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  3. Zoho People
Logo of Zoho People

Zoho People

byZoho
in
4.4
2025
Market Presence: Workforce Management Applications, Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Overview

Product Information on Zoho People

Updated 13th October 2025

What is Zoho People?

Zoho People is a human resources management software designed to automate core HR functions such as employee database management, time tracking, attendance recording, leave management, and performance evaluation. The software offers features for onboarding, document management, shift scheduling, and workflow automation, helping organizations streamline HR administrative processes. Zoho People assists in maintaining compliance with HR policies and enables secure storage and access to employee records. The software provides tools for managing employee requests, tracking work hours, and generating reports, supporting organizations in improving operational efficiency and ensuring accurate record keeping.

Zoho People Pricing

Zoho People is a software that offers pricing structured on a subscription basis with multiple tiers based on features and the number of users. Each tier provides access to different functionalities, and charges are typically applied on a per-user, per-month basis, with annual subscription options available for organizations seeking long-term use.

Overall experience with Zoho People

Talent Acquisition & Retention Manager
3B - 10B USD, Energy and Utilities
FAVORABLE

“Structured Employee Data Management With Limited Advanced Features in Lower Plans”

5.0
Jan 22, 2026
My experience has been reliable with Zoho People because it supports day to day HR activities well and helps keep employee data accurate and organized. The platform improves coordination across teams and brings more structure to HR processes. It has been useful in maintaining consistency and saving time in regular HR work but some advanced features are only available in higher plans.
SENIOR SOLUTIONS ENGINEER
<50M USD, Software
CRITICAL

“Feature rich HR tool ”

3.0
Jan 15, 2026
1. User-friendly and effective for core HR tasks [Leave tracking, timesheets, attendance]. 2. Good integration with the rest of the Zoho tools. [CRM, Zoho desk] 3. Can be a little tricky or less intuitive with features like KPI, goals tracking.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Workforce Management Applications

About Company

Company Description

Updated 26th February 2025

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zoho People
Reviewer Insights for: Zoho People
Deciding Factors: Zoho People Vs. Market Average
Performance of Zoho People Across Market Features

Zoho People Likes & Dislikes

Like

I like how it keeps everything from attendance and leave to employee records in one clean system that's easy to understand. The custom workflows are a big plus because they let me adjust processes to match how the organization works. I also find the performance tracking and goal setting features useful as they make reviews more structured and fair also the integration with other Zoho apps adds real value by keeping data connected and reducing manual effort.

Like

- Good feature set Core HR features - Affordable for SMB organizations - Good set of customizations

Like

I like the ability to view and manage Time Off Requests for people easily and being able to produce reports. I also like being able to create Forms and have custom sections that allow us to manage the team more effectively. Lastly, being able to produce letters with workflows has made my work easier!

Dislike

Some advanced features are locked behind higher plans and the system can feel a bit crowded which slows down navigation also some reports and settings lack flexibility and need extra effort to customize.

Dislike

- The dashboard looks more like a CRM dashboard than a HR portal - Configuring workflows and policies are a bit confusing - You cannot apply for leaves a week before the given date Restriction

Dislike

I would say there were instances when I've had to ask for technical support, and they would provide unreliable answers. Most of the time, I had to solve issues independently or internally with my team.

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Peer Discussions

Zoho People Reviews and Ratings

4.4

(408 Ratings)

Rating Distribution

5 Star
46%
4 Star
48%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Talent Acquisition & Retention Manager
    1B-10B USD
    Energy and Utilities
    Review Source

    Structured Employee Data Management With Limited Advanced Features in Lower Plans

    5.0
    Jan 22, 2026
    My experience has been reliable with Zoho People because it supports day to day HR activities well and helps keep employee data accurate and organized. The platform improves coordination across teams and brings more structure to HR processes. It has been useful in maintaining consistency and saving time in regular HR work but some advanced features are only available in higher plans.
  • Manager, Human Resources
    <50M USD
    Services (non-Government)
    Review Source

    Platform Offers Effective Team Management Yet Lacks Reliable Technical Support Responses

    5.0
    Dec 29, 2025
    So far, the set up has been easy even with little knowledge of the platform with the vast resources available online. As a user, the platform is intuitive, everything is easy to find and navigate.
  • Manager, Human Resources
    50M-1B USD
    IT Services
    Review Source

    Customization Flexibility Stands Out in Zoho People HRMS Modules and Features

    4.0
    Dec 20, 2025
    overall I like using zoho people, i worked on multiple other HRMS systems earlier, but zoho provides various customization options in different modules starting from performance management, timesheets, attendance, files, surveys etc
  • ADMINISTRATIVE DIRECTOR OF HUMAN RESOURC
    <50M USD
    IT Services
    Review Source

    Easy Attendance Management With Zoho People, Limited Flexibility And Slow Notifications

    5.0
    Dec 22, 2025
    Overall my experience with Zoho People has been positive, I use it in my daily routine to manage attendance and employee information, the software is user friendly for everyday HR tasks.
  • Delivery Manager
    50M-1B USD
    IT Services
    Review Source

    Centralized Cloud-Based HRMS Offers Automated Functions and Easy Employee Access

    4.0
    Jan 11, 2026
    Its best Cloud based HRMS system with Centralized data and Automated HR functions. Very nice Mobile Friendly UI/UX and employees can handle and use them self. Very much customizable and good for usage with time, attendance, performance management, LMS.
...
Showing Result 1-5 of 411

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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