• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. symplr Clinical Communications
Logo of symplr Clinical Communications

symplr Clinical Communications

bysymplr
in Clinical Communication and Collaboration
4.4

Overview

Product Information on symplr Clinical Communications

Updated 13th October 2025

What is symplr Clinical Communications?

symplr Clinical Communications is a software designed to facilitate secure and streamlined communication among healthcare professionals within clinical settings. The software supports real-time messaging, alerts, and collaboration features that aim to improve coordination and information flow across care teams. It integrates with existing workflows and electronic health record systems to enable efficient exchange of patient data, reduce response times, and help address gaps in communication that may affect the delivery of care. The software is intended to assist healthcare organizations in managing clinical communications to enhance staff connectivity and support informed decision making.

symplr Clinical Communications Pricing

symplr Clinical Communications software follows a subscription-based pricing model, where fees are typically determined by the number of users or hospital beds and the set of features required. Additional customization and integration options can affect overall pricing, which may be offered as tiered packages depending on the scale and complexity of the organization’s needs.

Overall experience with symplr Clinical Communications

50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Productive application.”

5.0
Oct 20, 2023
Great and Productive application. I really like the messaging features and call scheduling features that you can able to schedule when you have time. We will get the notification as well that at that time your call is schedule.So it helps in time management as well.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 24th March 2025

Symplr is a company primarily focused on simplifying complex healthcare operations. The firm designs and develops the required tools to successfully deploy and streamline healthcare operations. Symplr aims to work collaboratively with healthcare providers to generate strategies that not only adapt to the changing medical landscape but also take advantage of staff and technology to maximize efficiency and productivity. With over 30 years of existence, Symplr has earned a reputation for enhancing healthcare operations with its variety of cloud-based solutions. These solutions include provider data management, workforce management, and compliance, quality, safety, and contract supplier and spend management tools. These technologies are specifically designed to alleviate administrative burdens, allowing health practitioners to focus more on providing top-tier patient care.

Company Details

Updated 29th April 2025
Company type
Private
Head office location
Houston, United States
Number of employees
1001 - 5000
Website
http://www.symplr.com

Do You Manage Peer Insights at symplr?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: symplr Clinical Communications
Performance of symplr Clinical Communications Across Market Features

symplr Clinical Communications Likes & Dislikes

Like

Messaging and Call scheduling feature.

Like

The product is very user friendly and easy to train. If you can send a text message on a phone or an email on the computer, you can us this program.

Like

Ease of use for providers Building on-call schedules with our Amion schedules Administration and reporting features

Dislike

Right now I did not face any problem with this application.

Dislike

In the reports, I would like to be able to see the number of messages per team. In the Admin Portal, when adding individuals to a team, it would be nice to sort those already on the team by name of date. Having a search function on the message page on the web platform to quickly find messages.

Dislike

Reliability seems to have declined somewhat with the transition to symplr. It's not that it's unreliable, but I have seen an increase in unplanned downtime.

Top symplr Clinical Communications Alternatives

Logo of OnPage
1. OnPage
4.6
(14 Ratings)
Logo of Epic
2. Epic
4.6
(7 Ratings)
Logo of MH-Cure
3. MH-Cure
4.8
(6 Ratings)
View All Alternatives

Peer Discussions

symplr Clinical Communications Reviews and Ratings

4.4

(5 Ratings)

Rating Distribution

5 Star
20%
4 Star
80%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • 50M-1B USD
    Healthcare and Biotech
    Review Source

    Productive application.

    5.0
    Oct 20, 2023
    Great and Productive application. I really like the messaging features and call scheduling features that you can able to schedule when you have time. We will get the notification as well that at that time your call is schedule.So it helps in time management as well.
  • Clinical Informatics Training Specialist
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Symplr Clinical Communication creates a user friendly approach to quick communication.

    4.0
    Jan 9, 2023
    They are always very responsive and helpful. I love how when I call or email, I generally know the names of those that I am working with, as I have worked with them in the past. I would like to see a little bio sent out Introducing new members of the Halo or Clinical Communication team. This would help me to know who I am talking with and working with.
  • Data and Analytics Director
    <50M USD
    Healthcare and Biotech
    Review Source

    Symplr clinical communications helps our providers stay in touch from diverse locations

    4.0
    Jan 3, 2023
    Symplr (formerly doc Halo) has been an important part of our provider communication process. We are a telemedicine company with providers working in a distributed model (not in a central location), so reliable and convenient communication is a must for us.
  • CNIO
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Excellent secure messaging platform - needs some further development for other use cases

    4.0
    Jan 3, 2023
    Very supportive with implementation and performance data. Slow to react to cybersecurity prep and threats as they moved to Symplr - not clear to them how integrated this communication becomes for clinicians and the safety impacts of downtimes. Improving their response but still slow. Recent downtimes are more frequent
  • Senior Designer
    <50M USD
    Healthcare and Biotech
    Review Source

    Nice product which used for communication and consultation

    4.0
    Dec 4, 2019
    The product is so useful for consulting patients and their examination. Our system can provide us to message with our consultants. Sometimes there may be connection errors but generally we easily use it because sending radyology images, taking notes and writing consultations. There must be some improvements such as asking cases to other doctors from other countries and making international communication. Our system using the product just for our needings and adapted for our hospital only. It is called "Farabi Doktor" and it is the adaptation version of this product to our system database. I know the creators trying to do better always and in the future i know it will be one of the best products in this area.
Showing Result 1-5 of 5

Recommended Gartner Research

  • Critical Capabilities for Clinical Communication and Collaboration
  • Magic Quadrant for Clinical Communication and Collaboration

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.