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  1. Home
  2. /
  3. Zscaler Zero Trust Exchange
Logo of Zscaler Zero Trust Exchange

Zscaler Zero Trust Exchange

byZscaler
in Security Service Edge
4.7
2025

Overview

Product Information on Zscaler Zero Trust Exchange

Updated 13th October 2025

What is Zscaler Zero Trust Exchange?

Zscaler Zero Trust Exchange is a cloud-based software designed to provide secure and seamless access to applications and data regardless of user location or device. The software operates on a zero-trust architecture, inspecting all internet and private application traffic to reduce the risk of unauthorized access and data breaches. It enables organizations to manage access policies, segment users, and monitor activity across distributed environments. Zscaler Zero Trust Exchange integrates various security features such as secure web gateway, cloud firewall, data loss prevention, and sandboxing, supporting organizations in protecting users, applications, and sensitive information while facilitating remote work and digital transformation initiatives.

Zscaler Zero Trust Exchange Pricing

Zscaler Zero Trust Exchange software uses a subscription-based pricing model that varies based on the features, user count, and deployment needs. Pricing structures often include different tiers aligned with specific security and connectivity offerings, with annual or multi-year contract options available. Additional costs may apply based on advanced capabilities or add-on modules.

Overall experience with Zscaler Zero Trust Exchange

IT NETWORK SECURITY ASSOCIATE
<50M USD, IT Services
FAVORABLE

“Advanced Threat Prevention Improves Visibility While Regional Support Response Times Vary”

5.0
Oct 31, 2025
A powerful cloud-native security platform that delivers excellent protection and seamless remote access once deployed. Solid zero-trust solution with strong security outcomes The setup and cost can be demanding.but the visibility and risk reduction are worth it for large enterprises
Level 2 IT Analyst
50M - 250M USD, Energy and Utilities
CRITICAL

“Intuitive Interface Enables Granular Control Over On-Prem and Cloud Resource Access”

3.0
Jun 27, 2025
I find that the interface is intuitive, making it easy to configure changes and implement policies. It provides a fair amount of flexibility in configuring access to on-prem and cloud resources. This allows for much more granular control of access than a traditional VPN.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Service Edge

About Company

Company Description

Updated 5th August 2024

Zscaler is a globally recognized company that specializes in securing network and application transformations for mobile and cloud based platforms of major organizations. The primary services it offers are Zscaler Internet Access and Zscaler Private Access. These services are developed to create rapid, robust links between users and applications, independent of the device, location, or network. Fully delivered through cloud, Zscaler services aim to provide simplicity, enhanced cybersecurity, and better user experience which can be a challenge for traditional appliances or hybrid solutions. Functioning in over 185 countries, Zscaler operates a vast cloud security platform to protect numerous enterprises and governmental agencies from cyber threats and potential data loss.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2008
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zscaler.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zscaler Zero Trust Exchange
Reviewer Insights for: Zscaler Zero Trust Exchange
Performance of Zscaler Zero Trust Exchange Across Market Features

Zscaler Zero Trust Exchange Likes & Dislikes

Like

The best part about Zscaler is how unified the platform is, we get secure internet access, private app access, CASB and DLP in one service, policy management is consistent across all modules, and integration with identity providers like AD is straightforward,thecontinous SSL insepction and real-time threat prevention have noticeably improved our visibility and control

Like

I like that it provides an always-on way for users to connect to local resources remotely.

Like

The zero trust architecture is true ZT. Users don't just validate once, it constantly validates their access which is essential. The policy enforcement which is identify centric is excellent; it allows very granular access policies that are secure and fairly flexible.

Dislike

Fragmented across multiple portals, and fine-grained policy control can sometimes feel cumbersome. Troubleshooting performance issues or log analysis isn't always straightforward, and support response times can vary by region

Dislike

Integration with our IdP has been challenging. The API lacks some documentation.

Dislike

The main issue is its lack of integration with other security products; specifically our firewalls. It cannot pass User ID data to the firewalls and everything originates from a NAT IP. This forces us to use two separate security policies; one for our firewalls and one for ZScaler. They need to be kept in sync and it is a hassle.

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Peer Discussions

Zscaler Zero Trust Exchange Reviews and Ratings

4.7

(1110 Ratings)

Rating Distribution

5 Star
61%
4 Star
34%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
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  • IT NETWORK SECURITY ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Advanced Threat Prevention Improves Visibility While Regional Support Response Times Vary

    5.0
    Oct 31, 2025
    A powerful cloud-native security platform that delivers excellent protection and seamless remote access once deployed. Solid zero-trust solution with strong security outcomes The setup and cost can be demanding.but the visibility and risk reduction are worth it for large enterprises
  • NETWORK SECURITY WARLORD AND MINISTER OF
    <50M USD
    Insurance (except health)
    Review Source

    Zero Trust Architecture Increases Security but Faces Integration Issues With Firewalls

    5.0
    Mar 4, 2026
    We implemented ZTE in our environment fairly recently and it is really improved how we secure data, apps and our users.
  • Manager of IT Services
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Zscaler Zero Trust Exchange Centralizes Policy Management and Traffic Insights Tracking

    5.0
    Dec 21, 2025
    Our overall experience with Zscaler Zero Trust Exchange implementation has been great, we are using Zscaler Internet Access (ZIA) as a Proxy to control the user internet access and adding the Zscaler Zero Trust to our security portfolio allow us manage all VPN policies, Firewall insights, limit dependies over on-prem network. It allows us to track all kinds of Web Insights / FW insights, and allow secureity team to maintain all processes from a central place.
  • SENIOR ARCHITECT
    1B-10B USD
    Transportation
    Review Source

    Positive Deployment Experience with Calls for Expanded Ingress Service Firewall

    5.0
    Feb 26, 2026
    Working with the zscaler team had been a positive experience along with the way the technology has performed. Successful adoption by BAU teams helped further.
  • ENGINEER
    <50M USD
    IT Services
    Review Source

    Service Deployment Benefits Noted Though Initial Setup Lacks Desired Automation

    5.0
    Dec 16, 2025
    Overall we have had a consultant, helping us deploy this service and they have been great. Able to go away and answer all our questions.
...
Showing Result 1-5 of 1144

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