Name: vFairs
Rating: 4.8 (334 reviews)

Overview

Product Information on vFairs

Updated 13th October 2025

What is vFairs?

vFairs is a software designed to facilitate the management and execution of virtual, hybrid, and in-person events. The software provides tools for event registration, virtual venues, audience engagement, and analytics. It enables organizations to host conferences, trade shows, career fairs, and expos, offering features such as customizable event environments, live and recorded sessions, networking, and exhibitor management. The software addresses business challenges related to event accessibility, scalability, and attendee interaction by providing interactive chat, webinar hosting, and detailed reporting capabilities to monitor event performance and participant engagement.

Overall experience with vFairs

PROJECT COORDINATOR

<50M USD, Services (non-Government)

FAVORABLE

“vFairs is a great partner for an accessible, online event”

5.0

Dec 5, 2025

We have had a great experience using vFairs for our online event for three years in a row. They made sure it was fully accessible and guided us through the entire process.

Designer

500M - 1B USD, Consumer Goods

CRITICAL

“Product Appreciated for Usability, Challenges Noted With Agents and Technical Reliability”

3.0

Jul 30, 2025

Staff is very helpful and responsive especially on the back end.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Event Marketing and Management Platforms

About Company

Company Description

vFairs is an all-in-one event management SaaS platform that helps event planners and marketers in 100+ countries across 150 industries build, run, and promote virtual and in-person events. With over 48 million attendees and 50,000 exhibitors served, vFairs delivers configurable technology for a wide range of events including conferences, trade shows, job fairs, onboarding fairs, internal events, and more. vFairs' product suite provides capabilities to capture event registrations, collect payments, run online/hybrid events and streamline onsite reception with badge printing software. It also provides branded mobile apps for attendees to navigate events, network, and capture leads.

Company Details

Company type

Private

Year Founded

2017

Head office location

Dallas, Texas, United States

Number of employees

201 - 500

Annual Revenue

<50M USD

Website

https://www.vfairs.com

Do You Manage Peer Insights at vFairs?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About vFairs

Reviewer Insights for: vFairs

Deciding Factors: vFairs Vs. Market Average

Performance of vFairs Across Market Features

vFairs Likes & Dislikes

VFairs staff were always very responsive during setup and throughout the live event. They made sure we understood how to complete each step to build out our event website and were present during the live event to help resolve any issues. They helped us think through new Zoom features, review the previous year's events for lessons learned and things to do differently and provided consistent staff each year so we feel like we already know them!

Easy to use and great features.

Customer service and support; Ease of use; ability to customize to our needs; Analytics

There were no real issues with the product. The only negative I can think of is that a few items we would have liked to include on our event website were not accessible. Given our target audience, that was very important, so we had to use simpler things, to ensure equal access. vFairs did a great job of explaining what would work or wouldn't, and why.

There were connection issues during the show and a slow registration process as well as the field agent not being professional when frustrated.

Nothing so far

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Peer Discussions

vFairs Reviews and Ratings

Recommended Gartner Insights

Services (non-Government)

Review Source

vFairs is a great partner for an accessible, online event

Consultant

IT Services

Excellent Customer Service, Support, and Customization with vFairs

Nov 25, 2025

For the past two years, vFairs has provided an engaging and interactive experience for our users in what was our organization's first virtual conference. Based on our positive experience, we chose to use their services again for our this year's conference. Their team has worked with us to create customizations that meet our unique needs. What really stands out is the level of customer service and support provided from start to finish.

Manager

Gov't/PS/Ed

Education

Long-Term Experience Highlights Reliability and Support from Event Platform Team

Jan 4, 2026

VFair has been exceptional in providing us with a platform to host our national conferences. We have worked with them for many years now, and they have always delivered! In this regard, we plan to continue to host events with vfairs, as they provide a great, easy to use interface for our client base. The project managers are lovely to work with as well, a special thank you to Momina and Adnan for their dedication to our events over the last few years.

Manager, Strategy

Navigating VFairs Platform Easier With Dedicated Project Management Assistance

Nov 10, 2025

My overall expereince was fantastic, and that was part because of VFairs's services to execute the event we needed but also by the great customer service from my project manager.

Project Manager

Miscellaneous

Seamless Event Management With Notable Customer Service And Value Using vFairs Platform

Feb 26, 2026

Overall, what I like most about vFairs is the quick customer service and value for money. I like how it is straightforward and makes it easy for customers to understand the final product. We have been using it for almost 3 years and have run multiple events using either the full platform or specific features. The lead scanning feature works seamlessly for large scale events.