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Zoho People

byZoho
in
4.4
2025
Market Presence: Workforce Management Applications, Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Overview

Product Information on Zoho People

Updated 13th October 2025

What is Zoho People?

Zoho People is a human resources management software designed to automate core HR functions such as employee database management, time tracking, attendance recording, leave management, and performance evaluation. The software offers features for onboarding, document management, shift scheduling, and workflow automation, helping organizations streamline HR administrative processes. Zoho People assists in maintaining compliance with HR policies and enables secure storage and access to employee records. The software provides tools for managing employee requests, tracking work hours, and generating reports, supporting organizations in improving operational efficiency and ensuring accurate record keeping.

Zoho People Pricing

Zoho People is a software that offers pricing structured on a subscription basis with multiple tiers based on features and the number of users. Each tier provides access to different functionalities, and charges are typically applied on a per-user, per-month basis, with annual subscription options available for organizations seeking long-term use.

Overall experience with Zoho People

Manager, Human Resources
<50M USD, Services (non-Government)
FAVORABLE

“Platform Offers Effective Team Management Yet Lacks Reliable Technical Support Responses”

5.0
Dec 29, 2025
So far, the set up has been easy even with little knowledge of the platform with the vast resources available online. As a user, the platform is intuitive, everything is easy to find and navigate.
Business Development Associate
50M - 250M USD, Software
CRITICAL

“Practical Time-Keeping Tool: Simplicity Versus Customization”

3.0
Mar 6, 2025
Decent to keep time and attendance and show where your clock ins are from...but it seems to be a bit limited. Cheap, but options aren't as plentiful as other competitors. Does what it says it does, though.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Workforce Management Applications

About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zoho People
Deciding Factors: Zoho People Vs. Market Average
Performance of Zoho People Across Market Features

Zoho People Likes & Dislikes

Like

I like the ability to view and manage Time Off Requests for people easily and being able to produce reports. I also like being able to create Forms and have custom sections that allow us to manage the team more effectively. Lastly, being able to produce letters with workflows has made my work easier!

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Like

The price was on point. It doesn't have any bells and whistles or live GPS, any super advanced features. What it does do is help keep time of employees.

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Like

I like the fact that its very easy to customize anything on Zoho, for example recently we have done a customization on Performance Improvement Plan, created a whole new form for raising and tracking PIP for employees.

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Dislike

I would say there were instances when I've had to ask for technical support, and they would provide unreliable answers. Most of the time, I had to solve issues independently or internally with my team.

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Dislike

The only real weaknesses that it has is it has very limited customization. The mobile app can be a bit buggy, and finally the support times can be long.

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Dislike

one thing that recently I observed is when employees want to add their primary and secondary skills, evrytime they have add multiple records, I feel adding multiple skills under one record will help us in tracking or analysing the data

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Peer Discussions

Zoho People Reviews and Ratings

4.4

(401 Ratings)

Rating Distribution

5 Star
46%
4 Star
48%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Most helpful
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Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Human Resources
    <50M USD
    Services (non-Government)
    Review Source

    Platform Offers Effective Team Management Yet Lacks Reliable Technical Support Responses

    5.0
    Dec 29, 2025
    So far, the set up has been easy even with little knowledge of the platform with the vast resources available online. As a user, the platform is intuitive, everything is easy to find and navigate.
  • Manager, Human Resources
    50M-1B USD
    IT Services
    Review Source

    Customization Flexibility Stands Out in Zoho People HRMS Modules and Features

    4.0
    Dec 20, 2025
    overall I like using zoho people, i worked on multiple other HRMS systems earlier, but zoho provides various customization options in different modules starting from performance management, timesheets, attendance, files, surveys etc
  • ADMINISTRATIVE DIRECTOR OF HUMAN RESOURC
    <50M USD
    IT Services
    Review Source

    Easy Attendance Management With Zoho People, Limited Flexibility And Slow Notifications

    5.0
    Dec 22, 2025
    Overall my experience with Zoho People has been positive, I use it in my daily routine to manage attendance and employee information, the software is user friendly for everyday HR tasks.
  • Director of Human Resources
    Gov't/PS/Ed
    Education
    Review Source

    Mobile Accessibility and Customizable Forms Enhance HR Processes, but Interface Lags

    4.0
    Jan 1, 2026
    I would say it works absolutely great for me as I can use it on my mobile so I can do work even when I am on the way. It allow me to create custom fields and form as which suits my team.
  • DIRECTOR OF HUMAN RESOURCE OPERATIONS
    <50M USD
    Services (non-Government)
    Review Source

    Cloud-Based Platform Enables Efficient Payroll and Performance Management for Employees

    4.0
    Aug 19, 2025
    Zoho people make my experience great it allows me to manage the payroll and performance which is useful. It integrates well with Zoho ecosystem. It has a cloud based capability so now I can work from anywhere which is a great thing.
...
Showing Result 1-5 of 404

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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