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Logo of WordPress

WordPress

byAutomattic
in Website Builders
4.4

Overview

Overall experience with WordPress

TEAM LEAD
<50M USD, IT Services
FAVORABLE

“Flexible, Cost-Effective CMS with a Vast Ecosystem”

5.0
Sep 22, 2025
I've been working with WordPress for more than 15 years across projects ranging from small brochure type websites to e-commerce. Overall, WordPress remains a versatile, mature and cost-effective Content Management System that continues to improve.
Associate Engineer
50M - 250M USD, Software
CRITICAL

“Creating Websites Made Simple with User-Friendly Interface and Numerous Plugins”

3.0
May 13, 2025
It is a great tool for hosting websites and it is also very easy to create websites using this tool. I feel it is user friendly and has a good user interface. We have multiple plugins which make our task easy like woo-commerce, 2 factor authentication etc., which I feel is a very good feature because these helped me create websites with good features. Sometimes updates and plugins are a bit frustrating but overall it is a good tool.

About Company

Company Description

Updated 26th February 2025

At Automattic, our goal is to make the web a better place. With products like WordPress.com, WooCommerce, Jetpack, Tumblr, and WordPress VIP, we help support customers through web hosting, e-commerce, security and backups, enterprise infrastructure, and more. WordPress VIP is Automattic's solution for enterprise customers. Built on WordPress, WordPress VIP empowers more content creators to build more content for more segments faster and deliver it across all their digital channels. Its built-in content analytics powered by Parse.ly makes working with data easy for marketers, giving them the insights they need to focus their content strategy and prove ROI. And with the platform’s enterprise-grade security and reliability they can be confident that they’re building on a solid, scalable foundation. WordPress VIP makes content marketing more effective so content teams can move with greater agility and drive more growth.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2005
Head office location
United States
Number of employees
1001 - 5000
Website
http://www.wpvip.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: WordPress

WordPress Likes & Dislikes

Like

I value WordPress flexibility and ecosystem above all else. It's open-source, having a vast library of plugins and themes. It's free, with abundant documentation and tutorials, and thousands of developers maintain high-quality plugins.

Like

The thing I like the most about this tool is the numerous plugins it has, so we already have the features and don't have to start from scratch. It is also very easy to use and customisable.

Like

The number of plugins available to meet specific needs

Dislike

The main challenges are security, ongoing maintenance, and plugin and theme compatibility issues when new major core updates are available.

Dislike

What I dislike about WordPress is that sometimes the plugins are very costly and also the updates and plugins management is a bit tiring. I have seen that any updates or configuring multiple plugins will lead to unexpected issues. I also feel that dealing with security and backups is challenging without extra help and paid tools.

Dislike

Lengthy/numerous menu items are overwhelming - a deeper hierarchy would be better

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Peer Discussions

WordPress Reviews and Ratings

4.4

(861 Ratings)

Rating Distribution

5 Star
52%
4 Star
42%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
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Last 12 Months
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  • TEAM LEAD
    <50M USD
    IT Services
    Review Source

    Flexible, Cost-Effective CMS with a Vast Ecosystem

    5.0
    Sep 22, 2025
    I've been working with WordPress for more than 15 years across projects ranging from small brochure type websites to e-commerce. Overall, WordPress remains a versatile, mature and cost-effective Content Management System that continues to improve.
  • IT ASSOCIATE
    50M-1B USD
    Energy and Utilities
    Review Source

    Large Selection of Integrations Creates Both Flexibility and Maintenance Challenges

    4.0
    Aug 1, 2025
    So many integrations/plug-ins available that it is a benefit and a curse of maintenance
  • Web Developer
    50M-1B USD
    IT Services
    Review Source

    WordPress Offers Comprehensive Website Creation With Extensive Themes and Plugin Support

    5.0
    Jul 9, 2025
    I consider WordPress to be a very complete tool that allows easy creation and management of websites.I love its flexibility which allows me to create any kind of website I want and offers many themes and plugins that let one change how a site looks and works without requiring to know how to code.Its SEO friendly which is a helpful feature because it helps more people find our website. The extensive plugin directory allows one to add functionality to the website effortlessly. There are a number of pre-made templates for every theme and the need that comes in handy while building the websites.The theme and plugins customization features help to change the look and feel of the websites.
  • COMMUNICATIONS SPECIALIST
    1B-10B USD
    Manufacturing
    Review Source

    Highly Customizable CMS Eases Onboarding Yet Demands Attention to Maintenance

    4.0
    Sep 24, 2025
    Reliable CMS that simplifies editorial work and customization
  • MARKETING ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    WordPress Streamlines Blog Management With Intuitive Editing and Customizable Features

    5.0
    Jul 9, 2025
    I really enjoy using WordPress for my personal blog and my company blog and website. It is so easy to use and edit; user intuitive and also provides a lot of additional plugins to create simple new additions to our pages and blog posts. It is definitely the best website creator and editor I have worked with.
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Showing Result 1-5 of 858

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