Overview
Product Information on Google Workspace
Updated 13th October 2025
What is Google Workspace?
Google Workspace Pricing
Overall experience with Google Workspace
Senior Strategy Business Development
1B - 3B USD, TransportationFAVORABLE
“Unified Communication, Real-Time Collaboration; Growth Engine for Transport Strategy”
Using Google Workspace for Unified Communication has been a great drive in our business. It has helped with faster creation of proposals and communication with clients during pitching for transport solutions. The results are speeded up client outreach and cut down on turnaround time for tenders. It also saves time on admin work. Another advantage is its seamless collaboration across regions and departments as well due to features such as shared calendars and Google Docs for real-time editing of presentations or proposals. Another advantage is the integrated project and flow of communication through tools such as Google Chat Rooms, Forms and Comments & tag mentions, all of which keep entire project centralized and traceable. It also helps with curbing miscommunication due to lost documents or emails thus supports collaboration. Another advantage is its secure, cloud-based access anywhere as the tools are 100% cloud-based, it contains admin level security control and offers offline editing for Slides, Docs and Sheets. This ensures that there is secure access from any device, anywhere, and this makes it ideal for strategic remote teams. It also ensures that one does not lose access to strategic documents or plans.
Director
1B - 3B USD, IT ServicesCRITICAL
“Missing Basic Features and Challenging UI Impact Workspace Product Usability”
The overall experience is poor. The UI and lack of user friendly features pose a constant challenge while using the Workspace products. Lack of table stake features like a scroll up and down arrow, being able to open an email in a pop up window with a single click, etc. degrade the user experience.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Unified Communications as a Service
Meeting Solutions
About Company
Company Description
Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.
Company Details
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Google Workspace
Deciding Factors: Google Workspace Vs. Market Average
Performance of Google Workspace Across Market Features
Google Workspace Likes & Dislikes
Enhances collaboration due to its strong real-time asynchronous workflows and co-authoring Contains enterprise grade security Cloud-based allowing one to work from any location
Read Full ReviewI like the web interface which allows you to use the product without having to have a desktop or mobile client installed, allowing access to work email from any device and browser.
Read Full ReviewOne of the best features of Google Workspace is that if a whole team wants to work on the same file at same time they can do this easily without waiting or doing work one by one. Another major advantage is that employees or teams can easily use Workspace without too much training. Google Workspace is cloud-based so the teams can use it from anywhere through mobile, laptops, tablets. Google Workspace works very efficiently between the applications like documents linked to the drive or schedule meetings from the calendars.
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There is inconsistent integration with industry specific software like TMS and this forces one to rely on manual workflows to bridge that gap between systems.
Read Full ReviewThe user experience is poor. Compared to using other enterprise collaboration applications, it is far inferior. I have outlined some of basic features above which the application lacks.
Read Full ReviewFor me the negative point of Google Workspace is that as it is cloud-based, without internet the employee cannot use it. Internet is the most essential thing while using Google Workspace, without it it is hard to use or edit incase you did not save it offline. Another downside is that Google Workspace comes with a certain amount of storage space and if you run out of space then you have to upgrade the storage before you can use it.
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Peer Discussions
What Your Peers Are Saying About Google Workspace
IT Analyst
Can anyone share details of identified privacy risk linked to the google workspace agreement/ privacy notice- specific to using the Youtube service?Researcher & Contributor
See Full DiscussionYeah, I think that using YouTube within Google Workspace can definitely present privacy concerns, including (and especially) third-party data sharing, content exposure risks, and inconsistent privacy protections compared to core services. Challenges include data residency compliance, inadequate access controls, and integration vulnerabilities.
Some of My Key Recommendations Would Be:
- Enforce clear policies and educate users on safe YouTube usage.
- Regularly audit YouTube settings for compliance and security.
- Leverage Google's tools like the Cloud Data Processing Addendum and YouTube management guide.
- Proactive measures can help mitigate risks while ensuring compliance and security.
Director of Operations
Who is using or investigating Google Workspace?
What is your experience regarding collaboration with Microsoft 365 users in the own organization or with other companies ?
Which Microsoft services are still in use?
Do you also consider Google Chrome Enterprise Premium?
Do you have a plan to fully migrate to Google (and what's the timeline)?Chief Information Officer
See Full DiscussionWe've been a long time user of Google Workspace. We've also had to maintain a parallel set of Microsoft licenses (Office suite only - Word, Excel Powerpoint etc) for a portion of the organization. We will never be able to get to Google only - we have requirements for external content sharing/collaboration requirements (e.g. legal, procurement), application specific support for MS Office only, or at times simply user preference. We periodically have to harvest Microsoft licensing to avoid too much overlap. It imposes an approval process - who also gets Office. The use of both tools creates some inconvenience when moving between file formats both within the organization as well as externally sharing - they're pretty compatible but there are always formatting and other minor issues. We will not consider chrome enterprise premium. If we were migrating anywhere, it would be to standardize on Microsoft, though it's not high on the priority list at the moment.
Google Workspace Reviews and Ratings
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- Senior Strategy Business Development1B-10B USDTransportationReview Source
Unified Communication, Real-Time Collaboration; Growth Engine for Transport Strategy
Using Google Workspace for Unified Communication has been a great drive in our business. It has helped with faster creation of proposals and communication with clients during pitching for transport solutions. The results are speeded up client outreach and cut down on turnaround time for tenders. It also saves time on admin work. Another advantage is its seamless collaboration across regions and departments as well due to features such as shared calendars and Google Docs for real-time editing of presentations or proposals. Another advantage is the integrated project and flow of communication through tools such as Google Chat Rooms, Forms and Comments & tag mentions, all of which keep entire project centralized and traceable. It also helps with curbing miscommunication due to lost documents or emails thus supports collaboration. Another advantage is its secure, cloud-based access anywhere as the tools are 100% cloud-based, it contains admin level security control and offers offline editing for Slides, Docs and Sheets. This ensures that there is secure access from any device, anywhere, and this makes it ideal for strategic remote teams. It also ensures that one does not lose access to strategic documents or plans. - Senior Director Of Workforce DevelopmentGov't/PS/EdEducationReview Source
Strong Security and Real-Time Collaboration Highlight Google Workspace, Limited by Storage
Google workspace is best for small and large organizations as its complete suite provides flexible communication internally between teams and also provides assistance for collaboration within the teams and departments. Google Workspace provides real-time collaboration and integration between teams and departments through files, email, meetings and chats with ease. Google Workspace provides very strong security with the features and tools it offers and also gives strong control to the admins. They can set the rules or manage access regulations or recover the data incase of any mishap - EMPLOYEE ENGAGEMENT COORDINATOR50M-1B USDIT ServicesReview Source
Google Workspace Streamlines Teamwork Despite Occasional Syncing and Storage Issues
My experience with Google Workspace has been great because it makes collaboration and daily work much easier with its integrated tools and real time editing features but managing storage and occasional syncing issues can be a bit frustrating and the convenience, accessibility and seamless teamwork it offers make it a very effective productivity platform. - ADJUNCT INSTRUCTORGov't/PS/EdEducationReview Source
Collaboration and Organization Streamlined but Permission Management Can Be Confusing
Google Workspace keeps all my work organized in one place and makes collaboration with others easy and efficient. I appreciate how everything syncs across devices and integrates seamlessly which saves time and reduces hassle, but managing permissions and finding older files can sometimes be a bit tricky. - BUSINESS DEVELOPMENT ASSOCIATE<50M USDSoftwareReview Source
Reliable, secure and perfectly integrated collaboration platform for modern teams
Google workspace has been a reliable and unified platform that supports our daily collaboration, communication and productivity needs. Its ecosystem integrates and is efficient from anywhere. The experience has been stable, intuitive and consistent across devices.
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