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Vtiger One

byVtiger
in Sales Force Automation Platforms
4.5

Overview

Product Information on Vtiger One

Updated 13th October 2025

What is Vtiger One?

Vtiger One is a software that integrates customer relationship management, sales automation, marketing, and customer support functionalities into a unified platform. The software enables organizations to manage contacts, track sales opportunities, automate marketing campaigns, and provide support through ticketing and communication tools. It offers modules for inventory management, project management, workflow automation, and analytics, streamlining cross-departmental collaboration and information sharing. Vtiger One addresses the business need for centralized data management, improved customer engagement, and enhanced operational efficiency by consolidating disparate business processes into a single solution.

Vtiger One Pricing

Vtiger One software uses a subscription-based pricing model with multiple tiers, which are differentiated by features and user limits. Pricing is structured monthly or annually per user, with each tier offering a different set of functionalities designed for varying business needs. Users can select a plan based on their requirements, and the software allows for plan upgrades or downgrades.

Overall experience with Vtiger One

Software Development Manager
<50M USD, Services (non-Government)
FAVORABLE

“vTiger Praised for Service and Reliability, Users Seek Enhanced UI Experience”

5.0
Nov 14, 2025
vTiger user experience are good for us in overall, especially when support needed and provide in good hand.
Business development manager
500M - 1B USD, Software
CRITICAL

“Vtiger: The Essential Tool for Effective Customer Management”

3.0
Mar 26, 2025
Vtiger has a log tracking which is very essential. A Swiss Army knife for customer management. The one view help us not to toggle between screens anymore.

About Company

Company Description

Updated 31st March 2025

Vtiger specializes in providing a Cloud CRM solution built on a robust Open Source Core. It is utilized globally to manage core business functions such as sales, marketing, and support. Vtiger's Cloud CRM V9 introduces AI/ML capabilities to streamline enterprise-grade CRM processes cost-efficiently. The solution aims to enhance team performance and boost overall customer experience throughout their purchasing journey.

Company Details

Updated 31st March 2025
Company type
Private
Year Founded
2004
Head office location
Bengaluru, India
Number of employees
51 - 200
Annual Revenue
<50M USD
Website
https://www.vtiger.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Vtiger One
Deciding Factors: Vtiger One Vs. Market Average
Performance of Vtiger One Across Market Features

Vtiger One Likes & Dislikes

Like

Product uptime and technical/consultant service which provided by vTiger.

Read Full Review
Like

As a Business development manager, the ability to give me a complete picture of our leads and clients, the one view helps a lot and it is crucial.

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Like

customization, intuitive, free version mode

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Dislike

No really have any comment on it, others module we are not yet discover on it. But if needed to be mention one, that will be the UI can be improve more better for user experiences.

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Dislike

user interface, while feature-rich, tends to cluttered and not as user-friendly as desirable. Navigating through the platform can be cumbersome.

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Dislike

translations in italian

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Peer Discussions

Vtiger One Reviews and Ratings

4.5

(443 Ratings)

Rating Distribution

5 Star
47%
4 Star
41%
3 Star
11%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.3

Last 12 Months
Filter Reviews
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Reviewer Type
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  • Software Development Manager
    <50M USD
    Services (non-Government)
    Review Source

    vTiger Praised for Service and Reliability, Users Seek Enhanced UI Experience

    5.0
    Nov 14, 2025
    vTiger user experience are good for us in overall, especially when support needed and provide in good hand.
  • Manager
    <50M USD
    Energy and Utilities
    Review Source

    best crm and easy to set up and share with co-workers

    4.0
    May 12, 2025
    easily customization and intuitive and the free version mode
  • Business development manager
    50M-1B USD
    Software
    Review Source

    Vtiger: The Essential Tool for Effective Customer Management

    3.0
    Mar 26, 2025
    Vtiger has a log tracking which is very essential. A Swiss Army knife for customer management. The one view help us not to toggle between screens anymore.
  • Manager- Business Development(Global R&D)
    <50M USD
    Services (non-Government)
    Review Source

    Product Experience Highlights: Ease of Use and Team Engagement

    5.0
    Mar 31, 2025
    The experience with the product has been great. Their onboarding team was very helpful with their training sessions to help us get familiar with the platform. As understanding a new platform can be challenging.
  • Business Development Specialist
    50M-1B USD
    IT Services
    Review Source

    Navigating Lead Transfers and Detailed Fields: A Product Experience

    5.0
    Mar 28, 2025
    Easy to transfer leads between team members, plenty of fields available for each lead.
...
Showing Result 1-5 of 443

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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