As a vendor, Veeam does not over-promise or under-deliver. In my experience with them, the sales team presents the capabilities of their product in a straightforward, no nonsense way. They were quite candid about what this product does well and did address a few areas that it falls short.

Product works well once it is set up. It can be a little bit confusing during the setup process when trying to select only the particular objects you want to back up. I found it to be not always intuitive.