Legion Workforce Management Platform

Legion's approach to continuous labor planning and assistance in labor-planning (it is fully automated and could replace, but for us we of course want our users to review and adjust if needed, which is very rare). With their AI functions, it enables more precise, real-time workforce decisions and it reduces operational activities so our management teams can be where they are most effective, which is on the salesfloor. Labor Planning tightly connects demand, scheduling, compliance and delivers schedules that leads to us being more successful; it delivers measurable outcomes, such as a shift being filled automatically or removed, which translates into realtime savings (cost control). Since all the data is integrated in realtime, we are also able to all view the same thing, from HR, finance, IT, BI, Sales and Ops sides. We trust the quality of the AI-decision. We always appreciate the safety features Legion offers so our data is protected and secure. We operate in many different areas in North America and we need to stay compliant with labor laws, which Legion always provides. Our employee's engagement is very high because we have fair and flexible scheduling, the platforms (mobile and console) are user friendly and the communication tools are HR compliant and safe.

ease of use for our managers

While Legion is a large organization, they treat you the client as if you are just as important if not more than the the other larger clients they support. Having a partner to grow the solution to work with my business needs has been extemely helpful

(1) As an administrator, I would like to see more in-depth and customized training, especially around reporting and data usage. The platform provides a large volume of data, which is great, but it can be challenging to know which data points I should use in the reports im building, to achieve the specific reporting outcomes. More guided, role-based training would help maximize value. (2) Some new features are introduced during meetings or periodic updates; however these features are not always available to our organization or may only become available much later. Greater transparency around feature availability and implementation timelines would help set clearer expectations and improve planning. . (3) While the system supports multiple languages, we have noticed the FRENCH version contains some incomplete or incorrect translations, which can occasionally create confusion for some users. It is also a sign of respect to properly translate when you do offer different languages.

customization options, ease of report generation, and support service.

I don't think I have a huge dislike but would love for Legion to have easier integrations with other solutions that could work closer together for me the end user.