Overview
Product Information on Wildix Unified Communications & Collaboration
Updated 25th September 2025
What is Wildix Unified Communications & Collaboration?
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Overall experience with Wildix Unified Communications & Collaboration
Chief Information Officer
50M - 250M USD, ManufacturingFAVORABLE
“Easy-To-Use Platform With Fast Support But Mobile Connectivity Challenges Persist”
We're satisfied with the product: easy to use, excellent support, and a high level of reliability. Any issues were sporadic and quickly identified and resolved.
Communications Manager
<50M USD, TransportationCRITICAL
“Enhancing Business Communication: The Benefits of Mobile Apps”
Having the app on the phone makes business communications readily available whenever wanted so overall it is an improvement on our old system. But the downside is the call qualilty could certainly be improved.
About Company
Company Description
Wildix provides a cloud-first Unified Communications and Collaboration (UCaaS) platform that supports voice, video, and messaging across multiple channels and devices. Headquartered in Europe, Wildix operates in over 135 countries through a partner-based distribution model. The platform is designed for organizations across various industries and work environments, including frontline, remote and hybrid and remote teams. It offers integration capabilities, tools to support workflow efficiency and a focus on secure and scalable deployment.
Company Details
Company type
Private
Year Founded
2005
Head office location
Tallinn, Estonia
Number of employees
201 - 500
Website
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- Chief Information Officer50M-1B USDManufacturingReview Source
Easy-To-Use Platform With Fast Support But Mobile Connectivity Challenges Persist
We're satisfied with the product: easy to use, excellent support, and a high level of reliability. Any issues were sporadic and quickly identified and resolved. - It Manager<50M USDIT ServicesReview Source
Diverse Features and Ease of Use Appreciated by Customers
A highly innovative and feature-rich solution with an attractive licensing system for customers. - DIRECTOR OF IT SERVICESGov't/PS/EdEducationReview Source
"Wildix = Reliable, easy-to-use phone system with Excellent support from BTS"
Overall, my experience with the Wildix phone system has been very positive. The phones are easy to use, call quality is excellent, and we are still learning how to use some of the features, but we have only had them for a little over a year, so that is to be expected. Working with our vendor, BTS, has been a great experience, they've been supportive, responsive and much better than some other support teams we have dealt with in the past.. I truly enjoy the partnership with them and Wildix as we learn more and get more out of the system.. - Eventmanagement<50M USDMediaReview Source
Direct communication through Wildix devices increases productivity and frees hands in everyday life
Wildix headsets and phones proved extremely useful at our event. Thanks to their ease of use, setup was quick, and the reliable service ensured smooth operations. Direct communication between work areas and department heads eliminated the need for smartphones. The headsets freed up our hands and allowed us to collaborate faster and more efficiently. - IT Manager50M-1B USDHealthcare and BiotechReview Source
Reliable Wildix platform with updateable interface and in-depth data analysis
The overall experience with Wildix is positive: the platform is intuitive, reliable, and simplifies internal and external communication and collaboration.
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