Overview
Product Information on UKG Pro Workforce Management
What is UKG Pro Workforce Management?
UKG Pro Workforce Management Pricing
Overall experience with UKG Pro Workforce Management
“UKG Pro Workforce Management Centralizes Payroll, Attendance, And Performance Data”
“System Faces Challenges with Reporting Tools and Inconsistent Support Responses”
About Company
Company Description
UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: UKG Pro Workforce Management
Deciding Factors: UKG Pro Workforce Management Vs. Market Average
Performance of UKG Pro Workforce Management Across Market Features
UKG Pro Workforce Management Likes & Dislikes
The feature of UKG Pro I like the most is its strong analytics and reporting features. Because it has many tools and dashboards which provide very comprehensive reports to the HR which help them to see the talent of the employees, the performance gap between employees or teams and workforce trends. Another feature I like the most is the integration of many modules in one system like hiring process of the employee to joining the company and their analyze the employee performance metrics. All the modules are available in one UKG Pro Workforce Management platform and the enterprise does not have any other supporting platform for this.
Read Full ReviewThe ADA tool is probably the easiest to file and submit ADA with the tools set up for the system.
Read Full ReviewAuto profile assignments are very handy, syncing with UKG Pro Core was easy for them to set up for us, and we like the various types of reporting we can get from the system.
Read Full Review
UKG Pro has many strong tools available for HR, but sometimes it is very difficult to generate custom reports or any specific analytics. Because it is a very big platform, it takes time to learn it fully. So, learning to generate custom reports or analytics takes a long time.
Read Full ReviewProbably time management. This is clearly Kronos and still operates as a separate system outside of the wider UKG system. Support team is also really really hard to get ahold of and answers vary wildly with us being misled more often than led in the correct direction.
Read Full ReviewThe system accruals can be cumbersome and tricky set up. Often times, we find that while our accrual rules appear complicated, complicated setups don't work most of the time. You need to really simplify the logic in the setting up of the accruals to make it function properly. Also, any time we create a new job or org level in UKG Pro HCM, someone has to go into WFM to map it, which is rather cumbersome.
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Peer Discussions
UKG Pro Workforce Management Reviews and Ratings
- CHIEF HUMAN RESOURCES OFFICER50M-1B USDIT ServicesReview Source
UKG Pro Workforce Management Centralizes Payroll, Attendance, And Performance Data
UKG Pro Workforce Management is one such software which provides everything on one platform like payroll details of the employees, attendance details, performance tracking, employee health record and talent analytics. All the details can be found in one system without using any other supporting platform. Another good thing about this platform is that it is not only for the HR department but also available for the employees to see their record and performance. Employees can see all their performed tasks and through the platform they can request for the leaves or early time off. Employees can also see their goals or requirements that they have to meet. UKG Pro is very useful for large enterprises as it provides many functions which are very useful for the big companies because it can easily handle many functions of the HR. - Manager, Human Resources1B-10B USDConsumer GoodsReview Source
Data Migration From WFC to WFM Successful, Reporting Features Appreciated
UKG has amazing teams that helped us move from WFC to WFM. We were able to carry our important data over and make impactful changes after go live that make the WFM system easier for our end users to utilize. - Product Manager50M-1B USDHealthcare and BiotechReview Source
UKG's Innovation in Technology is Best in Class but is your organization Ready!
UKG's innovation and constant technological advancements help keep our organization positioned as a competitive organization striving along with UKG for employee engagement and streamlined administrative tasks. The only room for improvement and the reason for only 4 stars is the case support timeliness. We often call on our Customer Success Manager to help expedite our cases when needed. - GLOBAL HR TECHNOLOGY LEADER50M-1B USDManufacturingReview Source
The Journey is Just Getting Started: The Future of Work with PRO WFM is NOW
I'm excited about the future of PRO WFM and what it will offer. - Finance Manager<50M USDManufacturingReview Source
System Effectively Manages Complex Pay Structures But Struggles With Overtime Equalization
The scheduling and pay structure has worked well within WFM. We have a complicated pay structure in that we have different rates for different jobs. The system handles this very well. Overtime equalization doesn't play well with the system. Everything is built around scheduling so we can't do much. Now this may be due to a system limitation or lack of knowledge, either way, we need a way to track overtime equalization that is centered around scheduling.