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  3. UKG Pro Workforce Management
Logo of UKG Pro Workforce Management

UKG Pro Workforce Management

byUKG
in
4.7
Market Presence: Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises, Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

Overview

Product Information on UKG Pro Workforce Management

Updated 13th October 2025

What is UKG Pro Workforce Management?

UKG Pro Workforce Management software is designed to help organizations manage employee time, attendance, scheduling, and leave processes. The software automates labor tracking and compliance, supporting businesses in streamlining payroll preparation and ensuring workforce coverage. It provides managers with visibility into workforce data for decision-making related to staffing and cost control. By consolidating workforce management functions into a single system, the software assists businesses with optimizing labor utilization, monitoring productivity, and reducing administrative effort associated with manual scheduling and attendance tracking. The software facilitates alignment of workforce resources with business needs and regulatory requirements.

UKG Pro Workforce Management Pricing

UKG Pro Workforce Management software is offered through a subscription-based pricing model, typically determined by the number of users or employees managed within an organization. Pricing may vary according to specific modules selected and level of customization required, with options for add-ons that extend functionality. The software is designed to scale based on organizational size and user requirements.

Overall experience with UKG Pro Workforce Management

Payroll Systems & Support Team Leader
50M - 250M USD, Services (non-Government)
FAVORABLE

“Powerful UKG Pro WFM System with Excellent Reporting and Customer Service”

4.0
Jun 12, 2025
UKG Pro WFM is a powerful and excellent rostering & time and attendance system with ongoing development and improvement, it has great reporting features, and UKG customer service is exceptional
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 18th March 2025

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

Company Details

Updated 18th March 2025
Company type
Private
Year Founded
2020
Head office location
United States
Number of employees
10001+
Website
https://www.ukg.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: UKG Pro Workforce Management

UKG Pro Workforce Management Likes & Dislikes

Like

lots of features, powerful system, ongoing development and improvement, great reporting features, exceptional customer service

Like

easy to navigate, user friendly for both employees and managers to use

Like

Integration and implementation are very easy.

Dislike

currently there is a threshold of only 3,500 employees on timecards, have to use hyperfind selecting less than 3,500 employees ; most organisations I work at have more than 3,500 employees so it is a bit annoying having to use hyperfind on the timecards ; Service Request is a bit too expensive ; Configuring fields to report on Dataview sometimes can be a bit tricky and difficult

Dislike

no issues on our end

Dislike

community support is very less

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Peer Discussions

UKG Pro Workforce Management Reviews and Ratings

Showing data for 3 ratings and reviews for Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology) market. View all 430 ratings and reviews across markets for a complete picture.

4.7

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.7

Service & Support

4.7

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
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  • Payroll Systems & Support Team Leader
    50M-1B USD
    Services (non-Government)
    Review Source

    Powerful UKG Pro WFM System with Excellent Reporting and Customer Service

    4.0
    Jun 12, 2025
    UKG Pro WFM is a powerful and excellent rostering & time and attendance system with ongoing development and improvement, it has great reporting features, and UKG customer service is exceptional
  • Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    User-Friendly Tool for Employees and Managers

    5.0
    Jun 12, 2025
    very good easy tool to use, user friendly and easy to navigate
  • IT Associate
    1B-10B USD
    IT Services
    Review Source

    Effortless to Use with Remarkable Customer Support Services

    5.0
    Jun 12, 2025
    Eash to use the application and exceptional customer support service
Showing Result 1-3 of 3

Recommended Gartner Insights

  • Market Guide for Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)

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