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  3. Synup
Logo of Synup

Synup

bySynup
in Online Reputation Management Software
3.3

Overview

Product Information on Synup

Updated 13th October 2025

What is Synup?

Synup is a software designed to assist businesses in managing their digital presence across multiple platforms. The software enables users to control and update business information such as location data, hours, and contact details on various directories, search engines, and review sites. Synup offers features for monitoring online reviews, analyzing performance metrics, and generating reports to help businesses track customer engagement and reputation. The software addresses the challenge of maintaining consistent and accurate business listings and streamlines workflows related to location management and review response. It also provides tools for tracking local search rankings and visibility, offering a centralized dashboard for managing and optimizing digital profiles.

Synup Pricing

Synup software uses a subscription-based pricing model, typically structured around monthly or annual payments. The pricing varies depending on the number of locations managed, with tiered plans designed for businesses of different sizes. The software includes features for listing management, reputation monitoring, and analytics, with additional services potentially incurring extra fees based on usage or scale.

Overall experience with Synup

Senior Contact Center Manager
<50M USD, Finance (non-banking)
FAVORABLE

“Synup is a software that offers a complete marketing tools online”

4.0
Jun 1, 2023
Synup is a software that offers a complete online tool set for marketing.
advisor
<50M USD, Transportation
CRITICAL

“Easy to use software”

3.0
Apr 2, 2024
Good overall experience but not the best was easy to implement but didn't always match our needs

About Company

Company Description

Updated 7th December 2023

Synup is a tool providing location intelligence, specifically targeted towards enterprises engaging in local marketing, discovery, and interaction. Both businesses and agencies can utilize Synup for gaining online listing facilities, monitoring the state of their online reputation, generating business reviews, and keeping track of search engine analytics. Over time, Synup has been utilised by marketers and business operators for managing over a million business locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2014
Head office location
New York, United States
Number of employees
201 - 500
Website
http://www.synup.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Synup
Performance of Synup Across Market Features

Synup Likes & Dislikes

Like

It lets the business owners followup on the customer's comments Shows all the comments from many review sites in one place Reports on local searches and listing management

Like

User friendly interface that makes it easy to administer excellent support and responsiveness Integrated Analytics

Dislike

Customer support is a little slow The price is expensive The interface is a little slow and the interface is not appealing

Dislike

Limited ability to customize Limited abilities to proctor as we needed

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Peer Discussions

Synup Reviews and Ratings

3.3

(2 Ratings)

Rating Distribution

5 Star
0%
4 Star
50%
3 Star
50%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

3.5

Service & Support

4.0

Product Capabilities

3.5

Filter Reviews
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  • advisor
    <50M USD
    Transportation
    Review Source

    Easy to use software

    3.0
    Apr 2, 2024
    Good overall experience but not the best was easy to implement but didn't always match our needs
  • Senior Contact Center Manager
    <50M USD
    Finance (non-banking)
    Review Source

    Synup is a software that offers a complete marketing tools online

    4.0
    Jun 1, 2023
    Synup is a software that offers a complete online tool set for marketing.
Showing Result 1-2 of 2

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