Name: Skype
Rating: 4.4 (919 reviews)

Overview

Product Information on Skype

Updated 13th October 2025

What is Skype?

Skype is a communication software that enables users to make voice and video calls, send instant messages, and share files over the internet. The software supports both one-on-one and group conversations, allowing participants to connect from different geographical locations. It offers features such as screen sharing, voicemail, and real-time translation for calls and messages. Skype is utilized by businesses and individuals to facilitate remote collaboration, reduce communication barriers, and support virtual meetings. The software operates across multiple platforms, including desktop and mobile devices, to provide flexibility and accessibility for its users.

Overall experience with Skype

HEAD OF MARKETING

500M - 1B USD, Services (non-Government)

FAVORABLE

“Skype Becomes Essential Tool for Connecting with Global Clients”

5.0

Feb 4, 2025

I have been using Skype for almost 6 years now and I am very much satisfied with the services provided by them. Reason for me to use skype is its good audio quality when having a stable internet connection, it's cross platform support, Screen sharing and file sharing, and its integration with other Microsoft Apps

WEB DEVELOPER

<50M USD, IT Services

CRITICAL

“Experience with Skype: A Balanced Review of the Communication Tool”

3.0

Jan 9, 2025

Based on my experience with skype, it sits squarely in the middle ground as a communication tool. while it remains functional for basic video call and messaging, there's definitely room for improvement. The platform's greatest strength lies in its familiarity and widespread adoption, particularly among long-term users and business contacts. The interface, though somewhat dated, remains straightforward enough to navigate for essential functions like making calls and sending messages.

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Skype

Performance of Skype Across Market Features

Skype Likes & Dislikes

The thing I like most about Skype is its international calls feature and its affordable calling to landlines and mobile numbers which helps me stay connected to my clients globally. Another stand out feature for me is its accessibility for screen sharing and file transfer. This helps me in staying connected and sharing data with my clients easily. Apart from this, its cross platform availability, End to end encryption and its integration with Microsoft makes it more suitable to use.

The best part of skype for me is its established global network and available cross platform feature. Unfortunately, however, the platform does offer good audio and video quality for individuals, which makes it an ideal platform for group video calls. they also released a real time translation feature for instant messaging, which is especially useful for overcoming language barrier in international between devices and operating systems, enabling users to switch between desktop and mobile platforms.

The screen-sharing feature is the one that I liked the most and found it very useful. The reason behind that was the ease of operation it causes. Due to this feature I can easily view the things on other person's system and even can help my fellow colleagues in troubleshooting any problem that occurs during the process regardless of how far the person is available. As per our desire we can either go for a video call or for an audio one.

Thing i dislike most about Skype is its heavy resource usage and inconsistent performance during group calls. It usually lags or crashes and this issue is mostly faced while using it on older devices. Apart from this, Skype has a huge bandwidth, meaning it requires a strong internet connection for calls and calls usually drop on weak connections. It's also slow to feature updates and lack of innovation has led to a decrease in its popularity, with many users switching to other platforms.

The most significant drawback of skype lies in its inconsistent performance and dated user interface. The platform frequently experiences technical issues, including unexpected disconnections, audio delays and video quality degradation even with stable internet connections. File sharing capabilities are particularly problematic with size limitations and occasional transfer failures that can impede productive collaboration.

Sometimes it's unstable and lags a lot. Everything freezes for a while and then starts again. Due to this issue time gets wasted and the overall planned meeting time is hampered.

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Peer Discussions

Skype Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Services (non-Government)

Review Source

Skype Becomes Essential Tool for Connecting with Global Clients

Head

Gov't/PS/Ed

Education

Skype's Intuitive Interface Makes Communication Seamless

4.0

Skype's interface is intuitive and very easy to navigate. It's available on multiple platforms. We can easily use it without any hassle. As per our needs we can even access it through mobile or desktop. It can be used for one to one calls or for a group meeting. The presentation can be shared among all via the screen sharing feature making it the best method for combined discussion.

Senior Executive

Healthcare and Biotech

Skype Ensures Collaboration Ease with Multiple Useful Features

Feb 3, 2025

Skype is the best communication platform with advantages. It is accessible across many platforms and offers clear video and audio calls for personal and professional usage. Group calls, screen sharing and text messaging features are also beneficial for collaboration.

IT SERVICES ASSOCIATE

IT Services

Transform your business communication with Microsoft Skype

Jan 30, 2025

My experience with Microsoft Skype has been great. I use it for my day-to day life. It supports various platforms like Windows, Android, IOS, Mac, etc. We use it for our weekly meetings. You can also make video calls and group chats with participants. What I like most is its translator that is very useful to translate from one language to another. It has advanced features like voicemail and call forwarding as well. It is one of the best communication and collaboration tools I have come across.

TEAM LEADER

Skype

Feb 10, 2025

Skype provides communication between the users through audio and video calls worldwide and also allows to make free voice and video calls etc