Overview
Product Information on LiveChat
Updated 15th April 2026
What is LiveChat?
LiveChat Pricing
LiveChat Product Images
Overall experience with LiveChat
SOCIAL MEDIA EDITOR
3B - 10B USD, BankingFAVORABLE
“Livechat enhances our engagement options with customers.”
Internal Sales Consultant at Orbus Softw
<50M USD, IT ServicesCRITICAL
“Serves a basic purpose but much room for improvement ”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top LiveChat Alternatives
About Company
Company Description
Text is a provider of AI-powered customer service and automation software for business: LiveChat, ChatBot, HelpDesk, Knowledge Base, OpenWidget and Text. Our Text platform combines tools that over the past 20+ years have been used by over 40,000 businesses in 160 countries. Our live chat software, ticketing software, AI agents and chatbot automation, website widgets and knowledge management tools are helping businesses deliver incredible customer experiences at scale.
Company Details
Year Founded
2002
Head office location
Boston, United States
Number of employees
201 - 500
Parent Company
Text S.A.
Annual Revenue
50M-250M USD
Website
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Peer Discussions
LiveChat Reviews and Ratings
- SOCIAL MEDIA EDITOR1B-10B USDBankingReview Source
Livechat enhances our engagement options with customers.
Livechat is currently being used as a support tool for our sales and marketing efforts. Although it is primarily a customer service software , its broad range of use-cases has made it possible for my department to take advantage of select features present on the Livechat platform , for other purposes asides its primary functionality of being an helpdesk tool. At this time, we use Livechat to continuously increase our marketing email list and also for engagement with potential sales leads across a variety of channels, beyond just our mobile apps. or product platforms.
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