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  3. SS&C Blue Prism Enterprise AI
Logo of SS&C Blue Prism Enterprise AI

SS&C Blue Prism Enterprise AI

bySS&C Blue Prism
in Business Orchestration and Automation Technologies
4.1

Overview

Product Information on SS&C Blue Prism Enterprise AI

Updated 13th October 2025

What is SS&C Blue Prism Enterprise AI?

SS&C Blue Prism Enterprise AI is a software that provides robotic process automation capabilities for organizations seeking to automate repetitive, rule-based tasks across various business functions. The software utilizes artificial intelligence and machine learning to enable the creation, deployment, and management of software robots that can interact with digital systems and data in a consistent and scalable way. It offers features such as process modeling, orchestration, exception handling, and integration with a range of enterprise applications and data sources. By automating manual tasks, the software addresses the challenge of operational efficiency, reduces the likelihood of human error, and supports the allocation of human resources to more strategic activities.

SS&C Blue Prism Enterprise AI Pricing

SS&C Blue Prism Enterprise AI software uses a subscription-based pricing model with tiered options based on the number of digital workers and required features. The software’s pricing varies according to deployment type, user count, and enterprise needs, offering flexible packages tailored for scalability and integration capacity. Licensing typically involves annual agreements with additional costs for advanced automation capabilities and support services.

Overall experience with SS&C Blue Prism Enterprise AI

Operational Automation Manager
50M - 250M USD, Energy and Utilities
FAVORABLE

“Clear Communication And Valuable Partnership Highlighted With Mixed Speed Of Updates”

4.0
Sep 16, 2025
Our overall experience with Blue Prism has been positive, account management and meeting cadence fits perfectly with us. The team consistently demonstrates professionalism, clear communication and a strong commitment to quality. We highly value their support and look forward to continuing the partnership
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 22nd March 2024

SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value. SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2001
Head office location
Warrington, U.K.
Website
https://blueprism.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About SS&C Blue Prism Enterprise AI
Reviewer Insights for: SS&C Blue Prism Enterprise AI

SS&C Blue Prism Enterprise AI Likes & Dislikes

Like

ease of use and the BP uni

Like

The core RPA capabilities are robust and scalable. You can automate any kind of business process by connecting AI Services or other supporting functionalities.

Like

Application stability and service support provided by the vendor.

Dislike

It's probably more personal for us as I think it's moving too fast for some companies to keep up with. Sometimes it's hard to find your feet with Blue Prism support and many of the documents online are for technology bodies

Dislike

Compared to other RPA platforms, Blue Prism has limited built-in AI capabilities. There is some room for improvement. Additionally, the Hosting Setup of the old BP Enterprise Software is complex.

Dislike

The organization is slow to rollout the latest technological changes as compared to their peers.

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Peer Discussions

SS&C Blue Prism Enterprise AI Reviews and Ratings

4.1

(9 Ratings)

Rating Distribution

5 Star
11%
4 Star
89%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

3.8

Service & Support

4.1

Product Capabilities

3.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Operational Automation Manager
    50M-1B USD
    Energy and Utilities
    Review Source

    Clear Communication And Valuable Partnership Highlighted With Mixed Speed Of Updates

    4.0
    Sep 16, 2025
    Our overall experience with Blue Prism has been positive, account management and meeting cadence fits perfectly with us. The team consistently demonstrates professionalism, clear communication and a strong commitment to quality. We highly value their support and look forward to continuing the partnership
  • Product Owner Robotics
    1B-10B USD
    Energy and Utilities
    Review Source

    Integration Strengths Offset by Setup Complexity and Need for Modern Architecture

    4.0
    Sep 19, 2025
    Personal contacts with the Customer Excellence Team and the organization of the Community Events are always professional. However, the architecture of the product urgently needs to be modernized.
  • Head
    <50M USD
    Banking
    Review Source

    Reliable for Financial Institutions but Lags in Adopting New Technology Quickly

    4.0
    Feb 1, 2026
    It is a good and stable application for financial institutions.
  • Operations Manager
    1B-10B USD
    Banking
    Review Source

    We are big fans but more can be done with the product

    4.0
    Nov 6, 2025
    Overall we are very happy using Blue Prism products, they have helped us save a significant amount of operational costs.
  • Intelligent Automation Director
    10B+ USD
    Banking
    Review Source

    Governance Features Satisfy Needs but Analytics and Support Remain Areas for Growth

    4.0
    Aug 4, 2025
    Vendor is always available to help. Support experience will vary everytime we open an incident. Roadmap is good, but time to deliver new features could be faster.
Showing Result 1-5 of 10

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