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  3. SurveyMonkey Enterprise
Logo of SurveyMonkey Enterprise

SurveyMonkey Enterprise

bySurveyMonkey
in Voice of the Customer Platforms
4.3

Overview

Product Information on SurveyMonkey Enterprise

Updated 1st September 2022

What is SurveyMonkey Enterprise?

SurveyMonkey Enterprise is an AI-powered feedback management platform that - provides an intuitive experience for admins, end users, and survey respondents - integrates with 150+ business-critical applications - delivers speed-to-insights to accelerate and maximize ROI. Confidently gather actionable feedback to significantly impact all areas of your business with key insights that - elevate CX to boost satisfaction and retention - develop a high performing workforce by increasing employee engagement and well-being -fuel business growth with optimized marketing performance & agile market research. Features enterprise-grade administrative, collaboration, and security capabilities including SSO support, centralized admin dashboards, global settings, workgroups, and compliance features (HIPAA, GDPR) to ensure scalability across your org. Includes pre-written templates and advanced question and surveying capabilities to make feedback core to your business with data-driven decisions.

SurveyMonkey Enterprise Pricing

SurveyMonkey Enterprise seat plans fit every organization. - Casual Users get shared templates, themes and libraries to ensure the ability to standardize the look and feel of an organization’s surveys. Additional benefits include features relevant for the entire enterprise such as security and compliance, global settings and some collaboration features. - Power Users get the above and even more advanced features with optional collectors, integrations, data privacy, and premium support.

SurveyMonkey Enterprise Product Images

Admin Controls
Admin Controls
AI-Assisted Creation
AI-Assisted Creation
My Surveys
My Surveys

Overall experience with SurveyMonkey Enterprise

Group Product Manager
10B - 30B USD, Software
FAVORABLE

“Gathering Client Sentiments and Validating Product Ideas With Quick User Insights”

5.0
Mar 31, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Operations Associate
<50M USD, Miscellaneous
CRITICAL

“SurveyMonkey Offers Analytics but Restricts Features on Free Plan Limitations”

3.0
Feb 25, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 28th January 2026

SurveyMonkey is a global provider of online survey and form solutions. The main goal is to provide people and organizations with fast, valuable feedback, enabling quicker and more confident decision-making processes. Through an intuitive feedback management platform, it connects millions of users around the globe, leveraging real-time, AI-powered insights for impactful decisions. The company helps in generating answers to millions of questions daily, supporting the growth, customer satisfaction, and market competitiveness of individuals and organizations. The company's overall vision is to enhance human experiences by amplifying individual voices.

Company Details

Updated 28th January 2026
Year Founded
1999
Head office location
San Mateo, United States
Number of employees
1001 - 5000
Website
https://www.surveymonkey.com/?utm_source=socialteam&utm_medium=social

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

SurveyMonkey Enterprise Reviews and Ratings

4.3

(81 Ratings)

Rating Distribution

5 Star
51%
4 Star
38%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Group Product Manager
    10B+ USD
    Software
    Review Source

    Gathering Client Sentiments and Validating Product Ideas With Quick User Insights

    5.0
    Mar 31, 2026
    The tool is helpful in my work. I use it to gather the client's sentiments. It helps in finding what customers expect from our product and in turn helps in building right products. It is used by our team member in product group in other modules too when quick insights need to be captured directly from the actual users of our product. Helps ensure our thoughts are validated from users before we move ahead and build features.
  • Group Product Manager
    10B+ USD
    Software
    Review Source

    Gathering Client Sentiments and Validating Product Ideas With Quick User Insights

    5.0
    Mar 31, 2026
    The tool is helpful in my work. I use it to gather the client's sentiments. It helps in finding what customers expect from our product and in turn helps in building right products. It is used by our team member in product group in other modules too when quick insights need to be captured directly from the actual users of our product. Helps ensure our thoughts are validated from users before we move ahead and build features.
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User Sentiment About SurveyMonkey Enterprise
Reviewer Insights for: SurveyMonkey Enterprise
Deciding Factors: SurveyMonkey Enterprise Vs. Market Average
Performance of SurveyMonkey Enterprise Across Market Features

SurveyMonkey Enterprise Likes & Dislikes

Like

I like bringing next questions based on answer given by user to the previous question. I like being able to share the link for users to complete the survey directly from their mobiles. Also like the ability to export finding in the form of a presentable dashboards.

Like

I like bringing next questions based on answer given by user to the previous question. I like being able to share the link for users to complete the survey directly from their mobiles. Also like the ability to export finding in the form of a presentable dashboards.

Like

I like bringing next questions based on answer given by user to the previous question. I like being able to share the link for users to complete the survey directly from their mobiles. Also like the ability to export finding in the form of a presentable dashboards.

Dislike

There aren't many customization options for the forms too make them look aesthetically pleasing or match your own branding. The paid plans are also quite expensive. The features that are excluded on the free plans make it unfunctional in some ways since you can't save your past surveys or ask many questions in one survey.

Dislike

There aren't many customization options for the forms too make them look aesthetically pleasing or match your own branding. The paid plans are also quite expensive. The features that are excluded on the free plans make it unfunctional in some ways since you can't save your past surveys or ask many questions in one survey.

Dislike

There aren't many customization options for the forms too make them look aesthetically pleasing or match your own branding. The paid plans are also quite expensive. The features that are excluded on the free plans make it unfunctional in some ways since you can't save your past surveys or ask many questions in one survey.