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  1. Home
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  3. Yext Digital Presence Platform
Logo of Yext Digital Presence Platform

Yext Digital Presence Platform

byYext
in
4.4
Market Presence: Digital Experience Platforms, Enterprise AI Search

Overview

Product Information on Yext Digital Presence Platform

Updated 14th August 2024

What is Yext Digital Presence Platform?

Yext Reviews helps businesses manage their brand reputation at scale so they can better understand their customers, improve satisfaction and local rankings, and drive new and repeat business across all locations. Yext Reviews allows businesses to efficiently engage with customers using AI without risking the consistency and authenticity of their brand. Brands that manage their reputation with Yext can gain actionable insights to improve their customer experience and grow revenue at the local and national level. Additionally, businesses can improve their search page ranking and influence customer buying behavior with proactive review management strategies. As a result, businesses can turn their digital presence into a differentiator and deliver consistently great customer experiences, leading to increases in search results, online and offline traffic, and customer loyalty.

Yext Digital Presence Platform Pricing

The cost of Yext Reviews varies depending on a number of factors such as package type, business size, entity count, and more.

Yext Digital Presence Platform Product Images

Review Monitoring
Review Monitoring
AI-Generated Review Response
AI-Generated Review Response
Sentiment Analysis
Sentiment Analysis

Overall experience with Yext Digital Presence Platform

Marketing Manager
1B - 3B USD, Retail
FAVORABLE

“Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement”

5.0
Mar 16, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
COMMUNICATIONS MANAGER
<50M USD, Media
CRITICAL

“System Needs Upgrades to Meet 2024 Standards”

3.0
Apr 12, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 3rd August 2026

Yext (NYSE: YEXT) is the enterprise agentic marketing platform, giving multi-location brands the visibility intelligence to win every discovery moment across AI and traditional search. Thousands of brands in financial services, healthcare, retail, hospitality, and food use Yext to manage, measure, and improve visibility at scale. Yext's Knowledge Graph holds verified brand facts (locations, hours, services, promotions) in a structured format that AI agents can read directly and distributes that data in real time to 200+ listing publishers, review sites, and social platforms. Scout tracks brand visibility and competitor performance across AI and traditional search, market by market. Reviews and Social manage reputation and local social presence. Pages and Search power AI-ready local pages and on-site search. Together, these replace scattered tools and spreadsheets with one system for local visibility, built for brands managing hundreds or thousands of locations.

Company Details

Updated 3rd August 2026
Company type
Public
Year Founded
2006
Head office location
New York, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://yext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Yext Digital Presence Platform Reviews and Ratings

4.4

(32 Ratings)

Rating Distribution

5 Star
44%
4 Star
41%
3 Star
16%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Marketing Manager
    1B-10B USD
    Retail
    Review Source

    Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement

    5.0
    Mar 16, 2026
    My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue.
  • Marketing Manager
    1B-10B USD
    Retail
    Review Source

    Yext Platform Improves Feedback Tracking Though Trend Comparison Needs Enhancement

    5.0
    Mar 16, 2026
    My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue.
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Reviewer Insights for: Yext Digital Presence Platform
Deciding Factors: Yext Digital Presence Platform Vs. Market Average
Performance of Yext Digital Presence Platform Across Market Features

Yext Digital Presence Platform Likes & Dislikes

Like

The alerting system is reliable and helps reduce manual monitoring effort, while the interface is intuitive and easy to navigate.

Like

The alerting system is reliable and helps reduce manual monitoring effort, while the interface is intuitive and easy to navigate.

Like

The alerting system is reliable and helps reduce manual monitoring effort, while the interface is intuitive and easy to navigate.

Dislike

It needs to be upgraded - very basic. Customer service can take a while. Quite pricey for basic service.

Dislike

It needs to be upgraded - very basic. Customer service can take a while. Quite pricey for basic service.

Dislike

It needs to be upgraded - very basic. Customer service can take a while. Quite pricey for basic service.