Overview
Product Information on USU SAM for Clients + Datacenter
Updated 13th October 2025
What is USU SAM for Clients + Datacenter?
USU SAM for Clients + Datacenter Pricing
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Overall experience with USU SAM for Clients + Datacenter
LICENCE OFFICER
250M - 500M USD, BankingFAVORABLE
“Mature and very capable tool for companies who take Licence Mgmt seriously”
Verndor is very responsive and supportive in any questions and needs we might have. Aspera SmartTrack is a very mature tool which is recommended to be used by a mature cooperation. Its approach of starting with the catalog and a product recognition ensures a good and reliable data collection. It might raise the initial effort, though.
Addons (Licence Control for XYZ) seem to give additional value if applicable for the company.
If there is no easy way to get the needed data into the tool, then the effort of Licence Mgmt (with or without this tool) increases exponentially. You shouldn't expect (from any tool) to cover these prerequisites...
IT MANAGER
50M - 250M USD, IT ServicesCRITICAL
“Exploring the Multifaceted Product: Emphasis on Features and Customization”
good product with many features, good overview of licensing and compliance, service and reaction times could be improved sometimes
About Company
Company Description
USU is a provider of software and services for IT and customer service management and empowers companies to meet the demands of today’s digital world. Global companies use the solutions to cut costs, drive agility, and reduce risk — with smarter services, streamlined workflows, and improved collaboration. With over 40 years of experience and locations worldwide, the USU team helps customers move into the future.
Company Details
Company type
Public
Year Founded
1977
Head office location
Germany
Number of employees
501 - 1000
Annual Revenue
50M-250M USD
Website
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Reviewer Insights for: USU SAM for Clients + Datacenter
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Performance of USU SAM for Clients + Datacenter Across Market Features
USU SAM for Clients + Datacenter Likes & Dislikes
comprehensive tool with a plethora of possibilities to use.
product with many features and capabilities, customization
The great flexibility.
Many possibilities can be challenging though, if one is not willing to engage into deep.
Sometimes Long Time for problem resolutions, administration sometimes difficult
The old-fashioned user interface.
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USU SAM for Clients + Datacenter Reviews and Ratings
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- LICENCE OFFICER50M-1B USDBankingReview Source
Mature and very capable tool for companies who take Licence Mgmt seriously
Verndor is very responsive and supportive in any questions and needs we might have. Aspera SmartTrack is a very mature tool which is recommended to be used by a mature cooperation. Its approach of starting with the catalog and a product recognition ensures a good and reliable data collection. It might raise the initial effort, though. Addons (Licence Control for XYZ) seem to give additional value if applicable for the company. If there is no easy way to get the needed data into the tool, then the effort of Licence Mgmt (with or without this tool) increases exponentially. You shouldn't expect (from any tool) to cover these prerequisites... - LICENSE DATA MANAGER1B-10B USDTransportationReview Source
A mature and powerful application
SmartTrack is very flexible in regards of importing various different data sources and has a very strong software recognition, metric and compliance engine, while the Aspera Service Support is always intended to clarify upcoming topics as quickly as possible. - ADMINISTRATOR50M-1B USDBankingReview Source
Good Product for licenses overview and planning
The product helps us a lot with decision-making processes and, above all, with the overview and further planning - IT MANAGER50M-1B USDIT ServicesReview Source
Exploring the Multifaceted Product: Emphasis on Features and Customization
good product with many features, good overview of licensing and compliance, service and reaction times could be improved sometimes - TECH CONSULTANT10B+ USDConsumer GoodsReview Source
Creating Compliance and an overview of Assets with USU
USU is a vendor who is open to collaborate and support more than others do to achieve the best possible results.
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