Name: UiPath Platform
Rating: 4.5 (2786 reviews)

Overview

Review Summary

AI Generated Using Real User Reviews

See a synthesized overview of the key takeaways from verified reviews of UiPath Platform.

Product Information on UiPath Platform

Updated 5th May 2026

What is UiPath Platform?

UiPath is the Agentic Business Orchestration platform: a single enterprise control plane that coordinates end-to-end processes across AI agents, robots, people, documents, and applications. Unlike point automation tools that execute isolated tasks, UiPath manages the full process lifecycle: maintaining state across long-running workflows, handling dynamic cases with built-in exception management, and orchestrating multiple agents, regardless of where they were built, under a unified governance layer. This is what turns AI potential into reliable, measurable business execution. UiPath delivers this through a unified low-code/pro-code builder environment with natively integrated document understanding, enterprise-grade testing, and unmatched deployment flexibility across cloud and on-premises, so enterprises can scale agentic automation with the speed, safety, and control that production demands.

Overall experience with UiPath Platform

IT Services Associate

<50M USD, Software

FAVORABLE

“Task Mining Identifies Hidden Opportunities.”

4.0

Apr 20, 2026

UiPath task mining provides granular, user level insights by capturing real time desktop activities and converting them into structured process maps

RPA Developer

1B - 3B USD, Consumer Goods

CRITICAL

“Delving into the Capabilities of the Task Mining Platform”

3.0

Jan 1, 2025

My general experience with the Task Mining platform has been mostly positive, as their capabilities for analyzing and optimizing business processes has been a big help.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Robotic Process Automation

About Company

Company Description

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Company type

Public

Year Founded

2005

Head office location

New York, United States

Number of employees

1001 - 5000

Website

http://www.uipath.com

Do You Manage Peer Insights at UiPath?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: UiPath Platform

Performance of UiPath Platform Across Market Features

UiPath Platform Likes & Dislikes

It helps identify hidden automation opportunities which are often missed in traditional discovery methods

What I like most about it is the detailed and actionable insights they provide my team with. Like their Process Mining platform it does a great job in that regard. Especially due to its interaction with various applications.

What i like most about the UiPath Business Automation Platform is how reliably and securely the automation processes execute.

Handling of complex or non structured data can be improvised to ensure more accurate data gets captured

The setup required a significant amount of time and technical expertise, it's definately a lot more complex than their Process Mining platform, but worth it in my opinion.

Integration with certain legacy systems requires additional custom development, which increases deployment time and cost.

Top UiPath Platform Alternatives

Peer Discussions

What Your Peers Are Saying About UiPath Platform

Director of IT

Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate) platforms as part of their organizations? What were the primary drivers for organizing this way? Benefits?

Program Director, Intelligent Automation + Entrepreneur

I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.

See Full Discussion

22 Sep 20252.7k Views3 Comments

CIO

We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?

VP of IT

I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.

See Full Discussion

13 Nov 20232.8k Views2 Comments

UiPath Platform Reviews and Ratings

Recommended Gartner Insights

Market Guide for Task Mining Tools

This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

<50M USD

Software

Review Source

Task Mining Identifies Hidden Opportunities.

IT SPECIALIST APPS

Transportation

Reliability and Security: Key Benefits of UiPath Business Automation Platform

Jun 10, 2025

My experience with UiPath has been quite satisfactory. The platform has been very helpful in automating routine tasks such as data entry and document processing, allowing our team to focus on more stategic work

1B-10B USD

Consumer Goods

Delving into the Capabilities of the Task Mining Platform

AUTOMATION SOLUTION ARCHITECT

10B+ USD

Media

Uipath Task mining

Mar 11, 2024

UiPath task mining offers a comprehensive solution for understanding and improving existing processes by analyzing data and uncovers insights and patterns, facilitating process optimization Also helps mapping of critical processes like intercompany invoicing,accounts payables and reconciliations, improvings RPA accuracy ,data quality

Business Analyst

"Transforming Workflows: Real-world Insights from UiPath Task Mining Users"

5.0

Mar 1, 2024

My experience with UiPath Task Mining has been highly positive. The tool effectively captures user interactions, providing valuable insights into process inefficiencies and automation opportunities. Its intuitive interface makes it easy to visualize and analyze workflows, enabling quick identification of bottlenecks and optimization areas. The generated insights have greatly facilitated our organization's digital transformation efforts, leading to improved efficiency and productivity. The seamless integration with other UiPath products enhances its usability, making it a comprehensive solution for process discovery and optimization. Overall, UiPath Task Mining has been instrumental in driving continuous improvement and automation initiatives within our organization.