Overview
Product Information on Zendesk Contact Center
Updated 11th June 2026
What is Zendesk Contact Center?
Zendesk Contact Center Pricing
Overall experience with Zendesk Contact Center
Prinicipal
<50M USD, Services (non-Government)FAVORABLE
“Enhanced client responsiveness and service quality with better visibility”
There are no reviews in this category.
CRITICAL
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Zendesk Contact Center Alternatives
About Company
Company Description
Zendesk was founded in 2007 with the aim of revolutionizing customer experience by allowing businesses to shift their customer service to the online world. Zendesk facilities billions of conversations, linking an extensive range of brands with millions of customers via various platforms such as telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Developed in Copenhagen, Denmark, and grown in California, the company now employs a considerable workforce worldwide.
Company Details
Company type
Private
Year Founded
2007
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Annual Revenue
1B-3B USD
Website
Do You Manage Peer Insights at Zendesk?
Access Vendor Portal to update and manage your profile.
Peer Discussions
Zendesk Contact Center Reviews and Ratings
- Prinicipal<50M USDServices (non-Government)Review Source
Enhanced client responsiveness and service quality with better visibility
Strong knowledge management, analytics and work tracking capablities that improve visiblity and team efficiency.
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
