Overview
Product Information on Zscaler Platform
What is Zscaler Platform?
Zscaler Platform Pricing
Overall experience with Zscaler Platform
“Comprehensive Security Solution with High Costs and Complex Deployment Challenges”
“System slowness after Zscaler”
About Company
Company Description
Zscaler is a globally recognized company that specializes in securing network and application transformations for mobile and cloud based platforms of major organizations. The primary services it offers are Zscaler Internet Access and Zscaler Private Access. These services are developed to create rapid, robust links between users and applications, independent of the device, location, or network. Fully delivered through cloud, Zscaler services aim to provide simplicity, enhanced cybersecurity, and better user experience which can be a challenge for traditional appliances or hybrid solutions. Functioning in over 185 countries, Zscaler operates a vast cloud security platform to protect numerous enterprises and governmental agencies from cyber threats and potential data loss.
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Zscaler Platform
Reviewer Insights for: Zscaler Platform
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Performance of Zscaler Platform Across Market Features
Zscaler Platform Likes & Dislikes
Customer Support is exceptional, accompanying the customer through the whole process with educated and skilled employees. The broad range of services offers an all-in-one solution so you don't need to look elsewhere for missing capabilities. Multiple integration options enable seamless collaboration with other third party tools.
We implemented it for risk management and I expect that the risks are minimized after implementing ZScaler.
The platform is very robust compared to most others on the market. The admin UI is clean and each function has it's own UI so that it's always very clear what function is being worked with.
Deployment is complicated with many variables that can easily change the behavior or performance of the solution. The costs are very high and unsustainable for smaller business customers. Agent troubleshooting is not easy without Customer Support services.
Unexpected interruptions Slow responsiveness of the system
The troubleshooting experience is not great. The logs are not easily interpreted by users or the product. The DLP and TLS inspection configurations were not the most robust options within the platform - functional but still have plenty of room for improvement. I also don't care for the fact that Digital Experience and DLP are separate add-on SKUs. With a platform like this, everything should be included, but separated via license tiers - not add-ons.
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Zscaler Platform Reviews and Ratings
- COMPONENT LEAD IT-SECURITY PLATFORM ENGI10B+ USDRetailReview Source
Comprehensive Security Solution with High Costs and Complex Deployment Challenges
The product offers exceptional capabilities for private access and internet security among other features on top of them. It is a complete solution but also comes with high costs. Support services are also exceptional. - LEAD SECURITY ENGINEER<50M USDHealthcare and BiotechReview Source
This is the best product on the market for the price.
The account team was easy to work with when setting up the demo environment. The pre-sales engineer was constantly engaged and made sure that all of our test cases were covered. - LEAD SOFTWARE ENGINEER1B-10B USDHealthcare and BiotechReview Source
Cloud Native Security at Scale Supports Primary Access and Application Connectivity
Secure web access and secure private access both contribute to a simpler user experience and consistent security posture. It's a must have primary access layer for users and apps - IT Security & Risk Management Associate50M-1B USDBankingReview Source
Complex Initial Setup and On-Prem Integration Pose Challenges Despite Strong Security
It provides reliable and scalable Digital Experience Monitoring that fits well with global requirements and needs. The setup is complex, but the platform delivers strong protection and consistent performance. - IT SECURITY & RISK MANAGEMENT ASSOCIATE1B-10B USDBankingReview Source
Helpful Support Enhances Experience Despite Complex Navigation for Certain Features
its a really good product the training that was available form them were really great too, our point of contact is really helpful and friendly