Overview
Product Information on LiveChat
Updated 15th April 2026
What is LiveChat?
LiveChat Pricing
LiveChat Product Images
Overall experience with LiveChat
Accounts Manager
250M - 500M USD, IT ServicesFAVORABLE
“Intuitive dashboard and seamless integration support efficient daily workflows”
Internal Sales Consultant at Orbus Softw
<50M USD, IT ServicesCRITICAL
“Serves a basic purpose but much room for improvement ”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Text is a provider of AI-powered customer service and automation software for business: LiveChat, ChatBot, HelpDesk, Knowledge Base, OpenWidget and Text. Our Text platform combines tools that over the past 20+ years have been used by over 40,000 businesses in 160 countries. Our live chat software, ticketing software, AI agents and chatbot automation, website widgets and knowledge management tools are helping businesses deliver incredible customer experiences at scale.
Company Details
Year Founded
2002
Head office location
Boston, United States
Number of employees
201 - 500
Parent Company
Text S.A.
Annual Revenue
50M-250M USD
Website
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Peer Discussions
LiveChat Reviews and Ratings
- Accounts Manager50M-1B USDIT ServicesReview Source
Intuitive dashboard and seamless integration support efficient daily workflows
Overall, my experience with LiveChat has been exceptionally awesome. The tool has an intuitive dashboard that is very easy to navigate and the best out of it. It has seamless reporting and analytic capability so it helps us make informed decisions on time to ensure high workflow. I like that it ensures we never loose leads as we respond to them on time trough live chats on chatbot powered by AI so we respond on time 24/7.
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