• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Shopify
Logo of Shopify

Shopify

byShopify
in
4.6
2026
Market Presence: Digital Commerce, E-commerce optimization services

Overview

Product Information on Shopify

Updated 13th October 2025

What is Shopify?

Shopify is a software that enables businesses to create, customize, and manage online stores. The software provides tools for managing products, processing payments, handling shipping, and tracking inventory. It supports integration with various third-party applications and sales channels to streamline ecommerce operations. Shopify offers features for website design, marketing, analytics, and customer engagement, allowing businesses to sell products online and in physical locations. The software addresses business needs related to digital storefront setup, transaction management, and growth across multiple channels while offering scalability for businesses of different sizes.

Shopify Pricing

Shopify is a software that offers a subscription-based pricing model with multiple plans typically billed monthly or annually Users can choose from different tiers which provide varying levels of features such as online store capabilities payment processing shipping and customer support There may also be additional transaction fees depending on the selected plan and payment provider Usage-based and add-on costs can apply for extra services and applications beyond the standard plan features

Overall experience with Shopify

Sales Manager
<50M USD, Manufacturing
FAVORABLE

“Shopify: Streamlining Operations for Ecommerce Success”

5.0
May 7, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Digital Commerce

About Company

Company Description

Updated 10th May 2024

Shopify is a worldwide commerce organization that offers essential tools to initiate, propagate, advertise, and maintain a retail enterprise of any scale. It improves commerce with a platform that is designed for dependability, providing an enhanced shopping experience for consumers globally. Shopify supports numerous businesses in over 175 countries.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
Ottawa, Canada
Number of employees
10001+
Website
https://www.shopify.com

Do You Manage Peer Insights at Shopify?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Shopify Alternatives

Logo of WordPress
1. WordPress
4.4
(861 Ratings)
Logo of Google Workspace
2. Google Workspace
4.5
(42 Ratings)
Logo of Wix
3. Wix
4.4
(34 Ratings)
View All Alternatives

Peer Discussions

Shopify Reviews and Ratings

4.6

(18 Ratings)

Rating Distribution

5 Star
61%
4 Star
39%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Sales Manager
    <50M USD
    Manufacturing
    Review Source

    Shopify: Streamlining Operations for Ecommerce Success

    5.0
    May 7, 2025
    Shopify is an amazing ecommerce platform that integrates seamlessly with all of our CRM. The dashboards and data provided allow me to understand my customers on a granular level to better direct where I should direct my marketing. The data is somewhat surface level, but you can dive deeper and find amazing insights about your customers
  • Sales Manager
    <50M USD
    Manufacturing
    Review Source

    Shopify: Streamlining Operations for Ecommerce Success

    5.0
    May 7, 2025
    Shopify is an amazing ecommerce platform that integrates seamlessly with all of our CRM. The dashboards and data provided allow me to understand my customers on a granular level to better direct where I should direct my marketing. The data is somewhat surface level, but you can dive deeper and find amazing insights about your customers
  • Read All 18 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Shopify Likes & Dislikes

Like

Shopify is consistent, it works and we can easily depend on the software/ecomm site to work flawlessly. I have automations set up to automatically print labels and receipts wants shopify receives an order, it truly has streamlined my oeprations and saves me a few hours per week with tasks I used to do before.

Like

Shopify is consistent, it works and we can easily depend on the software/ecomm site to work flawlessly. I have automations set up to automatically print labels and receipts wants shopify receives an order, it truly has streamlined my oeprations and saves me a few hours per week with tasks I used to do before.

Like

Shopify is consistent, it works and we can easily depend on the software/ecomm site to work flawlessly. I have automations set up to automatically print labels and receipts wants shopify receives an order, it truly has streamlined my oeprations and saves me a few hours per week with tasks I used to do before.

Reviewer Insights for: Shopify