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  1. Home
  2. /
  3. Webex Suite
Logo of Webex Suite

Webex Suite

byCisco Systems
in
4.6
2025
Market Presence: Meeting Solutions, Unified Communications as a Service

Overview

Review Summary
AI Generated Using Real User Reviews

See a synthesized overview of the key takeaways from verified reviews of Webex Suite.

Product Information on Webex Suite

Updated 21st December 2023

What is Webex Suite?

Webex Suite is an all-in-one, collaboration suite built on a secure Webex Platform with artificial intelligence features built-in. With 8 individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.

Webex Suite Pricing

Webex Suite Product Images

Webex Suite
Webex Suite
Webex Suite
Webex Suite
Webex Suite
Webex Suite

Overall experience with Webex Suite

Vice President Of Finance
<50M USD, Finance (non-banking)
FAVORABLE

“Stable Audio Video Experience and Secure Meetings With Notification Overload Issues”

4.0
Feb 22, 2026
Webex Suite made my experience pretty positive through its stable service like I can do calling, chatting and can do meetings from one platform so no need for any other tools. The quality of video and audio is stable too which makes it more reliable.
IT SENIOR SYSTEM ADMINISTRATOR
500M - 1B USD, IT Services
CRITICAL

“Webex suite offers stability but some advanced features are limited.”

3.0
Jan 8, 2026
The overall experience with Webex suite has been positive for event management, although it doesn't excel in every aspect.
Automated Translation from Spanish

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

What Your Peers Are Saying About Webex Suite

IT Manager
I'm replacing my telephony system with either NICE or Cisco Webex. I wonder if anyone has any experience with either product, if so what in your opinion, what are the pros and cons with the product and would you choose the same product again if you could turn back the clock?
IT Manager
We currently use WebEx but will soon migrate to the WebEx cloud. However, I also recommend considering Amazon Connect: https://aws.amazon.com/pm/connect/https://aws.amazon.com/pm/connect/
See Full Discussion
12 Nov 20241.2k Views3 Comments

Webex Suite Reviews and Ratings

Showing data for 135 ratings and reviews for Event Marketing and Management Platforms market. View all 3978 ratings and reviews across markets for a complete picture.

4.6

(135 Ratings)

Rating Distribution

5 Star
68%
4 Star
29%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Vice President Of Finance
    <50M USD
    Finance (non-banking)
    Review Source

    Stable Audio Video Experience and Secure Meetings With Notification Overload Issues

    4.0
    Feb 22, 2026
    Webex Suite made my experience pretty positive through its stable service like I can do calling, chatting and can do meetings from one platform so no need for any other tools. The quality of video and audio is stable too which makes it more reliable.
  • Customer Support Representative
    50M-1B USD
    Services (non-Government)
    Review Source

    Security Features and Screen Sharing Enhance Conferences Despite Crowded Interface

    4.0
    Jan 5, 2026
    A solid tool which makes my everyday meetings much better as it offers great security and privacy so I can be sure my conversations are safe. I can schedule the meeting for later using the calendar integration.
  • Solution Architect
    50M-1B USD
    IT Services
    Review Source

    Reliable Event Solution Facilitates Virtual and Hybrid Events With Enterprise Compliance

    4.0
    Jan 5, 2026
    The platform provides a well-integrated set of capabilities covering registration, event apps, attendee engagement, and analytics. From an operational and platform standpoint, it is reliable and scales as well.
  • ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Comprehensive collaboration suite with stable meetings but outdated UI

    5.0
    May 15, 2026
    It provides a comprehensive set of collaboration tools, including meetings, messaging and calling , all in one interface. Video and audio quality during meetings are very stable, even for larger group calls. Sometimes I feel delays in notifications and longer load times disrupt the workflow.
  • Technical Recruiter
    <50M USD
    IT Services
    Review Source

    An Autonomous Event Management Platform.

    5.0
    Jun 1, 2026
    We're using Webex Suite in our workplace to plan, schedule and execute virtual and hybrid events. Again, Webex Suite streamlines and simplifies the entire event management lifecycle.
...
Showing Result 1-5 of 178

Recommended Gartner Insights

  • Critical Capabilities for Event Marketing and Management Platforms
  • Magic Quadrant for Event Marketing and Management Platforms
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User Sentiment About Webex Suite
Reviewer Insights for: Webex Suite
Performance of Webex Suite Across Market Features

Webex Suite Likes & Dislikes

Like

I like how I can share my screen to display my ideas in a better way. The security is great and makes sure data stays private. I can create breakout rooms for the group discussion based on the project.

Like

What I like most is its stability, the quality of the audio and video, and the ease of managing virtual events

Automated Translation from Spanish
Like

It offers reliable service which is my favorite even the number participants are in large number also I can share the screen for presentation and use annotation tools.

Dislike

File sharing is not as smooth as compared to other tools and also the notifications can be a little more overwhelming.

Dislike

What I like least is that some marketing and personalization features are limited compared to other specialized platforms.

Automated Translation from Spanish
Dislike

I dislike the user interface which is over crowded so it is difficult to find some features which are behind menus.