WalkMe Digital Adoption Platform

4.5
2025

Overview

Product Information on WalkMe Digital Adoption Platform

Updated 13th October 2025

What is WalkMe Digital Adoption Platform?

WalkMe Digital Adoption Platform is a software that facilitates user engagement and proficiency across enterprise applications by guiding users through workflows and processes. The software offers in-app guidance, onboarding tools, and analytics to streamline the adoption of digital tools in organizations. It provides contextual support, automates repetitive tasks, and tracks user interactions to identify areas for improvement, aiming to reduce inefficiencies associated with software deployment and usage. WalkMe Digital Adoption Platform assists businesses in increasing operational productivity and minimizing user errors by ensuring software features are utilized effectively and employees adapt to new technologies with greater ease.

Overall experience with WalkMe Digital Adoption Platform

Group Product Manager
<50M USD, Software
FAVORABLE

A strong digital adoption platform with a wide array of useful features

4.0
Nov 17, 2025
WalkMe is a great product that continues to evolve and push the entire market forward. They have an outstanding network of users in their community and are always hosting various community driven events that work well to bring new ideas forward. Our biggest challenge in working with WalkMe has been how often their personnel change; having such an inconsistent connection to them is rough, but despite this, the product overall has been a worthwhile investment.
Director of IT
3B - 10B USD, Manufacturing
CRITICAL

Integration With SAP S4/HANA Available but Hybrid Landscape Support Is Restricted

3.0
Oct 21, 2025
good news its built in with ERP however does not provide seamless solution in a hybrid application landscape

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

About Company

Company Description

WalkMe’s Digital Adoption Platform (DAP) (NASDAQ: WKME) sits on top of your tech stack, giving you visibility into software usage at every level. With WalkMe, create people-first, frictionless experiences across apps and workflows, improving software adoption, saving money, reducing risk, boosting productivity, and enhancing employee engagement. Manage constant change better. Adapt to new processes, software, and shifting business priorities with ease. Onboard people faster. And prove the value of your software investments while maximizing ROI.

Company Details

Company type
Public
Year Founded
2011
Head office location
San Francisco, United States
Number of employees
1001 - 5000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About WalkMe Digital Adoption Platform
Reviewer Insights for: WalkMe Digital Adoption Platform
Performance of WalkMe Digital Adoption Platform Across Market Features

WalkMe Digital Adoption Platform Likes & Dislikes

Top WalkMe Digital Adoption Platform Alternatives

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Peer Discussions

WalkMe Digital Adoption Platform Reviews and Ratings

4.5

(210 Ratings)

Rating Distribution

5 Star
58%
4 Star
39%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
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  • Group Product Manager
    <50M USD
    Software
    Review Source

    A strong digital adoption platform with a wide array of useful features

    4.0
    Nov 17, 2025
    WalkMe is a great product that continues to evolve and push the entire market forward. They have an outstanding network of users in their community and are always hosting various community driven events that work well to bring new ideas forward. Our biggest challenge in working with WalkMe has been how often their personnel change; having such an inconsistent connection to them is rough, but despite this, the product overall has been a worthwhile investment.
  • Operations Associate
    50M-1B USD
    Manufacturing
    Review Source

    WalkMe’s Layered Approach Supports Automation On Dynamics 365 Platform

    5.0
    Nov 10, 2025
    We have regular, helpful meetings regarding our product and are working to expand further with WalkMe across more platforms. It is an incredibly useful tool, especially because it can be layered on top of existing platforms so knowing how to use walkme on one platform is directly transferable to other platforms. I also really like the AI assistant in the walkme console. it is really useful in coming up with ways to use WalkMe more.
  • PRODUCT MANAGER
    <50M USD
    Banking
    Review Source

    WalkMe configuration offers helpful resources that are scalable for large enterprise use cases.

    4.0
    Oct 17, 2025
    We use walkme to help new users learn how to use another 3rd party SaaS product. It is very helpful.
  • Human Resources Associate
    1B-10B USD
    Banking
    Review Source

    WalkMe: Leading the Pack in Integrated Digital Learning Platforms

    4.0
    Nov 10, 2025
    WalkMe is the best integrated learning digital platform I've seen. It is easily integrated, easily customizable, and the support teams are top-notch. The support teams are exhaustive in their efforts to resolve issues for you related to your site and to make WalkMe work for you. They have my full confidence.
  • Product Manager
    10B+ USD
    IT Services
    Review Source

    Long-Term Experience Highlights Walkme’s Strengths Amid Pricing Model Limitations

    5.0
    Aug 26, 2025
    We have been using Walkme for more than 4 years now, great experience, great vendor to work with! The team is responsive, knowledgeable and genuinely eager to help! Also, i appreciate how they listen to customer feedback and quickly implement and adapt to change.
...
Showing Result 1-5 of 231

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