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Logo of SuiteCRM

SuiteCRM

bySalesAgility
in Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
4.9

Overview

Product Information on SuiteCRM

Updated 13th October 2025

What is SuiteCRM?

SuiteCRM is a customer relationship management software that provides tools for managing sales, marketing, and customer support processes. The software offers functionalities such as contact and account management, opportunity tracking, workflow automation, case management, and campaign management. It supports task and calendar management, document storage, and reporting to help organizations streamline business processes and improve relationship management. SuiteCRM aims to address the need for a unified platform to track interactions with customers and prospects, manage sales pipelines, and automate business processes within a single system.

SuiteCRM Pricing

SuiteCRM software follows an open source pricing model, allowing users to download and use the core software without a license fee. Additional paid services, such as support, hosting, and custom development, are offered separately under various subscription or project-based pricing structures.

Overall experience with SuiteCRM

Chief Technology Officer
<50M USD, Software
FAVORABLE

“Analyzing Product's Strength in Extensibility and API Object Coverage”

5.0
Oct 8, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top SuiteCRM Alternatives

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1. Salesforce Sales Cloud
4.4
(1935 Ratings)
Logo of Insightly CRM
2. Insightly CRM
4.2
(722 Ratings)
Logo of Microsoft Dynamics 365 Sales
3. Microsoft Dynamics 365 Sales
4.4
(563 Ratings)
View All Alternatives

About Company

Company Description

Updated 6th March 2025

SalesAgility focuses on CRM (Customer Relationship Management) development and consulting services, primarily revolving around SuiteCRM. This Open Source CRM software, built and maintained by SalesAgility, can serve as an alternative to other software such as Salesforce, SAP, Microsoft Dynamics, and Oracle. The company operates by a commitment to its Open Source philosophy, meaning all its programs and extensions fall under Open Source licenses (AGPL3), allowing for their free deployment, distribution, and modification. SalesAgility engages with clients of various sizes and business types across the globe to provide customized SuiteCRM projects that align with their business practices and operational needs. The company is ISO 9001 and ISO 27001 certified.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2005
Head office location
Stirling, United Kingdom
Number of employees
11 - 50
Website
http://www.salesagility.com

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Peer Discussions

SuiteCRM Reviews and Ratings

4.9

(4 Ratings)

Rating Distribution

5 Star
75%
4 Star
25%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Chief Technology Officer
    <50M USD
    Software
    Review Source

    Analyzing Product's Strength in Extensibility and API Object Coverage

    5.0
    Oct 8, 2024
    The extensibility of this product is amazing, and it is open source, so you can see and modify anything in the product
  • Chief Technology Officer
    <50M USD
    Software
    Review Source

    Analyzing Product's Strength in Extensibility and API Object Coverage

    5.0
    Oct 8, 2024
    The extensibility of this product is amazing, and it is open source, so you can see and modify anything in the product
  • Read All 4 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
  • Magic Quadrant for Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
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Reviewer Insights for: SuiteCRM
Performance of SuiteCRM Across Market Features

SuiteCRM Likes & Dislikes

Like

Open Source, can extended with point and click or with code, APIs cover all objects

Like

Open Source, can extended with point and click or with code, APIs cover all objects

Like

Open Source, can extended with point and click or with code, APIs cover all objects