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  1. Home
  2. /
  3. Yext Digital Presence Platform
Logo of Yext Digital Presence Platform

Yext Digital Presence Platform

byYext
in
4.3
Market Presence: Enterprise AI Search, Digital Experience Platforms

Overview

Product Information on Yext Digital Presence Platform

What is Yext Digital Presence Platform?

Yext Search is a hosted search engine that uses AI and natural language understanding to provide business answers for users in real time. Yext Search provides the tools businesses need to answer users’ questions on your website, in your app, or anywhere else people are searching. Yext Search has three components: Yext Content, the index that stores data; the Search backend, which configures how the Search algorithms determine which results are returned; and the Search frontend, which structures how the results are displayed. Yext Search has capabilities around generative answers - effectively using the content to do a RAG (Retrieval Augmented Generation) step off LLM-generated answers. This means businesses can use LLMs, but the scope is constrained to a set of controlled and approved content - eliminating hallucinations such as recommending products or features that do not exist. Yext Search is ideally suited for corporate environments where response accuracy.

Yext Digital Presence Platform Pricing

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more.

Yext Digital Presence Platform Product Images

Search Algorithm
Search Algorithm
Live in Action
Live in Action
Connectors
Connectors

Overall experience with Yext Digital Presence Platform

ASSOCIATE
500M - 1B USD, Miscellaneous
FAVORABLE

“Great Insights provider to improve sales”

4.0
Apr 9, 2023
Great insights provider to improve sales and footfall with easy customization as per your requirements
DIRECTOR OF IT
250M - 500M USD, Finance (non-banking)
CRITICAL

“Does it is supposed to do not much more”

2.0
Feb 13, 2023
I think the application is a bit primitive and doesn't have a lot of features that make it worthwhile.

About Company

Company Description

Updated 5th August 2024

Yext (NYSE: YEXT) is the digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences to customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automate workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
New York, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://yext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Yext Digital Presence Platform
Deciding Factors: Yext Digital Presence Platform Vs. Market Average
Performance of Yext Digital Presence Platform Across Market Features

Yext Digital Presence Platform Likes & Dislikes

Like

Easy to use, Detailed insights

Like

I would it's not very difficult to install, understanding the product doesn't take a lot time and the learning isn't too sharp

Like

Great customer support and dashboards

Dislike

Nothing to dislike

Dislike

It's lacks any dynamic analysis capability, it has a lot of functional capability that could be desired, doesn't add a ton of value

Dislike

Nothing to dislike

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Peer Discussions

Yext Digital Presence Platform Reviews and Ratings

Showing data for 32 ratings and reviews for Enterprise AI Search market. View all 124 ratings and reviews across markets for a complete picture.

4.3

(32 Ratings)

Rating Distribution

5 Star
34%
4 Star
56%
3 Star
6%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSOCIATE
    50M-1B USD
    Miscellaneous
    Review Source

    Great Insights provider to improve sales

    4.0
    Apr 9, 2023
    Great insights provider to improve sales and footfall with easy customization as per your requirements
  • IT Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Powerful Insights provider

    4.0
    Mar 31, 2023
    Powerful Insights provider from business data fed with custom metrics and KPI's
  • RBM
    50M-1B USD
    Consumer Goods
    Review Source

    swift, tailor made and must

    5.0
    Feb 19, 2023
    mind blowing, data from search engines and various other platforms made and transformed in amazing and client centric formats that suite business needs
  • INSIGHTS & STRATEGY
    50M-1B USD
    Media
    Review Source

    Great product! Definitely recommend if you have the budget!

    4.0
    Feb 17, 2023
    Great product! All in one platform that provides actionable insights for both customers, employees or partners.
  • ASSISTANT MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    Manage everything from a single Platform

    4.0
    Feb 19, 2023
    With a single platform you can manage all your listings. Saves a lot of manual labor and reduces the time to market. The Information fetched by Yext is relevant and business can take correct decisions by taking them in consideration.
Showing Result 1-5 of 33

Recommended Gartner Research

  • Market Guide for Enterprise AI Search

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