LiveChat Alternatives

4.9(43 Ratings)

Considering alternatives to LiveChat? See what this market LiveChat users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how LiveChat compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Tidio

4.2

The Tidio system works well and provides a simple way to gather contact details from a website. It's especially useful for websites that have a lot of information on them, it provides a simple way to start a conversation. We have integrated lead collection with our CRM system (Bitrix 24) via email, we would be very keen to find a way to synchronise contact details directly between the two contact databases without having to use the download/upload approach. Read all insights and reviews for Tidio

Where LiveChat Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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2. ChatBot

4.2

Chatbot made our first foray into automated chat with potential clients and donors so easy. Though a bit complex at first to navigate, once you learn the ins and outs of building the Chat process, it's simple to add on and adjust as needed. Read all insights and reviews for ChatBot

Where LiveChat Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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