Overview
Product Information on Sterling
What is Sterling?
Sterling Pricing
Overall experience with Sterling
“Fast Background checks”
“Quick look at sterling”
About Company
Company Description
Sterling is a technology-enabled service provider specializing in background and identity verification. The focus is on fostering a culture of trust and safety for multiple businesses across various industries. As an international operating entity, during the year ending December 31, 2022, Sterling has facilitated more than 110 million searches.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Sterling
Performance of Sterling Across Market Features
Sterling Likes & Dislikes
Ease of use , Fast and accurate verifications and Reminder alerts to notify details through emails
thorough check of criminal records as well, team of professionals
Their user friendly platform and their support team is great! It's very easy to get my job done when I know how to do it, and with them it was really easy to understand.
Customer service can be unresponsive sometimes.
Cost higher for extensive checks
Sometimes the return times can be a bit slower than expected, however I'm fully aware that in some cases this is completely out of their control as they can't get some of the information right away if 3rd parties are required to provide the information.
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Sterling Reviews and Ratings
- ANALYTICS MANAGER50M-1B USDMiscellaneousReview Source
Fast Background checks
Sterling has helped us with comprehensive background and identity services to make faster and safer hiring decisions involving pre-employment screening, onboarding services, criminal background checks and more. Earlier background checks would take weeks to complete but with Sterling it is possible to do so in a few days. - SR. HUMAN RESOURCES GENERALISTGov't/PS/EdEducationReview Source
Ease of Use and Responsive Support: A Review of Sterling's Services
Sterling has been a reliable provider for professional background checks on potential new hires, which is a crucial part of the hiring process. The platform itself is very user friendly and intuitive which makes it very easy to submit requests. I've mostly used it for reference and professional background checks more than criminal background checks. Their customer support has always been great, very quick and responsive to address and resolve any issues I've had. - FINANCE ASSOCIATE50M-1B USDFinance (non-banking)Review Source
Quick look at sterling
comprehensive and all in one place verification for candidates, aligning with the goals of the organization - Cyber Security Administrator1B-10B USDConstructionReview Source
Lacks good customer service follow up.
The console is easy to use once you find your way around but we did not really get any initial training on it. The customer service and follow up after the sale was not good. we have gone through several account reps. some were very helpful and some were not. they never have contacted us to let us know when they change our account reps either so there's been times we are trying to get ahold of our rep only to find out they are no longer our rep - VP50M-1B USDMediaReview Source
Great background check software - easy to use and would use again
simple/easy to use interface/UI great onboarding and training