratings)

Adobe Commerce supports a range of integrations to fit wherever a business is in its commerce journey. This ranges from deep Adobe Experience Cloud connections to flexibility API-based extensibility and headless front ends. Adobe Commerce Optimizer helps brands modernize the storefront, catalog, and merchandising experience while keeping existing backends (e.g. ERP, PIM, or legacy commerce) in place. Both Adobe Commerce as a Cloud Service and Adobe Commerce Optimizer enable real-time data sharing and extensibility via App Builder and API Mesh, making it easier to launch campaigns, route orders, and personalize the shopper experience, without redundant data flows or complex integration work.

Show More Details
Logo of WooCommerce

WooCommerce

By WooCommerce

4.3
(12 Ratings)

WooCommerce is the open-source ecommerce platform powering more than 4 million online stores. Built on WordPress, WooCommerce offers unlimited extensibility and flexibility for store owners and builders, from emerging entrepreneurs to mid-market and enterprise merchants. WooCommerce is built by the team at Woo, alongside a global community of developers and designers. Woo is a fully distributed company with employees all over the world, dedicated to empowering success for merchants, builders, agencies, and anyone else making a living through ecommerce.

Show More Details
Logo of Wix Ecommerce

Wix Ecommerce

By Wix

4.3
(11 Ratings)

Wix Ecommerce is a software designed to enable businesses to create, manage, and operate online stores. The software provides tools for customizing storefronts, processing payments, tracking inventory, fulfilling orders, and managing customer interactions. Users can integrate various shipping and payment options while utilizing features for analytics, product listings, and marketing automation. Wix Ecommerce addresses business challenges related to online retail by simplifying the setup and management of digital storefronts, supporting vendors in selling physical and digital goods, and offering functionalities to streamline sales, inventory control, and transaction reliability.

Show More Details
Logo of SAP Commerce Cloud

SAP Commerce Cloud

By SAP

4.2
(9 Ratings)

SAP Commerce Cloud is a software that enables organizations to manage and deliver digital commerce experiences across multiple channels including web, mobile, and social platforms. The software offers features such as product content management, order management, personalization, and customer experience capabilities. It supports complex B2B and B2C commerce requirements and facilitates the integration of business processes across sales, marketing, and fulfillment. SAP Commerce Cloud is designed to address challenges related to scalability, integration, and customization in online commerce by providing a flexible platform that adapts to specific business needs. The software also offers tools for managing catalogs, promotions, and customer data while supporting deployment in the cloud for increased operational efficiency.

Show More Details
Logo of Squarespace

Squarespace

By Squarespace

4.4
(5 Ratings)

Squarespace is a software designed to facilitate website building and content management for individuals and businesses. The software offers a range of customizable templates, drag-and-drop functionality, and integrated tools for managing web content, ecommerce, hosting, and analytics. Squarespace enables users to create and maintain blogs, online stores, portfolios, and business sites without the need for coding expertise. The software addresses the business challenge of establishing and managing an online presence by providing tools for design, scheduling, email marketing, and search engine optimization. Additionally, Squarespace includes built-in features for mobile optimization and allows for domain management, offering a centralized solution for website administration.

Show More Details
Logo of BigCommerce

BigCommerce

By BigCommerce

4.5
(2 Ratings)

BigCommerce is an e-commerce software that provides tools for businesses to create and manage online stores. The software enables users to design storefronts, manage product listings, process orders, and handle inventory. It supports integration with payment gateways, shipping solutions, and third-party applications, allowing businesses to streamline operations. BigCommerce offers features such as customizable templates, search engine optimization, analytics, and support for multiple sales channels including marketplaces and social media. The software addresses the need for a scalable platform that can accommodate business growth and adapt to various industry requirements by facilitating online sales management and customer engagement.

Show More Details
Logo of Shift4Shop

Shift4Shop

By Shift4Shop

4
(2 Ratings)

Shift4Shop is an ecommerce software that provides tools for building and managing online stores. It offers features including customizable store templates, product catalog management, payment processing integration, and support for multiple shipping options. The software includes inventory management, order tracking, marketing tools such as SEO optimization and email campaigns, as well as reporting and analytics capabilities. Shift4Shop is designed to help businesses streamline the process of selling products online by automating tasks related to sales, customer management, and website maintenance. The software addresses the challenge of creating and operating an online storefront without the need for advanced technical expertise.

Show More Details
Logo of Blastramp

Blastramp

By Blastramp

Blastramp is a software designed to support inventory management and order fulfillment processes for businesses in the wholesale and retail sectors. The software provides tools for managing product catalogs, tracking inventory levels, processing and shipping customer orders, and generating reports for operational insights. Blastramp integrates with various e-commerce platforms and point-of-sale systems to help synchronize data across channels, reducing manual data entry and errors. The software aims to streamline workflows for product distribution and warehouse management, assisting businesses in gaining control over supply chain operations and supporting scalability as order volumes increase.

Be the first to .
Logo of HCL Commerce+

HCL Commerce+

By HCLTech (HCLSoftware)

HCL Commerce+ is a software platform designed to support businesses in managing complex digital commerce operations across multiple channels. The software provides tools for creating, deploying, and managing online stores and marketplaces, supporting functions such as product catalog management, order processing, customer segmentation, personalization, pricing, and promotions. HCL Commerce+ includes capabilities for integrating with various backend systems and third-party applications, offering scalability for enterprises managing high volumes of transactions. The software also supports multiple languages and currencies to address global commerce requirements. It is used to address the need for unified commerce experiences, helping organizations improve operational efficiency and deliver consistent customer experiences across different digital touchpoints.

Be the first to .
Logo of VARStreet XC

VARStreet XC

By VARStreet

VARStreet XC is an all-in-one cloud-based business management software designed especially for value-added resellers (VARs) in IT and office supplies. It brings together quoting, eCommerce, CRM, sourcing (with real-time distributor pricing and inventory), catalog management, and analytics into a single unified platform. With VARStreet XC, you can build professional sales quotes, launch or manage a B2B store, track leads and customers, source the best deals from multiple distributors, and get dashboards of your business performance, all from one interface. It is particularly useful for VARs who want to streamline operations, improve profit margins, and grow online sales without using separate tools.

Be the first to .

Top Trending Products

ShopifyWix EcommerceCommerce CloudSAP Commerce CloudAdobe CommerceSquarespace

Popular Product Comparisons

Shopify vs WooCommerceCommerce Cloud vs SAP Commerce CloudAdobe Commerce vs ShopifyBigCommerce vs Shift4ShopSAP Commerce Cloud vs ShopifyAdobe Commerce vs SAP Commerce CloudShift4Shop vs WooCommerceShopify vs Squarespace

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.