Name: Rippling
Rating: 4.8 (1510 reviews)

Overview

Product Information on Rippling

Updated 24th March 2026

What is Rippling?

Rippling is an all-in-one platform for businesses to streamline their HR, IT, payroll and spend management. Businesses can manage their entire employee lifecycle from hiring to benefits administration in one dashboard, automating HR tasks, ensuring compliance, and streamlining approvals. Admins can run payroll with real-time financial visibility and enforce dynamic spend policies. Businesses can simplify their IT with device management, software access, and compliance monitoring, allowing businesses to save time, reduce costs, and enhance efficiency. Businesses can experience unified management with Rippling.

Overall experience with Rippling

Human Resources Associate

<50M USD, Retail

FAVORABLE

“4 out of 5 stars for Rippling: Pros outweigh the cons”

4.0

Jan 19, 2026

Overall this is a great product. We're a smaller company and Rippling has a lot of features that would be amazing for large organizations - we're just not big enough to need them or find value in them, but it's still great for a company of our size (~50 employees/contractors). We moved from our previous provider becuase they were completely changing their service structure and increasing our cost considerably. As the main admin using our HRIS systems, Rippling is by far a superior product and was less expensive than staying with the previous provider.

Operations Manager

<50M USD, Travel and Hospitality

CRITICAL

“Hidden Platform Rules and Inaccessible Support Complicate Unified Payroll Experience”

3.0

Dec 10, 2025

Overall the implementation has been difficult, there are lots of settings and permissions and hidden "rules" associated with things that don't come out until you're trying to use the platform. It is not at all user friendly.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

About Company

Company Description

Rippling is an all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing you to focus on growth.

Company Details

Company type

Private

Year Founded

2016

Head office location

San Francisco, United States

Number of employees

1000 - 2499

Website

https://rippling.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Rippling

Reviewer Insights for: Rippling

Performance of Rippling Across Market Features

Rippling Likes & Dislikes

Payroll: it shows exactly what has changed for each individual from cycle to cycle, so I can easily flag any issues Reviews: Very easy to set up and to customize, and able to set different due dates for different aspects of the review process (and set different forward facing and internal due dates) Spend/Finance: Can't say enough about how nice it is to manage our credit cards, expenses, and reimbursements all from our HR platform. It's one of their newer offerings so there are improvements that could be made, but it's still a huge step up for us from how we were managing these, from both the admin side and employee user experience.

The best aspect is our ability to pay EORs, US W2 employees, and domestic and international contractors in one place and have a unified source of data. The implementation with the international contractors was by far the best and went the smoothest of anything.

Rippling has helped make our HR, payroll, and compliance work much more efficient. Payroll is fast and accurate. Benefits and COBRA administration requires very little manual effort (we also have an EDI feed which allows us to be more hands-off). Our onboarding and offboarding experience is far smoother and more efficient than it was with our previous system. Outside of support from our Rippling team, I was the only one from my company to implement the HRIS and even with it being a 1 person lift, it was pretty seamless and I was very happy with the implementation. The HRIS is easy to navigate, and the built-in workflows and approvals make it simple to manage tasks. Its integrations with tools like Microsoft, our 401k provider, and background screening vendors (and many more) have also been a major advantage. The reporting features are pretty strong and we've been pleasantly surprised with the steady rollout of new capabilities such as compensation planning tools, 1-on-1 modules, headcount planning, etc. which shows that Rippling continues to invest in meeting customer needs. Overall, it has allowed us to centralize many of our processes and serve as a one-stop shop.

The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to. We've opted for a bandaid fix for now, which means that some employees' information is incorrect, and are really hoping that they make product changes before our next Open Enrollment cycle at the end of the year. Due to the contributions issue, I have to manually update payroll deductions. This hasn't been quite as smooth as it should be, and there have been some challenges getting the Benefits deductions area to correctly sync with Payroll. We've opted not to connect our company email with Rippling, and because we're not using that feature, it's not allowing us to enter work email addresses at all in individual's profiles. It's not a huge issue, but is inconvenient. Our implementation manager said that there should be a way to fix this, but our account manager wasn't able to provide much guidance so I haven't looked into it further.

I dislike the lack of accountable human presence during onboarding and in customer service. I have not had one positive experience with the customer support team, and have been on hold for a literal 6 hour wait to try to fix an imperative issue. Furthermore, the only solutions that are ever given are references to articles or instructions from articles. There is no one on CS that does anything above or beyond telling you what to do from the text book answers or referring them to you.

Some features still have room to grow, particularly when it comes to pricing for add-on modules and the depth of available integrations. A few areas, like more advanced approval and workflow options, credential tracking, and the number of advanced report credits, the system is limited and often requires workarounds. Reporting would benefit from additional built-in templates, including those needed for filings like the Vets 4212, as well as more performance-based reporting/analytics and tools, such as configurable rating scales. It would also be helpful if the system allowed us to pause PTO accruals automatically during long unpaid leave (or other conditions) and if certain modules offered more flexibility to match company-specific procedures. The platform is strong overall and I would renew with them, but improvements in these areas would make it even more effective.

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Recommended Gartner Insights

Market Guide for Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

<50M USD

Retail

Review Source

4 out of 5 stars for Rippling: Pros outweigh the cons

DIRECTOR OF HUMAN RESOURCES

IT Services

Rippling Streamlines HR and Payroll with Room to Grow

5.0

Nov 18, 2025

Rippling has made our day-to-day backend processes much easier to manage. The platform connects well with many of the tools we use, which helps improve efficiency and keeps our capabilities in one place, making it almost a one-stop shop. There are still a few features which could be enhanced, but overall, it has been a reliable system that supports our team's operations effectively and efficiently.

Associate

Healthcare and Biotech

Rippling: The King of Unified HR, IT, and Finance Automation, But Be Prepared for Premium, Modular Pricing and a Steep Implementation

Nov 14, 2025

Rippling is a game-changer for unified HR, IT, and Finance management, offering powerful automation that drastically reduces administrative work. While its modular pricing is complex, the intuitive platform provides excellent long-term ROI for growing, distributed companies seeking efficiency and strong compliance.

Operations Associate

50M-1B USD

Travel and Hospitality

Centralized and efficient platform with strong functionality, but with room for improvement for navigation, clarity, and user guidance to enhance the overall user experience.

Apr 9, 2026

My overall experience with Rippling has been positive. It simplifies payroll, benefits, and employee information in one place, making daily tasks easier. The interface is user-friendly, but some features can be unclear at times. Improvements when it comes to navigation, notifications and document location would be helpful considering the scope of the platform and all the tools it provides for a company as well.