Name: Vtiger One
Rating: 4.4 (443 reviews)

Overview

Product Information on Vtiger One

Updated 13th October 2025

What is Vtiger One?

Vtiger One is a software that integrates customer relationship management, sales automation, marketing, and customer support functionalities into a unified platform. The software enables organizations to manage contacts, track sales opportunities, automate marketing campaigns, and provide support through ticketing and communication tools. It offers modules for inventory management, project management, workflow automation, and analytics, streamlining cross-departmental collaboration and information sharing. Vtiger One addresses the business need for centralized data management, improved customer engagement, and enhanced operational efficiency by consolidating disparate business processes into a single solution.

Overall experience with Vtiger One

Software Development Manager

<50M USD, Services (non-Government)

FAVORABLE

“vTiger Praised for Service and Reliability, Users Seek Enhanced UI Experience”

5.0

Nov 14, 2025

vTiger user experience are good for us in overall, especially when support needed and provide in good hand.

Business development manager

500M - 1B USD, Software

CRITICAL

“Vtiger: The Essential Tool for Effective Customer Management”

3.0

Mar 26, 2025

Vtiger has a log tracking which is very essential. A Swiss Army knife for customer management. The one view help us not to toggle between screens anymore.

About Company

Company Description

Vtiger specializes in providing a Cloud CRM solution built on a robust Open Source Core. It is utilized globally to manage core business functions such as sales, marketing, and support. Vtiger's Cloud CRM V9 introduces AI/ML capabilities to streamline enterprise-grade CRM processes cost-efficiently. The solution aims to enhance team performance and boost overall customer experience throughout their purchasing journey.

Company Details

Company type

Private

Year Founded

2004

Head office location

Bengaluru, India

Number of employees

51 - 200

Annual Revenue

<50M USD

Website

https://www.vtiger.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Vtiger One

Deciding Factors: Vtiger One Vs. Market Average

Performance of Vtiger One Across Market Features

Vtiger One Likes & Dislikes

Product uptime and technical/consultant service which provided by vTiger.

As a Business development manager, the ability to give me a complete picture of our leads and clients, the one view helps a lot and it is crucial.

customization, intuitive, free version mode

No really have any comment on it, others module we are not yet discover on it. But if needed to be mention one, that will be the UI can be improve more better for user experiences.

user interface, while feature-rich, tends to cluttered and not as user-friendly as desirable. Navigating through the platform can be cumbersome.

translations in italian

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Peer Discussions

Vtiger One Reviews and Ratings

Recommended Gartner Insights

Services (non-Government)

Review Source

vTiger Praised for Service and Reliability, Users Seek Enhanced UI Experience

Manager

Energy and Utilities

best crm and easy to set up and share with co-workers

4.0

May 12, 2025

easily customization and intuitive and the free version mode

50M-1B USD

Software

Vtiger: The Essential Tool for Effective Customer Management

Manager- Business Development(Global R&D)

Product Experience Highlights: Ease of Use and Team Engagement

Mar 31, 2025

The experience with the product has been great. Their onboarding team was very helpful with their training sessions to help us get familiar with the platform. As understanding a new platform can be challenging.

Business Development Specialist

IT Services

Navigating Lead Transfers and Detailed Fields: A Product Experience

Mar 28, 2025

Easy to transfer leads between team members, plenty of fields available for each lead.