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  1. Home
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  3. SurveyMonkey Enterprise
Logo of SurveyMonkey Enterprise

SurveyMonkey Enterprise

bySurveyMonkey
in Voice of the Customer Platforms
4.3

Overview

Product Information on SurveyMonkey Enterprise

Updated 1st September 2022

What is SurveyMonkey Enterprise?

SurveyMonkey Enterprise is an AI-powered feedback management platform that - provides an intuitive experience for admins, end users, and survey respondents - integrates with 150+ business-critical applications - delivers speed-to-insights to accelerate and maximize ROI. Confidently gather actionable feedback to significantly impact all areas of your business with key insights that - elevate CX to boost satisfaction and retention - develop a high performing workforce by increasing employee engagement and well-being -fuel business growth with optimized marketing performance & agile market research. Features enterprise-grade administrative, collaboration, and security capabilities including SSO support, centralized admin dashboards, global settings, workgroups, and compliance features (HIPAA, GDPR) to ensure scalability across your org. Includes pre-written templates and advanced question and surveying capabilities to make feedback core to your business with data-driven decisions.

SurveyMonkey Enterprise Pricing

SurveyMonkey Enterprise seat plans fit every organization. - Casual Users get shared templates, themes and libraries to ensure the ability to standardize the look and feel of an organization’s surveys. Additional benefits include features relevant for the entire enterprise such as security and compliance, global settings and some collaboration features. - Power Users get the above and even more advanced features with optional collectors, integrations, data privacy, and premium support.

SurveyMonkey Enterprise Product Images

Admin Controls
Admin Controls
AI-Assisted Creation
AI-Assisted Creation
My Surveys
My Surveys

Overall experience with SurveyMonkey Enterprise

People & Culture Specialist
50M - 250M USD, IT Services
FAVORABLE

“SurveyMonkey Simplifies Data Collection and Offers Simple Survey Creation”

5.0
Feb 12, 2026
SurveyMonkey is a great product that makes sending and receiving surveys simple. The platform has all of the options you might need to send a survey with different question types, anonymous survey options, and even allows you to edit the link to receive responses so that it includes wording that makes sense for you.
Operations Associate
<50M USD, Miscellaneous
CRITICAL

“SurveyMonkey Offers Analytics but Restricts Features on Free Plan Limitations”

3.0
Feb 25, 2026
SurveyMonkey provides a simple way to gather feedback easily, and provides analytics in the information I get so I don't need to analyze it myself. It has helped me spot areas for improvement with my programs/services easily.

About Company

Company Description

Updated 28th January 2026

SurveyMonkey is a global provider of online survey and form solutions. The main goal is to provide people and organizations with fast, valuable feedback, enabling quicker and more confident decision-making processes. Through an intuitive feedback management platform, it connects millions of users around the globe, leveraging real-time, AI-powered insights for impactful decisions. The company helps in generating answers to millions of questions daily, supporting the growth, customer satisfaction, and market competitiveness of individuals and organizations. The company's overall vision is to enhance human experiences by amplifying individual voices.

Company Details

Updated 28th January 2026
Year Founded
1999
Head office location
San Mateo, United States
Number of employees
1001 - 5000
Website
https://www.surveymonkey.com/?utm_source=socialteam&utm_medium=social

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SurveyMonkey Enterprise
Deciding Factors: SurveyMonkey Enterprise Vs. Market Average
Performance of SurveyMonkey Enterprise Across Market Features

SurveyMonkey Enterprise Likes & Dislikes

Like

1. The customization of the link option 2. The different types of questions I can ask 3. The simplicity of using the website 4. It compiles data in a way that makes it easy to digest 5. Even the name of the product is fun.

Like

I appreciate how user friendly it is to set up forms since you can drag and drop in any element you would like in your survey. There is a good variety of options for question types such as multiple choice or sliding scale. The analytics that are automatically generating are great for getting insights and summaries about your feedback quickly.

Like

Easy to use, great anonymity, and great support from customer service. As an employee, I feel comfortable and confident that I can be truthful on company surveys and that my identity will remain hidden.

Dislike

I love Surveymonkey and really don't have any dislikes. If I had to list some areas of improvement they might be: 1. Advanced features can feel hidden or hard to find 2. Reporting customization could be more flexible 3. They could offer pricing scalability for growing teams

Dislike

There aren't many customization options for the forms too make them look aesthetically pleasing or match your own branding. The paid plans are also quite expensive. The features that are excluded on the free plans make it unfunctional in some ways since you can't save your past surveys or ask many questions in one survey.

Dislike

There is nothing I dislike about this product as I have had positive experiences while using it.

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Peer Discussions

SurveyMonkey Enterprise Reviews and Ratings

4.3

(76 Ratings)

Rating Distribution

5 Star
50%
4 Star
38%
3 Star
12%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Operations Associate
    <50M USD
    Miscellaneous
    Review Source

    SurveyMonkey Offers Analytics but Restricts Features on Free Plan Limitations

    3.0
    Feb 25, 2026
    SurveyMonkey provides a simple way to gather feedback easily, and provides analytics in the information I get so I don't need to analyze it myself. It has helped me spot areas for improvement with my programs/services easily.
  • People & Culture Specialist
    50M-1B USD
    IT Services
    Review Source

    SurveyMonkey Simplifies Data Collection and Offers Simple Survey Creation

    5.0
    Feb 12, 2026
    SurveyMonkey is a great product that makes sending and receiving surveys simple. The platform has all of the options you might need to send a survey with different question types, anonymous survey options, and even allows you to edit the link to receive responses so that it includes wording that makes sense for you.
  • DIRECTOR OF IT SERVICES
    1B-10B USD
    Manufacturing
    Review Source

    Survey Tools Simplify Needs Analysis But Lack Broad LMS Integration Capabilities

    3.0
    Aug 19, 2025
    A great way to establish a multimodal pulse on learning development. Allows you to conduct comprehensive training needs analysis, pulse surveys, session reviews, and more, all of which I have experience using SurveyMonkey fo pre and post session surveys were pretty straightforward to create and share. You can also utitlize integrations to have surveys sent automatically upon completion of online courses/sessions which is also handy.
  • CSM
    50M-1B USD
    Software
    Review Source

    Great survey tool for all to use

    5.0
    Nov 17, 2025
    SurveyMonkey is an amazing tool used to gather feedback. It has been an exceptional product in helping me obtain feedback from the customers I support. Additionally, my company uses it to gather employee feedback so I have had many interactions and interface with this product.
  • Digital Marketing Coordinator
    50M-1B USD
    Manufacturing
    Review Source

    Price Transparency and Ease Highlighted

    4.0
    Feb 2, 2026
    I appreciate the level of customization of the surveys, as well as the easiness of use. It's quite intuitive and allows for creating rather complex survey flows in a short time.
...
Showing Result 1-5 of 76

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