Uber Freight operates a large, global network for managed transportation and logistics. The company utilizes technology-enabled services and a comprehensive solutions platform, supported by experts comprising engineers and data scientists. With a large scope of Freight Under Management (FUM), the company's objective is to refine supply chain performance and increase visibility and control over logistics networks. Uber Freight's services are utilized by companies of varying scales for trustworthy results in logistics management, strategic capacity and cross-border services.
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Real-time visibility - The Control Tower provides excellent end-to-end tracking across different modes allowing for proactive exception management. Ease of use for ops team - the interface is modern and intuitive (like Uber Consumer App), making it easy for new team members to quickly learn how to find orders via PO/shipment numbers Automated Procurement - The system excels at automated load tendering and carrier matching, which helps in quickly securing capacity and reducing manual effort across the board
It gets the job done. Cool dashboard.
I liked the platform as it stood out for its simple workflow and quick access to capacity. With the help of this platform, the tracking is clear and we get updates in a timely manner, which helps with proactive communication. The digital process like for load execution saves time compared to our traditional methods, and we don't have to stretch our self to learn how to work on it like new users learn without any heavy training.
Limited report customization - While out-of-the-box dashboards are good, creating highly customized reports for internal stakeholders can be difficult and require manual data exports Data Entry requirements - the system can feel heavy at times due to too many fields being asked to be populated before fetching the required information
The number of fields that need to be entered to find data. The fact that everything must be specific in order to produce the information
While handling highly customized logistics, there is very limited flexibility available on the platform. Some reports lack in-depth data and exporting data for internal analysis can take extra effort. In some cases, systems take time for system enhancements or for feature updates.