Name: Skype for Business (Legacy)
Rating: 4.2 (7323 reviews)

Overview

Product Information on Skype for Business (Legacy)

Updated 13th October 2025

What is Skype for Business (Legacy)?

Skype for Business is a communication software that integrates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software offers tools for scheduling and conducting virtual meetings, sharing presentations, and collaborating in real time through a unified interface. It supports integration with other productivity software, enabling users to connect from various devices and locations. Skype for Business is designed to facilitate internal and external business communication, streamline meeting management, and improve team collaboration while supporting security and compliance requirements in enterprise environments.

Overall experience with Skype for Business (Legacy)

AUTOMATION ENGINEER

3B - 10B USD, Manufacturing

FAVORABLE

“Reliable Communication but Outdated Interface and Connectivity Issues”

4.0

Jun 3, 2025

It offers reliable communication and collaboration features, its user interface can feel outdated and occasionally less intuitive compared to newer platforms. I was a user of both the private and the business version before it was phased out.

EPOS ANALYST

250M - 500M USD, Retail

CRITICAL

“Skype for Business: A Tool for Enhanced International Communication”

3.0

Dec 19, 2024

We tried Skype for Business and it fared well, it was easy to use and gave us simple and strong access to communicate with a number of our international partners who also use Skype.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Unified Communications as a Service

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Skype for Business (Legacy)

Deciding Factors: Skype for Business (Legacy) Vs. Market Average

Performance of Skype for Business (Legacy) Across Market Features

Skype for Business (Legacy) Likes & Dislikes

it integrates seamlessly with Microsoft Office applications, making it easy to schedule and join meetings directly from outlook.

Easy Access, decent to learn and use

A reliable platform for seamless communication. Easy integration. Simple and clean UI. Features such as call recordings are great. The ability to make normal phone calls is another great feature.

its prone to connectivity issues and sometimes lags during calls which disrupts smooth communication.

Can suffer from a poor connection and call quality more often than I would like, can have freezing issues and slowing down of the person you are speaking to.

There is nothing much to complain about. It serves its purpose well.

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Peer Discussions

Skype for Business (Legacy) Reviews and Ratings

Showing data for 4604 ratings and reviews for Social Software in the Workplace market. View all 7323 ratings and reviews across markets for a complete picture.

4.2

(4604 Ratings)

Rating Distribution

5 Star: 42%
4 Star: 47%
3 Star: 10%
2 Star: 2%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

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AUTOMATION ENGINEER
1B-10B USD
Manufacturing
Review Source
Reliable Communication but Outdated Interface and Connectivity Issues
4.0
Jun 3, 2025
It offers reliable communication and collaboration features, its user interface can feel outdated and occasionally less intuitive compared to newer platforms. I was a user of both the private and the business version before it was phased out.
PROJECT MANAGER/TECHNICAL SUPPORT MANAGE
50M-1B USD
Software
Review Source
Seamless Communication through Skype: A User's Perspective
5.0
Feb 13, 2025
I used Skype for about 3 years and it is a useful business communication platform. It serves its purpose well with features such as messaging, voice calls and file sharing which I felt as extremely useful for communication and team collaboration.
Finance Associate
1B-10B USD
Consumer Goods
Review Source
Easy UI that allows easy and clear communication
5.0
Feb 17, 2025
Easy UI that allows simple and effective communication across the business and also externally
MANAGER, HUMAN RESOURCES
<50M USD
Manufacturing
Review Source
Skype: Enhancing HR Capabilities for Remote Employee Engagement
5.0
Jan 24, 2025
Skype enables HR to host town hall meetings, allowing employees to connect with leadership and ask questions in real-time. Skype allows HR to conduct regular check-ins with remote employees, helping to build relationships and improve employee engagement.
Senior Software Engineer
50M-1B USD
IT Services
Review Source
Enhancing Team Productivity with Skype for Business
4.0
Jan 22, 2025
Skype for Business is a very good communication tool for our company! It helps us connect with team members very easily and quickly. Some features I like are that video and audio calls are super reliable, can share presentations smoothly, easy to use interface for all team members and it also works great for remote work communications.

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