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  1. Home
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  3. UKG Pro Workforce Management
Logo of UKG Pro Workforce Management

UKG Pro Workforce Management

byUKG
in
4.1
Market Presence: Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises, Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

Overview

Product Information on UKG Pro Workforce Management

Updated 13th October 2025

What is UKG Pro Workforce Management?

UKG Pro Workforce Management software is designed to help organizations manage employee time, attendance, scheduling, and leave processes. The software automates labor tracking and compliance, supporting businesses in streamlining payroll preparation and ensuring workforce coverage. It provides managers with visibility into workforce data for decision-making related to staffing and cost control. By consolidating workforce management functions into a single system, the software assists businesses with optimizing labor utilization, monitoring productivity, and reducing administrative effort associated with manual scheduling and attendance tracking. The software facilitates alignment of workforce resources with business needs and regulatory requirements.

UKG Pro Workforce Management Pricing

UKG Pro Workforce Management software is offered through a subscription-based pricing model, typically determined by the number of users or employees managed within an organization. Pricing may vary according to specific modules selected and level of customization required, with options for add-ons that extend functionality. The software is designed to scale based on organizational size and user requirements.

Overall experience with UKG Pro Workforce Management

Customer Service & Support Associate
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Navigating Leave Balances and Delegation Features Found Simple and Accessible”

5.0
Jan 15, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
EXECUTIVE VICE PRESIDENT AND CHIEF HUMAN
50M - 250M USD, Banking
CRITICAL

“Stable Capabilities Noted Yet Customer Support and Ticket Handling Raises Concerns”

3.0
Jan 8, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 18th March 2025

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

Company Details

Updated 18th March 2025
Company type
Private
Year Founded
2020
Head office location
United States
Number of employees
10001+
Website
https://www.ukg.com/

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Peer Discussions

UKG Pro Workforce Management Reviews and Ratings

4.1

(432 Ratings)

Rating Distribution

5 Star
36%
4 Star
45%
3 Star
16%
2 Star
3%
1 Star
1%
Why ratings and reviews count differ?
  • Customer Service & Support Associate
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Navigating Leave Balances and Delegation Features Found Simple and Accessible

    5.0
    Jan 15, 2026
    This product is easy to use and allows you to see easily navigate the system. I was able to easily figure out this system without training!
  • Customer Service & Support Associate
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Navigating Leave Balances and Delegation Features Found Simple and Accessible

    5.0
    Jan 15, 2026
    This product is easy to use and allows you to see easily navigate the system. I was able to easily figure out this system without training!
  • Read All 430 Reviews

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Recommended Gartner Insights

  • Market Guide for Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
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Reviewer Insights for: UKG Pro Workforce Management
Deciding Factors: UKG Pro Workforce Management Vs. Market Average
Performance of UKG Pro Workforce Management Across Market Features

UKG Pro Workforce Management Likes & Dislikes

Like

I like how user-friendly the system is and that it is self-explanatory. My favorite feature is being able to see all leave balances and what time I gain or have taken to accurately plan ahead. Being a delegate for executive staff is also very simple to navigate and user friendly.

Like

I like how user-friendly the system is and that it is self-explanatory. My favorite feature is being able to see all leave balances and what time I gain or have taken to accurately plan ahead. Being a delegate for executive staff is also very simple to navigate and user friendly.

Like

I like how user-friendly the system is and that it is self-explanatory. My favorite feature is being able to see all leave balances and what time I gain or have taken to accurately plan ahead. Being a delegate for executive staff is also very simple to navigate and user friendly.

Dislike

Service experience from UKG has been poor, long lead times with tickets, given the run around with who can help, and pricing on projects is very high

Dislike

Service experience from UKG has been poor, long lead times with tickets, given the run around with who can help, and pricing on projects is very high

Dislike

Service experience from UKG has been poor, long lead times with tickets, given the run around with who can help, and pricing on projects is very high