• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Uber Freight Transportation Management System (TMS)

Updated 13th October 2025

What is Uber Freight Transportation Management System (TMS)?

Uber Freight Transportation Management System is a software designed to assist businesses in managing freight and logistics operations. The software offers features such as load planning, real-time shipment tracking, carrier management, and automated documentation. It enables users to optimize routes, monitor delivery status, and streamline the process of tendering and scheduling freight shipments. Uber Freight Transportation Management System helps organizations address transportation efficiency by providing tools for data analytics, expense management, and compliance with shipping regulations. The software supports integration with supply chain workflows, allowing users to coordinate shipments and improve visibility across transportation networks.

Uber Freight Transportation Management System (TMS) Pricing

Uber Freight Transportation Management System software pricing model is structured as a subscription-based service with fees varying according to business needs and scale. The software may also include transactional pricing elements related to freight bookings and shipments managed through the platform, with customized quotes available for enterprise solutions.

Overall experience with Uber Freight Transportation Management System (TMS)

Product Manager
<50M USD, Software
FAVORABLE

“Modern Interface Improves Usability but Reporting Tools Lack Customization Options”

4.0
Apr 23, 2026
Our experience with Uber Freight TMS has been very positive, particularly in streamlining real-time visibility and load planning. It has significantly reduced manual follow-ups for our operations team, though we've found the report customization to be a bit rigid for our specific niche requirements.
Manager, Supply Chain
3B - 10B USD, Manufacturing
CRITICAL

“Uber Freight TMS Review”

3.0
Nov 29, 2022
The tool works; however, the user interface is not 'simple'. Too many fields need to be entered to pull data. Reports are not customizable.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Uber Freight Transportation Management System (TMS)
Logo of Uber Freight Transportation Management System (TMS)

Uber Freight Transportation Management System (TMS)

byUber Freight
in Transportation Management Systems
4.5

About Company

Company Description

Updated 25th July 2024

Uber Freight operates a large, global network for managed transportation and logistics. The company utilizes technology-enabled services and a comprehensive solutions platform, supported by experts comprising engineers and data scientists. With a large scope of Freight Under Management (FUM), the company's objective is to refine supply chain performance and increase visibility and control over logistics networks. Uber Freight's services are utilized by companies of varying scales for trustworthy results in logistics management, strategic capacity and cross-border services.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2018
Head office location
Chicago, United States
Number of employees
1001 - 5000
Website
http://www.uberfreight.com

Do You Manage Peer Insights at Uber Freight?

Access Vendor Portal to update and manage your profile.

Uber Freight Transportation Management System (TMS) Likes & Dislikes

Like

Real-time visibility - The Control Tower provides excellent end-to-end tracking across different modes allowing for proactive exception management. Ease of use for ops team - the interface is modern and intuitive (like Uber Consumer App), making it easy for new team members to quickly learn how to find orders via PO/shipment numbers Automated Procurement - The system excels at automated load tendering and carrier matching, which helps in quickly securing capacity and reducing manual effort across the board

Like

It gets the job done. Cool dashboard.

Like

I liked the platform as it stood out for its simple workflow and quick access to capacity. With the help of this platform, the tracking is clear and we get updates in a timely manner, which helps with proactive communication. The digital process like for load execution saves time compared to our traditional methods, and we don't have to stretch our self to learn how to work on it like new users learn without any heavy training.

Dislike

Limited report customization - While out-of-the-box dashboards are good, creating highly customized reports for internal stakeholders can be difficult and require manual data exports Data Entry requirements - the system can feel heavy at times due to too many fields being asked to be populated before fetching the required information

Dislike

The number of fields that need to be entered to find data. The fact that everything must be specific in order to produce the information

Dislike

While handling highly customized logistics, there is very limited flexibility available on the platform. Some reports lack in-depth data and exporting data for internal analysis can take extra effort. In some cases, systems take time for system enhancements or for feature updates.

Recommended Gartner Insights

  • Critical Capabilities for Transportation Management Systems
  • Magic Quadrant for Transportation Management Systems

Top Uber Freight Transportation Management System (TMS) Alternatives

Uber Freight Transportation Management System (TMS) Reviews and Ratings

Performance of Uber Freight Transportation Management System (TMS) Across Market Features
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Product Manager
    <50M USD
    Software
    Review Source

    Modern Interface Improves Usability but Reporting Tools Lack Customization Options

    4.0
    Apr 23, 2026
    Our experience with Uber Freight TMS has been very positive, particularly in streamlining real-time visibility and load planning. It has significantly reduced manual follow-ups for our operations team, though we've found the report customization to be a bit rigid for our specific niche requirements.
  • Supply Chain Associate
    50M-1B USD
    Manufacturing
    Review Source

    Practical TMS for efficient freight execution and visibility.

    4.0
    Feb 12, 2026
    Our experience with Uber Freight transportation has been very positive. Uber TMS helped in day-to-day shipment planning and transportation planning as well helped to improve visibility, epically for spot loads and carrier matching. The interface is easy to use for operations teams and reduces manual follow-ups. But there are few areas that still can improve, the system delivers consistent value for logistics execution and decision making.
  • ENGINEER
    <50M USD
    IT Services
    Review Source

    Efficient Load Management With Real-Time Visibility, Limited Customization Highlighted

    4.0
    Feb 23, 2026
    Smooth and reliable, makes day-to-day load management and tracking much easier with less manual follow up.
  • PRODUCT MANAGER
    50M-1B USD
    Retail
    Review Source

    Real Time Shipment Visibility Enhances Transparency and improved Logistics operations

    5.0
    Nov 24, 2025
    It helps streamline logistics operations across various modes. It helps improve networks, cash flows and business outcomes.
  • Director Of Supply Chain
    <50M USD
    Services (non-Government)
    Review Source

    Positive Experiences With Pricing and Coverage Balanced By Scheduling Challenges

    5.0
    Jan 16, 2026
    Speed of getting rates, coverage, customer service and capacity availability.
...
Showing Result 1-5 of 103

4.5

(104 Ratings)

Rating Distribution

5 Star
45%
4 Star
48%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.4

Deciding Factors: Uber Freight Transportation Management System (TMS) Vs. Market Average
User Sentiment About Uber Freight Transportation Management System (TMS)
Logo of Shipsy
1. Shipsy
4.9
(287 Ratings)
Logo of GoComet
2. GoComet
4.9
(180 Ratings)
Logo of Oracle Transportation Management (OTM)
3. Oracle Transportation Management (OTM)
4.4
(139 Ratings)
View All Alternatives
Reviewer Insights for: Uber Freight Transportation Management System (TMS)