• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Skan Process Intelligence Platform
Logo of Skan Process Intelligence Platform

Skan Process Intelligence Platform

bySkan AI
in Process Intelligence Platforms
4.5

Overview

Product Information on Skan Process Intelligence Platform

Updated 13th October 2025

What is Skan Process Intelligence Platform?

Skan Process Intelligence Platform is a software designed to provide visibility into business process execution by capturing, analyzing, and interpreting digital interactions within enterprise systems. The software uses technology to observe real work as it happens across applications, enabling organizations to map current processes without the need for manual intervention or user input. The software helps in identifying process variations, bottlenecks, and inefficiencies by transforming collected data into process maps and insights. Businesses use this software to enhance operational transparency, support process improvement initiatives, and drive automation decisions by providing factual and detailed process analysis.

Skan Process Intelligence Platform Pricing

The Skan Process Intelligence Platform software uses a subscription-based pricing model that typically varies based on the scale of usage, such as the number of users or processes monitored, and may include different tiers offering varying levels of features and support. Custom pricing options may be available depending on business requirements.

Overall experience with Skan Process Intelligence Platform

Project-Support Associate
250M - 500M USD, Insurance (except health)
FAVORABLE

“Process Data Visualization - Enriching Traditional Reporting”

4.0
Apr 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Senior Software Engineer
250M - 500M USD, Software
CRITICAL

“The Double-Edged Sword of Skan: Secure but limited”

3.0
Jul 17, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 14th November 2023

Founded in 2018, Skan is a US-based multinational software corporation that helps organizations accelerate automation and digital transformation initiatives aligned with business outcomes by measuring, analyzing and improving KPIs. Skan combines the best of both process mining and task mining with an AI-powered observation platform that requires zero integrations and creates a detailed, holistic, end-to-end view of processes continuously, at scale. The company has more than 100 employees with customers from industries like banking, financial services, insurance, healthcare, manufacturing, utilities and energy sectors across North America, Europe and Asia Pacific.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2018
Head office location
Menlo Park, United States
Number of employees
51 - 200
Website
https://www.skan.ai

Do You Manage Peer Insights at Skan AI?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Skan Process Intelligence Platform Alternatives

Logo of Celonis Process Intelligence Platform
1. Celonis Process Intelligence Platform
4.4
(677 Ratings)
Logo of IBM Process Mining
2. IBM Process Mining
4.4
(179 Ratings)
Logo of UiPath Platform
3. UiPath Platform
4.3
(139 Ratings)
View All Alternatives

Peer Discussions

Skan Process Intelligence Platform Reviews and Ratings

4.5

(42 Ratings)

Rating Distribution

5 Star
52%
4 Star
43%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Project-Support Associate
    50M-1B USD
    Insurance (except health)
    Review Source

    Process Data Visualization - Enriching Traditional Reporting

    4.0
    Apr 29, 2026
    Full transparency and ability to communicate about any upcoming topics. If any further contact or clarification was necessary it was followed up diligently and tried to resolve the issue as efficiently as possible. Some more focus on the setup stage is much appreciated. Additional formats e.g. training sessions came too late into the cycle imo. I enjoyed working on readout data and decks.
  • Project-Support Associate
    50M-1B USD
    Insurance (except health)
    Review Source

    Process Data Visualization - Enriching Traditional Reporting

    4.0
    Apr 29, 2026
    Full transparency and ability to communicate about any upcoming topics. If any further contact or clarification was necessary it was followed up diligently and tried to resolve the issue as efficiently as possible. Some more focus on the setup stage is much appreciated. Additional formats e.g. training sessions came too late into the cycle imo. I enjoyed working on readout data and decks.
  • Read All 43 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Process Intelligence Platforms
  • Magic Quadrant for Process Intelligence Platforms
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Skan Process Intelligence Platform
Reviewer Insights for: Skan Process Intelligence Platform
Deciding Factors: Skan Process Intelligence Platform Vs. Market Average
Performance of Skan Process Intelligence Platform Across Market Features

Skan Process Intelligence Platform Likes & Dislikes

Like

-> Quantification of ways to optimize processes -> Visualization of data via dashboard -> Regular touchpoints to further local deployments -> Combination with traditional KPIs -> Customizability of Dashboards -> Analytical approaches from SkanAI when such capacities are missing on customer side

Like

-> Quantification of ways to optimize processes -> Visualization of data via dashboard -> Regular touchpoints to further local deployments -> Combination with traditional KPIs -> Customizability of Dashboards -> Analytical approaches from SkanAI when such capacities are missing on customer side

Like

-> Quantification of ways to optimize processes -> Visualization of data via dashboard -> Regular touchpoints to further local deployments -> Combination with traditional KPIs -> Customizability of Dashboards -> Analytical approaches from SkanAI when such capacities are missing on customer side

Dislike

Limited options for customization as well as integration. Has scalability issues with complex workflow systems. While it has lots of insights, the functionalities are not that high.

Dislike

Limited options for customization as well as integration. Has scalability issues with complex workflow systems. While it has lots of insights, the functionalities are not that high.

Dislike

Limited options for customization as well as integration. Has scalability issues with complex workflow systems. While it has lots of insights, the functionalities are not that high.