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IT Services for Communications Service Providers, Worldwide

IT Services for Communications Service Providers, Worldwide Reviews and Ratings

What are IT Services for Communications Service Providers, Worldwide?

Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to:

■ Enable solutions to their customers, particularly enterprises

■ Transform their customer, partner, workforce, service or infrastructure management

IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness.

Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers.

Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).

How Categories and Markets Are Defined

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Logo of Capgemini IT Services for Communications Service Providers, Worldwide

Capgemini IT Services for Communications Service Providers, Worldwide

By Capgemini

4.3
(60 Ratings)

Capgemini IT Services for Communications Service Providers is a software suite designed to support telecommunications organizations in managing and optimizing operational processes, network infrastructures, and customer engagement. The software offers capabilities in digital transformation, automation, systems integration, and business support systems to streamline workflow and improve efficiency. It enables service providers to deploy new offerings, enhance network performance, address regulatory requirements, and improve quality of service delivery. By supporting functions such as billing, customer relationship management, and analytics, the software helps communications companies reduce operational complexity, accelerate time to market for new services, and maintain reliable connectivity for users.

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Logo of Wipro IT Services for Communications Service Providers, Worldwide

Wipro IT Services for Communications Service Providers, Worldwide

By Wipro

4.1
(38 Ratings)

Wipro IT Services for Communications Service Providers, Worldwide is a software that aims to address the operational and business needs of communication service providers. The software offers solutions for network management, service assurance, digital transformation, and customer experience enhancement. It assists in automating processes related to network infrastructure, optimizing resources, and supporting digital services delivery. The software helps service providers manage large-scale networks, streamline workflows, and implement new digital channels while maintaining compliance and ensuring reliability. By integrating analytics and automation, the software seeks to reduce manual intervention and improve efficiency in service deployment and maintenance, contributing to the goal of improved service quality and faster response times for communication service providers.

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Logo of Infosys IT Services for Communications Service Providers, Worldwide

Infosys IT Services for Communications Service Providers, Worldwide

By Infosys

4.7
(37 Ratings)

Infosys IT Services for Communications Service Providers software delivers solutions that enable organizations in the telecommunications sector to manage operations such as network management, automation, digital transformation, customer service and platform integration. The software supports the modernization of legacy systems and facilitates seamless connectivity between multiple technologies and platforms. It provides features including data analytics for optimizing network performance, support for cloud migration, and the implementation of secure infrastructure. Through process automation and service orchestration, the software aids in reducing operational complexity and improving service delivery. The software addresses business problems related to scalability, reliability and cost efficiency by leveraging technology to streamline workflows and enhance network and service management for communications service providers.

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Logo of Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide

Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide

By Tata Consultancy Services (TCS)

4.7
(37 Ratings)

Tata Consultancy Services IT Services for Communications Service Providers offers a range of technology solutions designed to address the needs of businesses in the telecommunications sector. The software enables automation of network operations, facilitates digital transformation, and supports the integration of emerging technologies such as 5G, cloud, and artificial intelligence. It aims to streamline service delivery, reduce operational complexities, and improve customer engagement by modernizing legacy systems and providing end-to-end support for process optimization. Through its capabilities, the software helps communication service providers manage scalability, enhance service quality, adapt to evolving market demands, and address challenges related to operational efficiency, cost management, and network security.

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Logo of Cognizant IT Services for Communications Service Providers, Worldwide

Cognizant IT Services for Communications Service Providers, Worldwide

By Cognizant

4.5
(21 Ratings)

Cognizant IT Services for Communications Service Providers is a software that offers solutions for managing operations, customer engagement, and digital transformation within the telecommunications sector. The software features capabilities such as network management, billing automation, customer relationship management, and analytics. It is designed to enhance service delivery, streamline workflows, and improve process efficiency. The software aims to address business challenges related to scalability and legacy system integration by enabling modernization of IT infrastructure and facilitating the adoption of emerging technologies. By automating critical functions and providing insights for decision-making, the software supports communications service providers in optimizing operations and maintaining service reliability.

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Logo of IBM IT Services for Communications Service Providers, Worldwide

IBM IT Services for Communications Service Providers, Worldwide

By IBM

4.8
(20 Ratings)

IBM IT Services for Communications Service Providers, Worldwide is a service designed to support communication service providers in managing and optimizing their IT operations. The service includes network management, cloud integration, and data analytics solutions, aiming to improve operational efficiency and enhance digital transformation capabilities. By leveraging automation, security measures, and scalable infrastructure, the service assists providers in handling large-scale data, improving customer experience, and streamlining business processes. The focus is on enabling reliable service delivery, supporting new technology implementations, and aligning IT systems with evolving industry standards to address challenges such as network modernization, cost efficiency, and regulatory compliance.

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Logo of Ericsson IT Services for Communications Service Providers, Worldwide

Ericsson IT Services for Communications Service Providers, Worldwide

By Ericsson

4.3
(19 Ratings)

Ericsson IT Services for Communications Service Providers is a service designed to support telecom operators in managing and optimizing their IT operations and infrastructure. The service encompasses areas such as network management, business support systems, application development, system integration, cloud transformation, and cybersecurity. It aims to help service providers streamline processes, enable digital transformation, improve operational efficiency, and address challenges in scalability and performance. Ericsson IT Services facilitates integration of emerging technologies, ensures regulatory compliance, and assists in modernizing legacy systems to meet evolving market demands. The service provides end-to-end support throughout the IT lifecycle, enabling communications service providers to enhance agility and reliability in delivering connectivity, cloud, and digital services.

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Logo of Huawei IT Services for Communications Service Providers, Worldwide

Huawei IT Services for Communications Service Providers, Worldwide

By Huawei

4.3
(19 Ratings)

Huawei IT Services for Communications Service Providers is a service designed to support operators in the telecommunications sector with IT infrastructure, operations, and managed solutions. The service encompasses data center management, network optimization, cloud computing, and digital transformation assistance. It aims to facilitate efficient IT system deployment and maintenance, streamline business processes, and enhance network reliability. Huawei IT Services address business challenges related to scalability, cost control, and operational complexity by providing technical expertise, system integration, maintenance support, and modernization options tailored to the needs of communications service providers.

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Logo of Amdocs IT Services for Communications Service Providers, Worldwide

Amdocs IT Services for Communications Service Providers, Worldwide

By Amdocs

4.1
(18 Ratings)

Amdocs IT Services for Communications Service Providers is a service designed to support the operations of telecommunications and media companies by delivering managed IT solutions and system integration. The service addresses challenges related to digital transformation, customer experience management, network automation, and business support systems. It offers implementation, maintenance, and optimization of IT systems, enabling organizations to streamline processes and enhance operational efficiency. The service aims to solve the complexity of evolving technology landscapes, reduce operational overhead, and support the integration of legacy systems with new technologies, ensuring that service providers can maintain reliable systems while adapting to changing market requirements.

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Logo of HCLTech IT Services for Communications Service Providers, Worldwide

HCLTech IT Services for Communications Service Providers, Worldwide

By HCLTech

4.7
(18 Ratings)

HCLTech IT Services for Communications Service Providers is a software designed to support telecommunications organizations in managing their IT operations and digital transformation initiatives. The software delivers solutions for network modernization, automation, cloud migration, digital customer engagement, and business support optimization. It addresses business requirements such as enhancing operational efficiency, improving service delivery, accelerating time to market for new telecom offerings, and managing the complexity of evolving networks and platforms. The software enables communication service providers to streamline workflows, integrate multiple systems, and securely scale infrastructure to meet changing demands. It also supports compliance and regulatory needs relevant to the telecommunications sector.

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Logo of Tech Mahindra IT Services for Communications Service Providers, Worldwide

Tech Mahindra IT Services for Communications Service Providers, Worldwide

By Tech Mahindra

4.8
(18 Ratings)

Tech Mahindra IT Services for Communications Service Providers is a software solution designed to support operations in the telecommunications industry. The software enables automation and management of network infrastructure, facilitates digital transformation, and supports business process optimization. It offers features including network design and maintenance, customer experience enhancement, cloud migration support, and cybersecurity management. The software addresses the needs of communications service providers by improving operational efficiency, streamlining service delivery, and providing tools for monitoring and managing complex networks. Its functionalities are geared toward tackling challenges related to scalability, service assurance, and integration of emerging technologies within telecom environments.

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Logo of Accenture IT Services for Communications Service Providers, Worldwide

Accenture IT Services for Communications Service Providers, Worldwide

By Accenture

4.2
(17 Ratings)

Accenture IT Services for Communications Service Providers is a service designed to assist telecommunications companies with the management, transformation, and optimization of their IT infrastructure and operations. The service encompasses solutions for network management, digital transformation, billing and customer relationship management, cloud migration, and cybersecurity. It aims to support communications service providers in enhancing operational efficiency, reducing costs, and streamlining business processes. The service also addresses the need for improved agility and scalability in the face of evolving technology demands. Using a combination of consulting, technology implementation, and managed services, it helps organizations modernize legacy systems, introduce digital services, and adapt to industry regulations and market changes.

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Logo of Virtusa IT Services for Communications Service Providers, Worldwide

Virtusa IT Services for Communications Service Providers, Worldwide

By Virtusa

4.5
(17 Ratings)

Virtusa IT Services for Communications Service Providers is a software designed to address the operational and technical needs of organizations in the telecommunications sector. The software offers solutions related to network management, digital transformation, customer experience optimization, and process automation. It supports integration with existing enterprise systems and facilitates the deployment of technologies such as cloud, artificial intelligence, and data analytics. The software helps communications service providers manage large-scale infrastructure, streamline service delivery, enhance data-driven decision-making capabilities, and optimize resource allocation. This contributes to improved efficiency and agility in adapting to changes in network demands and market requirements.

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Logo of Atos IT Services for Communications Service Providers, Worldwide

Atos IT Services for Communications Service Providers, Worldwide

By Atos

4.5
(12 Ratings)

Atos IT Services for Communications Service Providers is a suite of software and services designed to support telecommunications companies in managing network operations, IT systems, and customer interactions. The software addresses challenges such as operational efficiency, network modernization, and digital transformation by offering solutions for network management, service orchestration, and customer experience improvement. It enables automation of key processes, integration of diverse network elements, and supports the evolution to cloud-native and 5G technologies. The software assists communications service providers in streamlining workflows, reducing complexity, and facilitating seamless service delivery across multiple channels.

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Logo of NTT DATA IT Services for Communications Service Providers, Worldwide

NTT DATA IT Services for Communications Service Providers, Worldwide

By NTT DATA Group

4.2
(11 Ratings)

NTT DATA IT Services for Communications Service Providers is a software offering a suite of solutions designed to address the operational and technological needs of telecommunications organizations. The software supports digital transformation by providing capabilities such as network management, billing systems, customer relationship management, and automation tools. It enables communication service providers to streamline processes, enhance service delivery, and manage large volumes of data and customer interactions. This software aims to solve challenges related to legacy technology integration, scalability, and service reliability through advanced IT infrastructure, analytics, and workflow optimization for business operations in the communications sector.

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Logo of Prodapt IT Services for Communications Service Providers, Worldwide

Prodapt IT Services for Communications Service Providers, Worldwide

By Prodapt

4.7
(7 Ratings)

Prodapt IT Services for Communications Service Providers delivers a range of software solutions designed to address the operational and business challenges faced by organizations in the telecommunications industry. The software supports the digital transformation of service providers by enabling automation, streamlining business processes, and enhancing customer experience management. It offers functionalities such as network transformation, cloud migration, application modernization, and support for next-generation connectivity solutions. The software facilitates efficient management of service delivery, optimized network operations, and assists in the integration of digital platforms, aiming to improve agility and reduce time to market for new services.

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Logo of EPAM IT Services for Communications Service Providers, Worldwide

EPAM IT Services for Communications Service Providers, Worldwide

By EPAM

5
(3 Ratings)

EPAM IT Services for Communications Service Providers offers software solutions to support the operations and digital transformation of organizations in the telecommunications sector. The software provides capabilities for network automation, customer experience management, service orchestration, and operational support system modernization. It enables communication service providers to optimize network management, improve service delivery, streamline business processes, and enhance service quality. The software addresses challenges such as legacy system integration, increased data traffic, and evolving customer expectations, helping organizations maintain efficient operations and deliver reliable digital communication services.

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Logo of Hewlett Packard Enterprise (HPE) IT Services for Communications Service Providers, Worldwide

Hewlett Packard Enterprise (HPE) IT Services for Communications Service Providers, Worldwide

By Hewlett Packard Enterprise (HPE)

4
(2 Ratings)

Hewlett Packard Enterprise IT Services for Communications Service Providers, Worldwide is a service designed to address the operational and technological needs of organizations within the telecommunications industry. The service assists in optimizing network infrastructure, supporting cloud and edge deployments, improving security frameworks, and managing data across complex systems. It offers expertise in digital transformation processes, enabling automation of operations and streamlining service delivery outcomes. The service helps organizations adapt to industry standards, integrate emerging technologies, and maintain reliable connectivity while enhancing scalability and performance of IT ecosystems. This service aims to support the modernization and evolution of communications networks, addressing challenges related to efficiency, interoperability, and growth requirements for service providers.

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Logo of DXC Technology IT Services for Communications Service Providers

DXC Technology IT Services for Communications Service Providers

By DXC Technology

5
(1 Rating)

DXC Technology IT Services for Communications Service Providers is a software designed to support telecommunications organizations in managing operations, enhancing service delivery, and optimizing network performance. The software offers solutions for digital transformation, customer experience management, network modernization, and business process automation, addressing the challenges of evolving market demands and technological advancements. Its features include automation of workflows, integration of legacy systems with new digital platforms, and tools for data analysis to improve decision-making. This software enables service providers to streamline operations, improve reliability, and efficiently adapt to changing customer requirements and industry standards within the communications sector.

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Logo of Accolite Digital IT Services for Communications Service Providers, Worldwide

Accolite Digital IT Services for Communications Service Providers, Worldwide

By Accolite

Accolite Digital IT Services for Communications Service Providers offers software solutions that support the operations and management of telecommunications companies and organizations in the communications sector. The software delivers tools for automation, digital transformation, and process optimization across various network and business functions. It assists service providers in streamlining workflows, enhancing network performance monitoring, and managing customer experiences. The software addresses challenges related to scalability, efficiency, and integration of emerging technologies, helping communications businesses to modernize infrastructure and improve service delivery within their operations.

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Gartner Client Insights

Magic Quadrant for IT Services for Communications Service Providers, Worldwide
Critical Capabilities for IT Services for Communications Service Providers, Worldwide

Popular Product Comparisons

IBM IT Services for Communications Service Providers, Worldwide vs Virtusa IT Services for Communications Service Providers, WorldwideAccenture IT Services for Communications Service Providers, Worldwide vs Prodapt IT Services for Communications Service Providers, WorldwideCapgemini IT Services for Communications Service Providers, Worldwide vs Infosys IT Services for Communications Service Providers, WorldwideInfosys IT Services for Communications Service Providers, Worldwide vs Tata Consultancy Services (TCS) IT Services for Communications Service Providers, WorldwideCapgemini IT Services for Communications Service Providers, Worldwide vs Wipro IT Services for Communications Service Providers, WorldwideAccenture IT Services for Communications Service Providers, Worldwide vs NTT DATA IT Services for Communications Service Providers, Worldwide

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