Overview
Product Information on UKG Pro Workforce Management
Updated 13th October 2025
What is UKG Pro Workforce Management?
UKG Pro Workforce Management Pricing
Overall experience with UKG Pro Workforce Management
Customer Service & Support Associate
1B - 3B USD, Healthcare and BiotechFAVORABLE
“Navigating Leave Balances and Delegation Features Found Simple and Accessible”
This product is easy to use and allows you to see easily navigate the system. I was able to easily figure out this system without training!
EXECUTIVE VICE PRESIDENT AND CHIEF HUMAN
50M - 250M USD, BankingCRITICAL
“Stable Capabilities Noted Yet Customer Support and Ticket Handling Raises Concerns”
Platform has average functionality and capabilities. Service tickets and customer support is below average
About Company
Company Description
UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.
Company Details
Company type
Private
Year Founded
2020
Head office location
United States
Number of employees
10001+
Website
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UKG Pro Workforce Management Reviews and Ratings
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- Customer Service & Support Associate1B-10B USDHealthcare and BiotechReview Source
Navigating Leave Balances and Delegation Features Found Simple and Accessible
This product is easy to use and allows you to see easily navigate the system. I was able to easily figure out this system without training! - Directeur Technique & Exploitation50M-1B USDConstructionReview Source
UKG Pro Workforce Management Streamlines HR Processes and Enhances Data Integration
This is our 5th year since we started using UKG Pro Workforce Management software. The product has a smooth learning curve and very responsive customer support service providers. Use of the product has helped us in employee performance management, workforce planning and general talent acquisition. It has also simplified and automated all our core HR processes from payroll management, employee life cycle management and applicant tracking. Integration of the software with other tools such as DailyPay, Ema, AllVoices and CompTrak is seamless. The software has generally enabled us to easily manage our budgeting process, forecasting and planning all in one system. - CREATIVE SPECIALIST1B-10B USDBankingReview Source
Real-Time Leave Balances Useful, Though Projected Totals Can Be Unclear
We use this tool to track paid time off and other absences. I like how the app makes it clear which type of leave you are scheduling. It's easy to get in and out of the app and also to identify what time has been scheduled. - Marketing Manager50M-1B USDHealthcare and BiotechReview Source
UKG Centralizes HR Functions
As far as workforce management platforms go, UKG seems to perform very well. Having used other types in the past, UKG has a myriad of functionalities that makes it a valuable platform. While my company is just beginning to scratch the surface of the career & education portion, I think for larger companies this area is huge and will help hiring managers better narrow down great internal candidates. - HR MANAGER<50M USDServices (non-Government)Review Source
Short-Term Experience Shows Impressive Technology and Efficient Problem-Solving by UKG
From sales, to implementation to go-live i have been very impressed with UKG
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