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  1. Home
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  3. Symphony Messaging
Logo of Symphony Messaging

Symphony Messaging

bySymphony Communication Services
in Workstream Collaboration
4.1

Overview

Product Information on Symphony Messaging

Updated 14th October 2025

What is Symphony Messaging?

Symphony Messaging is the modern workplace messaging solution. The secure and compliance-enabling messaging is platform built for global finance. Federation empowers omnichannel messaging on clients’ preferred channels - from Symphony Messaging to WhatsApp, SMS, WeChat, LINE, Microsoft Teams & mobile voice. Omnichannel workplace & client messaging improves client engagement, whilst Federation meets compliance and security requirements. Leveraging open APIs, Symphony Messaging enables powerful interoperability with the tools most frequently used by financial services professionals. Symphony Messaging is purpose-built for stability, security and resilience.

Symphony Messaging Pricing

Symphony Messaging software uses a tiered subscription-based pricing model, offering plans that vary according to user requirements such as enterprise-level needs, compliance features, and integration capabilities. Pricing is structured per user per month with options for add-ons and advanced security configurations for regulated industries.

Symphony Messaging Product Images

Messaging - Mobile & Desktop
Messaging - Mobile & Desktop
Symphony Messaging & WhatsApp
Symphony Messaging & WhatsApp
Messaging - DCGA Archiving
Messaging - DCGA Archiving

Overall experience with Symphony Messaging

Investment Banking Analyst
30B + USD, Banking
FAVORABLE

“Great Product!”

4.0
Dec 29, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
FELLOW
50M - 250M USD, Services (non-Government)
CRITICAL

“Symphony: A great collaborative software”

3.0
Oct 17, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 16th September 2025

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with the stringent security and compliance requirements of the financial industry. The desktop and mobile app enables flexible working. The Cloud9 trader voice product connects traders and trader-adjacent teams. The wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Company Details

Updated 14th October 2025
Company type
Private
Year Founded
2014
Head office location
New York, United States
Website
https://symphony.com

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Key Insights

Top Symphony Messaging Alternatives

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Peer Discussions

Symphony Messaging Reviews and Ratings

4.1

(18 Ratings)

Rating Distribution

5 Star
33%
4 Star
44%
3 Star
22%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Investment Banking Analyst
    10B+ USD
    Banking
    Review Source

    Great Product!

    4.0
    Dec 29, 2023
    Still learning about the product and its full functionality but appears to be very useful
  • Investment Banking Analyst
    10B+ USD
    Banking
    Review Source

    Great Product!

    4.0
    Dec 29, 2023
    Still learning about the product and its full functionality but appears to be very useful
  • Read All 18 Reviews

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Recommended Gartner Insights

  • Market Guide for Workstream Collaboration
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Symphony Messaging Likes & Dislikes

Like

I like how functional the product is and all of the abilities

Like

I like how functional the product is and all of the abilities

Like

I like how functional the product is and all of the abilities

Dislike

1. It crashes occasionally which sometime hampers the work. 2.At least for my company we are not having the feature of mobile calls. 3. Costly compare to others softwares in the market.

Dislike

1. It crashes occasionally which sometime hampers the work. 2.At least for my company we are not having the feature of mobile calls. 3. Costly compare to others softwares in the market.

Dislike

1. It crashes occasionally which sometime hampers the work. 2.At least for my company we are not having the feature of mobile calls. 3. Costly compare to others softwares in the market.

A Snapshot of What Matters - Based on Validated User Reviews

Performance of Symphony Messaging Across Market Features
Reviewer Insights for: Symphony Messaging