Overview
Product Information on Wildix Unified Communications & Collaboration
What is Wildix Unified Communications & Collaboration?
Wildix Unified Communications & Collaboration Pricing
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Overall experience with Wildix Unified Communications & Collaboration
“"Wildix = Reliable, easy-to-use phone system with Excellent support from BTS"”
“Enhancing Business Communication: The Benefits of Mobile Apps”
About Company
Company Description
Wildix provides a cloud-first Unified Communications and Collaboration (UCaaS) platform that supports voice, video, and messaging across multiple channels and devices. Headquartered in Europe, Wildix operates in over 135 countries through a partner-based distribution model. The platform is designed for organizations across various industries and work environments, including frontline, remote and hybrid and remote teams. It offers integration capabilities, tools to support workflow efficiency and a focus on secure and scalable deployment.
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Performance of Wildix Unified Communications & Collaboration Across Market Features
Wildix Unified Communications & Collaboration Likes & Dislikes
Ease of Use - The phones are user friendly and intuitive, making it easy for our team to get comfortable with them quickly. Excellent Call Quality - Clear, consistent audio quality makes communication smooth and professional. Reliable Support from BTS - Our vendor, BTS, has provided outstanding support, making setup and ongoing use much easier..
Availability of the app on the phone Good customer service Local company
Reliability Simplicity Quality
On the back end some things are not as intuitive or easy to find, it's a bit of a learning curve, but sometimes it's just a difference in what something is called. did take a little longer than I thought for people to figure out voicemail but once we got everyone on the same page it was not hard to do. The Phone app is very good, but there are times the call has a slight echo, but still way better than what we used before, this last one is kind of nit picking,.
Poor sound quality Does not include the ability to text message You have to pay more to be able to text message
- few issues at the begining on the mobile app on wifi
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Peer Discussions
Wildix Unified Communications & Collaboration Reviews and Ratings
- DIRECTOR OF IT SERVICESGov't/PS/EdEducationReview Source
"Wildix = Reliable, easy-to-use phone system with Excellent support from BTS"
Overall, my experience with the Wildix phone system has been very positive. The phones are easy to use, call quality is excellent, and we are still learning how to use some of the features, but we have only had them for a little over a year, so that is to be expected. Working with our vendor, BTS, has been a great experience, they've been supportive, responsive and much better than some other support teams we have dealt with in the past.. I truly enjoy the partnership with them and Wildix as we learn more and get more out of the system.. - Second Chief Financial Officer50M-1B USDRetailReview Source
Quality Communication Solution With Early Mobile App Difficulties on Wifi Highlighted
A solution that fully answer our needsfor our internal & external communication - Chief Executive Officer<50M USDIT ServicesReview Source
Gold Standard for Secure Unified Communications - Empowering the Modern Hybrid Workforce.
My overall experience with Wildix has been excellent. They consistently demonstrate a partnership mentality by listening to our input and focusing on providing value. - Director of IT<50M USDManufacturingReview Source
A great communications solution for hybrid working
A cost effective and well specified communications tool. The reliability since it's been in and the ease of implementation was ideal. - Director<50M USDHealthcare and BiotechReview Source
Out-of-Hours Service Enhanced by App Functionality
A huge improvement on our previous system, we run an out-of-hours service, and the app functionality for our on-call team is great. Our local provider is also fantastic.