Name: SOTI ONE Platform
Rating: 4.3 (138 reviews)

Overview

Product Information on SOTI ONE Platform

Updated 13th October 2025

What is SOTI ONE Platform?

SOTI ONE Platform is a software designed to facilitate the management and security of mobile devices and endpoints across various operating systems. The software enables organizations to streamline the deployment, monitoring, and troubleshooting of connected devices, applications, and data. It offers features for device management, mobility administration, remote support, and application lifecycle management. Through integrated modules, the software aids in reducing downtime and optimizing device performance while providing visibility into device usage and compliance. SOTI ONE Platform addresses business needs related to operational efficiency and risk mitigation, allowing organizations to manage their mobile and IoT environments from a unified interface.

Overall experience with SOTI ONE Platform

Product Specialist

500M - 1B USD, Transportation

FAVORABLE

“The Power and Limitations of the Folder Concept Tool”

4.0

Apr 10, 2025

Powerful tool. Good features. Mixed Reliability. Ok Support.

EUC SUPPORT ANALYST

50M - 250M USD, Real Estate

CRITICAL

“Easy to use MDM solution”

3.0

Dec 9, 2023

A great cost effective MDM solution for managing mobile devices and laptops.

About Company

Company Description

SOTI specializes in providing global enterprise software solutions, distinctly exceeding the capabilities of traditional MDM/EMM/UEM systems. It emphasizes enhancing organizations' mobile operations effectiveness. For more than a quarter-century, SOTI has sustained a distinct position in the mobile management industry through its innovations. This expertise is encapsulated in the SOTI ONE Platform, a software that optimizes the use of various electronic devices such as smartphones, tablets, wearables, and more. It also aids enterprises in the rapid development of mobile applications aimed at digitizing paper-based procedures and offers management solutions for enterprise-grade printers.

Company Details

Company type

Private

Year Founded

1995

Head office location

Mississauga, Canada

Number of employees

1001 - 5000

Website

http://www.soti.net

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Key Insights

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Reviewer Insights for: SOTI ONE Platform

Performance of SOTI ONE Platform Across Market Features

SOTI ONE Platform Likes & Dislikes

Folder concept for layering profile configurations.

Very easy to use. Once feature which is great is the ability to remote onto mobile and tablet devices to easily support end-users. The ability to also copy files is great.

The maturity and stability of the 2024 version is solid enough to support over 100K devices. The GUI of the 2024 version and it's search feature feel next-gen and refined. Soti, the manufacturer of the application, is a well established business in Canada and has offices all around the world.

Connectivity issues that Support has been unable to resolve.

Pricing is a little expensive and the reporting tools need some work, quite complicated to use and slow. The product is getting quite outdated to other products on the market.

Obviously after using the product for 10 years we encountered a few downsides. Most annoying one would be the support, it is OK. You get level 1 included by default. The agents are nice and friendly but hard to reach. Forget support outside of business hours. You can level up with enterprise support but the pricing for larger customers is just unreal. Soti needs to address this. Next con would Soti super high turnover rate, it is super hard and almost impossible to build a strong contact foundation at Soti.

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Peer Discussions

SOTI ONE Platform Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Transportation

Review Source

The Power and Limitations of the Folder Concept Tool

System Administrator

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Our company has been using Mobicontrol for over 10 years. We started our journey on version 12.0 and are now running version 2024. We have a large number of connected devices (many, many thousands). Mobicontrol helps us update, maintain, deploy and support our endpoints remotely. Overall, I must say we are pretty happy with our experience. Mobicontrol gets the job done, scales well and is reliable.

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Oct 30, 2024

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CUSTOMER SERVICE & SUPPORT ASSOCIATE

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Exploring MobiControl: Centralized Solution for Device Management

Sep 18, 2024

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IT Associate

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Exploring the Versatility of Remote Access Technology

Aug 14, 2024

I have been using this tool to control and manage Factory mobile clients, tool is very easy to learn and use